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Summary of Benefits and Coverage: What this Plan Covers & What You Pay for Covered Services
ANNE ARUNDEL COUNTY GOVERNMENT : Aetna Open Access® Aetna
SelectSM - HMO/EPO
Coverage Period: 01/01/2024-12/31/2024
Coverage for: Individual + Family | Plan Type: EPO
The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share
the cost for covered health care services. NOTE: Information about the cost of this plan (called the premium) will be provided separately. This is only
a summary. For more information about your coverage, or to get a copy of the complete terms of coverage, www.HealthReformPlanSBC.com or by calling 1-
800-370-4526. For general definitions of common terms, such as allowed amount, balance billing, coinsurance, copayment, deductible, provider, or other
underlined terms, see the Glossary. You can view the Glossary at https://www.healthcare.gov/sbc-glossary/ or call 1-800-370-4526 to request a copy.
Important Questions
Answers
Why This Matters:
What is the overall
deductible?
In-Network: Individual $100 / Family $200.
Generally, you must pay all of the costs from providers up to the deductible amount
before this plan begins to pay. If you have other family members on the plan, each
family member must meet their own individual deductible until the total amount of
deductible expenses paid by all family members meets the overall family deductible.
Are there services covered
before you meet your
deductible?
Yes. Emergency care; plus in-network office
visits, outpatient hospital services & preventive
care are covered before you meet your
deductible.
This plan covers some items and services even if you haven't yet met the deductible
amount. But a copayment or coinsurance may apply. For example, this plan covers
certain preventive services without cost sharing and before you meet your deductible.
See a list of covered preventive services at
https://www.healthcare.gov/coverage/preventive-care-benefits/
Are there other deductible
s
for specific services?
No.
You don’t have to meet deductibles for specific services.
What is the out-of-pocket
limit for this plan?
In-Network: Individual $1,100 / Family $3,600.
The outofpocket limit is the most you could pay in a year for covered services. If you
have other family members in this plan, they have to meet their own outofpocket
limits until the overall family outofpocket limit has been met.
What is not included in the
out-of-pocket limit?
Premiums, balance-billing charges & health
care this plan doesn't cover.
Even though you pay these expenses, they don’t count toward the outofpocket limit.
Will you pay less if you use a
network provider?
Yes. See www.aetna.com/docfind or call
1-800-
370-4526
for a list of in-network providers.
This plan uses a provider network. You will pay less if you use a provider in the plan’s
network. You will pay the most if you use an out-of-network provider, and you might
receive a bill from a provider for the difference between the provider's charge and what
your plan pays (balance billing). Be aware, your network provider might use an out-of-
network provider for some services (such as lab work). Check with your provider
before you get services.
Do you need a referral to see
a specialist?
No.
You can see the specialist you choose without a referral.
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All copayment and coinsurance costs shown in this chart are after your deductible has been met, if a deductible applies.
Common Medical
Event
Services You May Need
What You Will Pay
In-Network
Provider
(You will pay the
least)
Out-of-Network
Provider
(You will pay the
most)
If you visit a health
care provider’s
office or clinic
Primary care visit to treat an injury or illness
$15 copay/visit,
deductible doesn't
apply
Not covered
None
Specialist visit
$15 copay/visit,
deductible doesn't
apply
Not covered
None
Preventive care /screening /immunization
No charge
Not covered
You may have to pay for services that aren't
preventive. Ask your provider if the services
needed are preventive. Then check what your
plan will pay for.
If you have a test
Diagnostic test (x-ray, blood work)
No charge
Not covered
None
Imaging (CT/PET scans, MRIs)
No charge
Not covered
None
More information
about prescription
drug coverage is
available at
www.caremark.com
Generic drugs
Not covered
Not covered
Not covered.
Preferred brand drugs
Not covered
Not covered
Not covered.
Non-preferred brand drugs
Not covered
Not covered
Not covered.
Specialty drugs
Not covered
Not covered
Not covered.
If you have
outpatient surgery
Facility fee (e.g., ambulatory surgery center)
$25 copay/visit,
deductible doesn't
apply
Not covered
None
Physician/surgeon fees
$15 copay/visit,
deductible doesn't
apply
Not covered
None
If you need
immediate medical
attention
Emergency room care
$75 copay/visit,
deductible doesn't
apply
$75 copay/visit,
deductible doesn't
apply
Out-of-network emergency use paid the same as
in-network. No coverage for non-emergency use.
Copay waived if admitted.
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Common Medical
Event
Services You May Need
What You Will Pay
In-Network
Provider
(You will pay the
least)
Out-of-Network
Provider
(You will pay the
most)
Emergency medical transportation
No charge
No charge
Out-of-network emergency use paid the same as
in-network. Non-emergency transport: not
covered, except if pre-authorized.
Urgent care
$35 copay/visit,
deductible doesn't
apply
Not covered
No coverage for non-urgent use.
If you have a
hospital stay
Facility fee (e.g., hospital room)
0% coinsurance,
after deductible
Not covered
None
Physician/surgeon fees
0% coinsurance,
after deductible
Not covered
None
If you need mental
health, behavioral
health, or
substance abuse
services
Outpatient services
Office: $15
copay/visit,
deductible doesn't
apply; other
outpatient services:
no charge
Not covered
None
Inpatient services
0% coinsurance,
after deductible
Not covered
None
If you are pregnant
Office visits
No charge
Not covered
Cost sharing does not apply for preventive
services. Maternity care may include tests and
services described elsewhere in the SBC (i.e.,
ultrasound).
Childbirth/delivery professional services
0% coinsurance,
after deductible
Not covered
Childbirth/delivery facility services
0% coinsurance,
after deductible
Not covered
If you need help
recovering or have
other special
health needs
Home health care
0% coinsurance,
after deductible
Not covered
None
Rehabilitation services
$15 copay/visit,
deductible doesn't
apply
Not covered
150 visits/calendar year for Physical,
Occupational & Speech Therapy combined.
Habilitation services
No charge
Not covered
None
Skilled nursing care
0% coinsurance,
after deductible
Not covered
120 days/calendar year.
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Common Medical
Event
Services You May Need
What You Will Pay
In-Network
Provider
(You will pay the
least)
Out-of-Network
Provider
(You will pay the
most)
Durable medical equipment
0% coinsurance,
after deductible
Not covered
Limited to 1 durable medical equipment for
same/similar purpose. Excludes repairs for
misuse/abuse.
Hospice services
No charge
Not covered
None
If your child needs
dental or eye care
Children's eye exam
Not covered
Not covered
Not covered.
Children's glasses
Not covered
Not covered
Not covered.
Children's dental check-up
Not covered
Not covered
Not covered.
Excluded Services & Other Covered Services:
Services Your Plan Generally Does NOT Cover (Check your policy or plan document for more information and a list of any other excluded services.)
Cosmetic surgery
Dental care (Adult & Child)
Glasses (Child)
Long-term care
Non-emergency care when traveling outside
the U.S.
Routine eye care (Adult & Child)
Routine foot care
Weight loss programs - Except for required preventive
services.
Other Covered Services (Limitations may apply to these services. This isn’t a complete list. Please see your plan document.)
Acupuncture - 50 visits/calendar year for
disease, injury & chronic pain.
Bariatric surgery
Chiropractic care
Hearing aids - 2 hearing aids to $1,400
maximum per ear/36 months.
Infertility treatment - For more information & exceptions,
see policy document provided by your employer or call the
number on your ID card.
Private-duty nursing
Your Rights to Continue Coverage: There are agencies that can help if you want to continue your coverage after it ends. The contact information for those agencies is:
For more information on your rights to continue coverage, contact the plan at 1-800-370-4526.
If your group health coverage is subject to ERISA, you may also contact the Department of Labor's Employee Benefits Security Administration at 1-866-444-EBSA (3272)
or http://www.dol/gov/ebsa/healthreform
For non-federal governmental group health plans, you may also contact the Department of Health and Human Services, Center for Consumer Information and Insurance
Oversight, at 1-877-267-2323 x61565 or www.cciio.cms.gov.
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If your coverage is a church plan, church plans are not covered by the Federal COBRA continuation coverage rules. If the coverage is insured, individuals should
contact their State insurance regulator regarding their possible rights to continuation coverage under State law.
Other coverage options may be available to you too, including buying individual insurance coverage through the Health Insurance Marketplace. For more information about
the Marketplace, visit www.HealthCare.gov or call 1-800-318-2596.
Your Grievance and Appeals Rights: There are agencies that can help if you have a complaint against your plan for a denial of a claim. This complaint is called a grievance
or appeal. For more information about your rights, look at the explanation of benefits you will receive for that medical claim. Your plan documents also provide complete
information on how to submit a claim, appeal, or a grievance for any reason to your plan. For more information about your rights, this notice, or assistance, contact:
If your group health coverage is subject to ERISA, you may contact Aetna directly by calling the toll-free number on your Medical ID Card, or by calling our general number
at 1-800-370-4526. You may also contact the Department of Labor's Employee Benefits Security Administration at 1-866-444-EBSA (3272) or
http://www.dol/gov/ebsa/healthreform
For non-federal governmental group health plans, you may also contact the Department of Health and Human Services, Center for Consumer Information and Insurance
Oversight, at 1-877-267-2323 x61565 or www.cciio.cms.gov.
Additionally, a consumer assistance program can help you file your appeal. Contact information is at:
http://www.aetna.com/individuals-families-health-insurance/rights-resources/complaints-grievances-appeals/index.html.
Does this plan provide Minimum Essential Coverage? Yes.
Minimum Essential Coverage generally includes plans, health insurance available through the Marketplace or other individual market policies, Medicare, Medicaid, CHIP,
TRICARE, and certain other coverage. If you are eligible for certain types of Minimum Essential Coverage, you may not be eligible for the premium tax credit.
Does this plan meet Minimum Value Standards? No.
If your plan doesn't meet the Minimum Value Standards, you may be eligible for a premium tax credit to help you pay for a plan through the Marketplace.
To see examples of how this plan might cover costs for a sample medical situation, see the next section
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About these Coverage Examples:
This is not a cost estimator. Treatments shown are just examples of how this plan might cover medical care. Your actual costs will be
different depending on the actual care you receive, the prices your providers charge, and many other factors. Focus on the cost-sharing
amounts (deductibles, copayments and coinsurance) and excluded services under the plan. Use this information to compare the portion of
costs you might pay under different health plans. Please note these coverage examples are based on self-only coverage.
Peg is Having a Baby
(9 months of in-network pre-natal care and a
hospital delivery)
The plan's overall deductible $100
Specialist copayment $15
Hospital (facility) coinsurance 0%
Other coinsurance 0%
This EXAMPLE event includes services like:
Specialist office visits (prenatal care)
Childbirth/Delivery Professional Services
Childbirth/Delivery Facility Services
Diagnostic tests (ultrasounds and blood work)
Specialist visit (anesthesia)
Total Example Cost
$12,700
In this example, Peg would pay:
Cost Sharing
Deductibles
$100
Copayments
$0
Coinsurance
$0
What isn't covered
Limits or exclusions
$70
The total Peg would pay is
$170
Managing Joe’s Type 2 Diabetes
(a year of routine in-network care of a well-
controlled condition)
The plan's overall deductible $100
Specialist copayment $15
Hospital (facility) coinsurance 0%
Other coinsurance 0%
This EXAMPLE event includes services like:
Primary care physician office visits (including
disease education)
Diagnostic tests (blood work)
Prescription drugs
Diabetic supplies (glucose meter)
Total Example Cost
$5,600
In this example, Joe would pay:
Cost Sharing
Deductibles
$0
Copayments
$200
Coinsurance
$0
What isn't covered
Limits or exclusions
$4,300
The total Joe would pay is
$4,500
Mia’s Simple Fracture
(in-network emergency room visit and follow up
care)
The plan's overall deductible $100
Specialist copayment $15
Hospital (facility) coinsurance 0%
Other coinsurance 0%
This EXAMPLE event includes services like:
Emergency room care (including medical
supplies)
Diagnostic test (x-ray)
Durable medical equipment (crutches)
Rehabilitation services (physical therapy)
Total Example Cost
$2,800
In this example, Mia would pay:
Cost Sharing
Deductibles
$0
Copayments
$200
Coinsurance
$0
What isn't covered
Limits or exclusions
$10
The total Mia would pay is
$210
The plan would be responsible for the other costs of these EXAMPLE covered services.
593203-698801-477004
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Smartphone or Tablet
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Non-Discrimination
Aetna complies with applicable Federal civil rights laws and does not unlawfully discriminate, exclude or treat people differently based on their race, color,
national origin, sex, age, disability, gender identity or sexual orientation.
We provide free aids/services to people with disabilities and to people who need language assistance.
If you need a qualified interpreter, written information in other formats, translation or other services, call the number on your ID card.
If you believe we have failed to provide these services or otherwise discriminated based on a protected class noted above, you can also file a grievance with the
Civil Rights Coordinator by contacting:
Civil Rights Coordinator,
P.O. Box 14462, Lexington, KY 40512 (CA HMO customers: P.O. Box 24030, Fresno, CA 93779),
1-800-648-7817, TTY: 711,
Fax: 859-425-3379 (CA HMO customers: 860-262-7705), [email protected].
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building,
Washington, DC 20201, or at 1-800-368-1019, 800-537-7697 (TDD).
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates
(Aetna).
TTY: 711
Language Assistance:
To access language services at no cost to you, call 1-800-370-4526.
Albanian -
Për shërbime përkthimi falas për ju, telefononi 1-800-370-4526.
Amharic - የቋንቋ አገልግሎቶችን ያለክፍያ ለማግኘት፣ 1-800-370-4526 ይደውሉ
Arabic -          1 -800-370-4526
Armenian - Անվճար լեզվական ծառայություններից օգտվելու համար զանգահարեք 1-800-370-4526 հեռախոսահամարով:
Bahasa Indonesia -
Untuk bantuan dalam bahasa Indonesia, silakan hubungi 1-800-370-4526 tanpa dikenakan biaya.
Bantu-Kirundi - Kugira uronke serivisi zindimi atakiguzi, hamagara 1-800-370-4526.
Bengali-Bangala -
           386-98288
Bisayan-Visayan -
Ngadto maakses ang mga serbisyo sa pinulongan alang libre, tawagan sa 1-800-370-4526.
Burmese -
     1-800-370-4526  
Catalan -
Per accedir a serveis lingüístics sense cap cost per vostè, telefoni al 1-800-370-4526.
Chamorro -
Para un hago' i setbision lengguåhi ni dibåtde para hågu, ågang 1-800-370-4526.
Cherokee -
ᏩᎩᏍᏗ ᏚᏬᏂᎯᏍᏗ ᎤᏳᎾᏓᏛᏁᏗ ᎪᎱᏍᏗ ᏗᏣᎬᏩᎳᏁᏗ ᏱᎩ, ᏫᎨᎯᏏᎳᏛᏏ 1-800-370-4526.
Chinese - 如欲使用免費語言服務,請致電 1-800-370-4526.
Choctaw -
Anumpa tohsholi I toksvli ya peh pilla ho ish I paya hinla, I paya 1-800-370-4526.
Cushite - Tajaajiiloota afaanii garuu bilisaa ati argaachuuf,bilbili 1-800-370-4526.
Dutch -
Voor gratis toegang tot taaldiensten, bell 1-800-370-4526.
French - Afin d'accéder aux services langagiers sans frais, composez le 1-800-370-4526.
French Creole - Pou jwenn sèvis lang gratis, rele 1-800-370-4526.
German - Um auf für Sie kostenlose Sprachdienstleistungen zuzugreifen, rufen Sie 1-800-370-4526 an.
Greek -
Για να επικοινωνήσετε χωρίς χρέωση με το κέντρο υποστήριξης πελατών στη γλώσσα σας, τηλεφωνήστε στον αριθμό
1-800-370-4526.
Gujarati -
       , 
1-800-370-4526.
 
Hawaiian -
No ka walaʻau ʻana me ka lawelawe ʻōlelo e kahea aku i kēia helu kelepona 1-800-370-4526. Kāki ʻole ʻia kēia kōkua nei.
Hindi -
    ,
1-800-370-4526
  
Hmong -
Xav tau kev pab txhais lus tsis muaj nqi them rau koj, hu 1-800-370-4526.
Igbo -
Iji nwetaòhèrè na r gas ass n'efu, kpọọ 1-800-370-4526
Ilocano -
Tapno maaksesyo dagiti serbisio maipapan iti pagsasao nga awan ti bayadanyo, tawagan ti 1-800-370-4526.
Indonesian -
Untuk mengakses layanan bahasa tanpa dikenakan biaya, hubungi 1-800-370-4526.
Italian -
Per accedere ai servizi linguistici, senza alcun costo per lei, chiami il numero 1-800-370-4526.
Japanese -
言語サービスを無料でご利用いただくには、1-800-370-4526 までお電話ください。
Karen -
1-800-370-4526
Korean - 무료 언어 서비스를 용하려면 1-800-370-4526 번으로 전화해 주십시오.
Kru-Bassa - M dyi wuɖu-dù kà kò ɖò ɓě dyi mɔ ń nì Pídyi ní, nìí, ɖá nɔ
ɓà nìà kɛ: 1-800-370-4526 ̀
̀
Kurdish -
1 -800-370-4526          
Laotian -
, 1-888-982-3862
Marathi -
,, 1-800-370-4526   .
Marshallese -
Micronesian-
Nan etal nan jikin jiban ikijen Kajin ilo an ejelok onen nan kwe, kirlok 1-800-370-4526.
Pohnpeyan - Pwehn alehdi sawas en lokaia kan ni sohte pweipwei, koahlih 1-800-370-4526.
Mon-Khmer,
Cambodian -
  1-888- 982-3862
Navajo - 1-800-370-4526.
Nepali -
     1-800-370-4526   
Nilotic-Dinka -
Të kɔɔr yïn wɛɛ
r
de thokic ke cïn wëu kɔr keek tënɔŋ yïn. Ke l kɔc ye kɔc kuɔny ne nɔmba 1-800-370-4526.
̈
̈
Norwegian - For tilgang til kostnadsfri språktjenester, ring 1-800-370-4526.
Pennsylvania Dutch -
Um Schprooch Services zu griege mitaus Koscht, ruff 1-800-370-4526.
Persian -
        1-800-370-4526   .
Polish - Aby uzyskać dostęp do bezpłatnych usług językowych proszę zadzwonoć 1-800-370-4526.
Portuguese -
Para acessar os serviços de idiomas sem custo para você, ligue para 1-800-370-4526.
Punjabi -
           , 1-800-370-4526   
Romanian - Pentru a accesa gratuit serviciile de limbă, apelați 1-800-370-4526.
Russian - Для того чтобы бесплатно получить помощь переводчика, позвоните по телефону 1-800-370-4526.
Samoan -
Mo le mauaina o auaunaga tau gagana e aunoa ma se totogi, valaau le 1-800-370-4526.
Serbo-Croatian -
Za besplatne prevodilačke usluge pozovite 1-800-370-4526.
Spanish -
Para acceder a los servicios de idiomas sin costo, llame al 1-800-370-4526.
Sudanic-Fulfude -
Heeba a nasta jangirde djey wolde wola chede bo apelou lamba 1-800-370-4526.
Swahili -
Kupata huduma za lugha bila malipo kwako, piga 1-800-370-4526.
Syriac -        ،: 1-800-370-4526
Tagalog -
Para ma-access ang mga serbisyo sa wika nang wala kayong babayaran, tumawag sa 1-800-370-4526.
Telugu -
, 1-800-370-4526 
Thai -
หากทา นตอ งการเขา ถง การบรก ารทางดา นภาษาโดยไมม ชจ
โปรดโทร 1-800-370-4526.
Tongan - Kapau ‘oku ke fiema’u ta’etōtōngi ‘a e ngaahi sēvesi kotoa pē he ngaahi lea kotoa, telefoni ki he 1-800-370-4526.
Trukese - Ren omw kopwe angei aninisin eman chon awewei (ese kamo), kopwe kori 1-800-370-4526.
Turkish - Sizin için ücretsiz dil hizmetlerine erişebilmek için, 1-800-370-4526 numarayı arayın.
Ukrainian - Щоб отримати безкоштовний доступ до мовних послуг, задзвоніть за номером 1-800-370-4526.
Urdu -
     1 -888-982-3862  .
Vietnamese - Nếu quý v mun s dng min phí các dch v ngôn ng, hãy gi ti s 1-800-370-4526
.
Yiddish -
צו צטורטי פ ראך ב אדינונגען אין קיין פרייז צו איר ,רופן 1 -800-370-4526
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Yoruba -
Lati wnú awn is èdè l’ọf fun , pe 1-800-370-4526.
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