2021 ACCESSIBILITY (ADA)

OFFICIAL DAN + SHAY GOOD THINGS ALBUM

RELEASE CONCERT GUIDE

Dan + Shay Good Things Album Release Concert is a fully accessible event, and

we are dedicated to continually improving our efforts to ensure you have access

to all the event amenities. We welcome and encourage all feedback and

suggestions from our patrons. The following explains the services provided this

held on grassy terrain. We encourage all guests with mobility disabilities to utilize

personal forms of transportation, including wheelchairs and scooters.

We will not be providing wheelchair or scooter rentals.

ADA PARKING

There will be limited ADA parking for guests with disabilities onsite. ADA

parking is free of charge and is available on a first come, first serve basis. As the

park will be closed for all unauthorized vehicular traffic, you will need a verified

handicap placard, permit, or license plate to enter. The person to whom the

handicap credential is issued to must be present in the vehicle, as a driver or

located closer than the main entrance of the show. Disabled guests may use this

lane/entrance to safely enter the venue. After using ADA entry, please visit the

ADA viewing platform for your credential.

ACCESSIBLE VIEWING AREA

There will be an accessible viewing area made available to ADA patrons to the

right of the stage. To gain access to this area, please check in with the staff

member located at the viewing area.

Accessible Viewing Area Policies:

● Companions may be asked to stand in the back if capacity is reached

are not allowed and will be turned away. Only legitimate service animals that are

properly trained and under the proper care of their owners will be provided with

the appropriate credentials and allowed within the event footprint.

The following guidelines must be followed:

● All service animals must remain by the handler’s side at all times and must

be harnessed, leashed, or tethered. If these devices interfere with the

service animal’s work or if the handler’s disability prevents the use of these

devices, the handler must maintain control of the animal through voice,

signal, or other effective controls

● Service animals must be housebroken and should use the service animal

If you would like to request any of the following services:

● ASL interpretation for any performance

● Closed Captioning

● Braille/Large Font Print

● Guided Tours

● Other forms of Effective Communication

Requests for these services must be emailed to us at least 30 days prior to the

event to allow for sufficient preparation. To submit a request, please email us at

[email protected]om.

ADDITIONAL SERVICES

help you with your medical needs at these locations.

● Special Dietary Needs: The event will have food vendors that provide

gluten-free dietary options. For those with special dietary needs beyond

what will be offered at the event, please contact us at

ada.goodthings@aegpresents.com for further assistance.

COMMENTS, QUESTIONS & SUGGESTIONS

Dan + Shay Good Things Album Release Concert will consider any request by a

guest with disability for reasonable modification of its policies, practices or

procedures or for auxiliary aids and services that will permit the guest equal

enjoyment of the goods and services offered at the event. We encourage you to

make any such request as far in advance as possible to enhance our ability to

We hope you find this guide informative, we look forward to seeing you at Dan +

Shay Good Things Album Release Concert!