WHAT IS TICKET
PROTECT?
This new service for our
season subscribers
protects your
investment in your
Season Tickets. If you
can’t attend a season show
for reasons such as illness, accidents or
serious weather, you’ll get 100 percent of the ticket
price for that show reimbursed to you.
*
WHAT SITUATIONS QUALIFY FOR REIMBURSEMENT?
When you can’t attend a season show for any of the following reasons:
• Dangerous weather events that trigger a National Weather Service
warning and/or a state-issued travel advisory for Charlotte or the
location you are coming from on the day of the event. Winter Storm
Warnings, Tornado and Hurricane Warnings qualify. (Less serious
and more time/location limited weather events like thunderstorm
and flash floods warnings are not generally covered.)
• Illness or serious injury to you or the guest attending with you, or if
a family member is hospitalized and requires care by you at the time
of the show.
• Trac accident or a mechanical breakdown that prevents you
from getting to the event.
• Airline delay that prevents you from making the show.
• Job termination
• Jury duty
• Military duty, should you miss an event as a result of military orders.
• Home or business disasters, whereby your home or business is
uninhabitable due to fire, flood, vandalism, burglary or a natural
disaster.
• Death, if you, your guest or an immediate family member pass away.
A new service
from Blumenthal
Performing Arts
TICKET
PROTECT
Protect your
Season Ticket investment!
*Service and facility fees are not refundable through Ticket Protect.
Protect your
Season Ticket investment!
WHAT DOES TICKET PROTECT COST?
Only about half the cost of one ticket to one season show!
HOW DO I ACTIVATE TICKET PROTECT?
Select Season Ticket with Ticket Protect on your season renewal form.
If you chose a 10-show extended payment plan, the cost of Ticket
Protect will be extended across your 10 payments.
HOW DO I GET REIMBURSED IF I
MISS A SHOW FOR A COVERED
REASON?
Complete and submit the Ticket Protect
Reimbursement Form with appropriate
documentation. You will receive your
reimbursement within 14 business
days via check.
QUESTIONS?
Call us at 704.335.1010
or visit BlumenthalArts.org/Protect
for more information.
T ICKET
PR OTECT
