NUMBER OF FEEDBACK FORMS RECEIVED: 35 (showing most recent 30)
AVERAGE SATISFACTION SCORE (OUT OF 10): 9.9
The following feedback forms have been completed by previous customers, rating
their experience of dealing with RB Pro Clean and Control.
ONLINE FEEDBACK PROVIDED
Date received: 24
th
June 2024
Total cost of work: £80
Description of work: Gutter and valley cleaning a four
bedroom detached house.
Comments: Extremely polite and efficient service. It
was immediately obvious that Robert was a
professional. Immaculate vehicle and equipment.
Gutters cleaned by vacuum cleaner. A great job
carried out. Thoroughly recommended this service.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
RB Pro Clean and Control
ONLINE FEEDBACK PROVIDED
Date received: 12
th
October 2023
Total cost of work: £60
Description of work: Cleaned gutters on house and
conservatory.
Comments: Left message on Roberts answering
service - he called me back the following day and
said he would call me back the following week to
arrange visit to carry out work. He did and turned up
at the time he gave me. Agreed price. He went about
his work in a very professional and courteous
manner. No mess and very pleased with work done.
Will use again and would certainly recommend to
others.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 18
th
August 2023
Total cost of work: £40
Description of work: Gutter cleaning carried out.
Comments: Excellent job done by Robert, would
highly recommend.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 4
th
August 2023
Total cost of work: £40
Description of work: Gutters cleaned
Comments: Mr Brown was very friendly and
professional he even tried to help us with a problem
we had even though it was not his remit, he also
gave us some good advice.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
9
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 22
nd
June 2023
Total cost of work: £290
Description of work: Gutters of 4-bed detached
property vacuumed & externally cleaned. Exterior
painted woodwork also cleaned.
Comments: Some of the gutters & high woodwork
are very awkward to get at, but Robert did an
excellent job. The gutters were very dirty, having not
been done last year. The results were amazing,
everything looks so much better. Robert is thorough
and conscientious. He is also polite & pleasant and I
highly recommend him.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
9
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 21
st
April 2023
Total cost of work: £40
Description of work: Clean gutters
Comments: This is the second time have had gutters
cleaned by Robert. Highly recommend.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 14
th
April 2023
Total cost of work: £40
Description of work: Clean gutters front and back on
mid-terraced house.
Comments: Robert Brown arrived on time and
completed the job to my satisfaction. He was
thorough and tidy and I'm very happy with the work
done.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 27
th
June 2022
Total cost of work: £45
Description of work: Gutter cleaning.
Comments: Good clean job.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
9
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 22
nd
April 2022
Total cost of work: £40
Description of work: This was the clearing of the
gutters through vacuum.
Comments: I made an initial enquiry by text.
Response very quick, price advised. Then got the
quote through the door, called and arranged a
suitable day. Had to cancel due to Covid but
rearranged. Punctuality was second to none and was
very polite, very happy with solution and work well
done.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
Date received: 17
th
February 2022
Total cost of work: £100
Description of work: Squirrel removal
Comments: Excellent service. 100% recommend.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
Date received: 10
th
December 2021
Total cost of work: £50
Description of work: Wasp nest removal/treatment.
Comments: Excellent service, very professional and I
have recommended this company to other people
too.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
Date received: 10
th
December 2021
Total cost of work: £150
Description of work: Clearance of mice from kitchen.
Comments: Professional, pleasant, punctual.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
Date received: 10
th
December 2021
Total cost of work: £50
Description of work: Treated wasp nest at the corner
of the bedroom window.
Comments: Extremely fast service, Robert arrived
within a couple of hours. Very smart and
professional.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
Date received: 10
th
December 2021
Total cost of work: £50
Description of work: Remove wasp nest from garage
cavity.
Comments: Chap came 30 mins after I called.
Sprayed entrance to cavity and wasps were gone
that evening. Very impressed.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
Date received: 10
th
December 2021
Total cost of work: £50
Description of work: Eliminate wasp nest.
Comments: Great job, 100% effective, very happy
customer.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
Date received: 10
th
December 2021
Total cost of work: £50
Description of work: Wasp nest on my top floor
window – in the wall cavity.
Comments: Quick, professional response with results
and cost effective.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
Date received: 10
th
December 2021
Total cost of work: £50
Description of work: Wasp nest extermination.
Comments: Prompt response to my online enquiry
and attended later that day. I was advised that wasp
activity would end within 2-3 hours and ensured that
one treatment would be sufficient but if not would
return and treat again. This however was not
required and I have observed no further activity.
Excellent service!!
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
9
10
10
10
Date received: 10
th
December 2021
Total cost of work: £40
Description of work: Cleaned gutters at the front and
rear of my house with the use of a large gutter
vacuum.
Comments: Robert was extremely professional and
efficient with the work he carried out. Would use his
services again and have recommended to our friends
and neighbours.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 25
th
November 2021
Total cost of work: £65
Description of work: Vacuum clean gutters on front,
back & sides of detached house.
Comments: Robert cleaned out our gutters last year.
The gutters at one side & part of the front of the
house are very awkward to get at, but he did a great
job & removed the grass growing in the angle at the
front! He is pleasant & polite, arranged a time & kept
to it. I would not hesitate to recommend him.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 7
th
October 2021
Total cost of work: £40
Description of work: Gutters cleaned.
Comments: Very good service and all organised.
Would recommend and use again.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
Date received: 22
nd
September 2021
Total cost of work: £50
Description of work: Removing a wasp nest on roof.
Comments: Service was very good and prompt. Very
pleasant young man.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 18
th
May 2021
Total cost of work: £170
Description of work: Cleaned out all gutters with
industrial vacuum. Cleaned all white UPVC fascia,
guttering, soffits, down pipes and canopy at front
door.
Comments: Very thorough job completed by Robert
and we are very pleased with the results. Robert
gave us an indicative timescale for the job and
advised he would call ahead to give advanced notice
a few days before, which he did. He arrived promptly
and worked away until job completed. Would
recommend Robert and would use his services again
in the future.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 21
st
April 2021
Total cost of work: £45
Description of work: Clean gutters to front and rear of
house.
Comments: First class service. I would have no
hesitation in recommending Robert.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 3
rd
September 2020
Total cost of work: £40
Description of work: Gutter cleaning
Comments: Robert was very polite and professional.
He attended property and supplied an estimate for
work to be completed. He phoned prior to attending
to arrange a mutual day and time. He was prompt
and was thorough in his work. A receipt was given for
work carried out. I wouldn’t hesitate to recommend.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 28
th
August 2020
Total cost of work: £55
Description of work: Clean all gutters of house.
Comments: Very good work. I found the cost a little
on the high side.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
8
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 17
th
August 2020
Total cost of work: £400
Description of work: Removed all moss and cleared
gutters from front and back of house.
Comments: Robert was very professional and
completed the job quickly and exactly as stated. He
kept in contact to advise each step of the process.
Very reliable and would definitely recommend.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 11
th
June 2020
Total cost of work: £220
Description of work: Pressure wash rear garden
slabs and decking area, tidying up afterwards and
removing all equipment and materials used.
Comments: Robert from Algae Clean Scotland was,
from initial contact to job completion, excellent. His
promptness in getting back to us, confirming his
availability, and communication throughout made us
confident he was the right person to undertake the
work. He described in detail how he was going to
tackle the job and the cost involved on his quote. The
results were fantastic and his friendliness and
professionalism absolutely spot-on. I would
recommend him fully.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 7
th
May 2020
Total cost of work: £55
Description of work: Gutter cleaning on large house.
Comments: Excellent work and very pleasant guy.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
ONLINE FEEDBACK PROVIDED
Date received: 21
st
April 2020
Total cost of work: £50
Description of work: Cleaning of gutters to front and
rear of the building and the gutters on a
conservatory. These had not been cleared for about
a year and had stones etc in them from the work on a
neighbours roof.
Comments: Took longer than expected because of
the debris left by another company following retiling
of the roof next door. Despite this no increase in cost.
The work was carried out very efficiently and to a
high standard. The gentleman was extremely
pleasant and attentive to detail. He cleared
everything up and disposed of the gutter contents
before departing. Will be recommending the
company to friends and relatives. A first class job.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
Date received: 17
th
October 2019
Total cost of work: £80
Description of work: Inspected and cleaned all the
guttering, including the conservatory, removing
leaves/moss/dirt accumulated in the guttering to
assist in proper drainage.
Comments: With our extension, many people refuse
to clean the guttering due to the conservatory and
roof pitch preventing access. Robert’s system
enables access from the ground so perfect. Robert
was professional, courteous and we are so pleased
with the work.
Value for
money
Quality of
work
Service
Tidiness
Customer Ratings (Out of 10)
10
10
10
10
