Torrie Armstrong
99 Georgetown Pl., Boston, MA 02136
Phone: (857) 417-4413 Email: Torriearmstrong198[email protected];
https://www.linkedin.com/in/torriearmstrong12/
OBJECTIVE: To obtain a full-time position at a fast-paced, challenging, and quality life sciences
organization where I can continue my education and professional growth for a long and distinguished
career. I am excited about learning more and committed to continuous growth in this field.
SUMMARY: As a professional with great experience in the medical field, I am eager to advance my career.
My strong organizational skills and attention to detail position me to be a valuable asset to the company.
SKILLS:
Attention to detail
Multitasking
Adaptability
Organization
Problem solving
PROFESSIONAL EXPERIENCE
Brigham and Women's Hospital - GI and Surgery Department Nov. 2019- Oct. 2022
Medical Assistant
Massachusetts General Hospital - Rheumatology Department Feb. 2016- Nov.2019
Medical Assistant
Massachusetts General Hospital - Cancer Center Oct. 2015 Dec. 2015
Medical Assistant (externship)
Ordering Supplies and Medications: Monitor inventory levels and proactively order medical
supplies and medications to ensure adequate stock levels, collaborating with clinic management
to optimize procurement processes.
Keeping Exam Rooms Stocked and Cleaned: Maintain cleanliness and organization of exam
rooms, ensuring they are fully stocked with necessary supplies and equipment for seamless
patient care.
Assisting Physician During Patient Exams: Collaborate closely with physicians to ensure efficient
and effective patient examinations, providing assistance as needed and facilitating clear
communication between patients and healthcare providers.
Obtaining Vital Signs and Updating Medical History: Skillfully collect and record vital signs,
medical histories, and other pertinent information to assist in patient assessments and
treatment planning.
Greeting Patients: Warmly welcome patients upon arrival, creating a positive and comforting
environment.
10 Spot Madrag (Clothing Store) Roslindale, MA Feb. 2014 -Sept. 2015
Sales Associate
Demonstrated advanced product knowledge and built quality customer relationships that
resulted in sales
Ensured friendly and professional interactions with all customers
Performed tasks including but not limited to: processing credit cards, handled cash, customer
support, responded to inquiries, customer database entries, document filing, and other
miscellaneous tasks as requested
Assisted with the maintenance and merchandising of the store to maintain neat, orderly, and
well stocked and appealing displays.
EDUCATION:
Bioversity and MA College of Pharmacy and Health Sciences’s “Biotech Career Foundations
Certificate of Completion Expected Feb. 2024
Comprehensive 8-week certificate training program covering biotech industry insights, lab skills, safety
standards, facility management, inventory control, professional behavior, communication, and job
interview skills. As part of this program, I have received bloodborne pathogen training.
Lincoln Tech Allied Health, Somerville, MA 2014 - 2015
Medical Assistant Certificate
An intensive Medical Assistant curriculum that includes 900 hours of classroom and hands-on
instruction, covering clinical procedures, anatomy and physiology, administrative processes and legal
aspects of a medical environment in accordance with Allied Health regulations. A practical externship
consisting of 180 hours concludes the program. Will be eligible for AMT RMA certification.
Roxbury Community College, Roxbury, MA Dec. 2012
Received General Education Diploma
PROFESSIONAL SKILLS/ QUALIFICATIONS:
CPR/First Aid Certified
Performing/Interpreting EKGs
Venipuncture/Injections
Medical Terminology
HIPAA Training
Practical Hospital Applications
Sterile Techniques
Aseptic Medical Techniques
Laboratory Specimen Collection
Pharmacology/Hematology
Microsoft Office & Medisoft
EMR Training (MedCin)
Eligible for AMT RMA Certification
REFERENCES FURNISHED UPON REQUEST
Keyshawn Barnes-Lacey
SUMMARY
Recent graduate of Bioversity’s
“Biotech Career Foundation”
workforce training program looking
to enter an operations career in the
Massachusetts life sciences industry.
Contact
PHONE:
857-276-5785
LINKEDIN:
www.linkedin.com/in/keyshawnbarnes
EMAIL:
Keyshawnbarnes24@gmail.com
Skills
Critical Thinking
Team Building
Communication
Teamwork
Collaboration
Attention to Detail
Management
Organizational skills
Cross Function Team
Leadership
Decision Making
Volunteering
STRIVE - APRIL 2017
Boston, MA
● Assisted in the organization of
events for community members
● Participated in youth led
fundraising activities
WORK EXPERIENCE
Heichel Plumbing: Plumber Helper
FEBRUARY 2023- AUGUST 2023
Reads and interpreted blueprints and building
specifications to map layout for pipes, drainage
systems, and other plumbing materials.
Installed pipes and fixtures, such as sinks and toilets,
for water, gas, steam, air, or other liquids; Installs
supports for pipes, equipment, and fixtures prior to
installation.
Modified length of pipes, fixtures, and other plumbing
materials as needed for a building.
Installed heating and air-conditioning systems,
including water heaters.
Tests plumbing systems for leaks and other problems.
Follows health and safety standards and complies
with building.
Newton Wellesley: Hospital Screener
DECEMBER 2021- FEBRUARY 2023
Actively greeted patients, family/visitors, and staff in a
polite, professional, friendly and welcoming manner.
Screened staff, patients and visitors as indicated by
Mass General Brigham and NWH procedure and
provide information and direction as appropriate
Communicated and enforced entrance policies,
which may include universal masking and visitor
restrictions.
Ensured hospital lobbies and public areas were clean,
safe and uncluttered in accordance with all infection
control standards.
Worked in collaboration with other departments to
ensure patients, family/visitors, and staff received
accurate, timely and service-oriented assistance.
JRI HEALTH: Administrative Assistant
MARCH 2021- SEPTEMBER 2021
Provided primary administrative support to senior
management team, including: Vice President,
Executive Director, Finance Manager and Director of
Operations
Managed database systems for mailings, fundraising
efforts, and CORI requests.
Prepared and maintained accounts payable records,
including filing and tracking invoices. Design and
publish media materials for special events.
Scheduled, coordinated, and facilitated special
events, fundraisers, and meetings. Coordinate with
vendors, volunteers, and staff.
Keyshawn Barnes-Lacey
Team Empowerment JUNE 2016
Boston, MA
● Participated in the organization
of peace rallies in and around the
city of Boston
● Assisted in providing a
platform for youth to have
a dialogue with police
officers as well as elected
officials
● Facilitated and
participated in basketball
tournaments to promote
peace in the community
TechBoston Academy
JV Head Coach (2023-PRESENT)
EDUCATION
BIOVERSITY
JANUARY 2024- FEBRUARY 2024
Workforce certificate training program focused on teaching
foundational technical and soft skills necessary to be hired as
an entry level scientific operations associate at a local
biotech company.
Understand the biotech industry and its career
opportunities
Recognize basic science concepts and equipment
associated with lab work
Apply environmental health and safety standards in a
lab.
Perform facility cleaning and hazardous waste
management functions.
Manage common lab and manufacturing inventory
Understand the biomanufacturing process and
environment.
Practice effective communication skills.
TECHBOSTON ACADEMY/BRIGHTON HIGH
SCHOOL
SEPTEMBER 2016 JUNE 2020
GPA: 3.25
Student Athlete (2016-2020)
Honor roll (2017-2020)
Boston Teachers Union Scholarship Award
BEST HOSPITALITY CORP
OSHA 610 Certification
AUDREY BROWNING
Audreysbrowning@gmail.com
(339)218-9854
Boston, MA
Summary
A hardworking, dedicated professional who remains calm and eecve in dicult and stressful
situaons, and who is seeking to switch careers into the life sciences industry in an entry-level scienc
operaons role. Currently compleng Bioversitys & Massachuses College of Pharmacy and Health
Sciences’ “Biotech Career Foundaons” 8-week cercate course.
Experience
Boston Scienc, Quincy, MA Feb. 2019 – Jan. 2023
Paent Services Representave
- In this role, I was responsible for interacng directly with paents, updang records,
answering incoming calls, booking appointments, and transferring calls to the correct
department.
Tempus Unlimited, Boston, MA June 2016 - Feb. 2018
Paent Care
- In this role, I was responsible for collecng, documenng, and reporng data including vital
signs, height, and weight.
- I provided direct paent care assisng in maintaining a clean, safe environment for paents,
staand visitors
Panera Bread, South Shore, MA May 2015 – June 2017
Shi Leader
- In this customer facing role, I resolved customer complaints and supervised employees
Skills
- Customer service, me management, communicaon, leadership, Microso Oce, physical
examinaons, documentaon review, guest services
Educaon
Bioversity – Biotech Career Foundaons Jan – Feb 2024
Cercaon of Compleon from Bioversity and the Massachuses College of Pharmacy and
Health Sciences
- The Biotech Career Foundaons program oers a comprehensive, employer-backed
curriculum that seeks to prepare people with a high school degree for entry-level scienc
operaons roles. During the course, I gained a thorough understanding of the biotech sector,
pracced hands-on lab techniques, reviewed key aspects of compliance with environmental
health and safety standards in the laboratory seng, facility cleaning, hazardous waste
management, and lab inventory management.
Madison Park High School Graduated June 2015
RASHAAN
BRYANT
17 Kensington St, Roxbury, MA| [email protected]om |781-353-1002
Summary
As a results-driven leader, I bring a wealth of experience across various sectors, including lab and property
operations, and client engagement. Recently completing an immersive 8-week program with Bioversity, I gained
hands-on experience in lab operations and maintenance, experimentation, and professional development. My
passion lies in orchestrating smooth task execution to assist others in reaching shared objectives. Whether
problem-solving, aligning vendor expectations, or playing a key role in the team, I thrive on ensuring seamless
operations. Equipped with effective communication skills, a keen attention to detail, and a reliable nature, I am
committed not only to contributing but also to igniting positive change within my team.
Skills
Communication: Primary contact for clients; proactively identifying and addressing issues before they escalate.
Oversees unit turnover coordination with contracted cleaning and maintenance vendors.
Leadership: Manage street outreach team charged with disseminating marketing and promotional materials.
Lead citywide community and small businesses outreach to enhance involvement and impact. Perform facility
cleaning and hazardous waste management functions.
Attention to Detail: Manage special projects, including significant renovations and home updates. Supervise
day-of volunteers and head on-site project management to guarantee successful events. Manage common lab and
manufacturing inventory.
Problem Solving: Navigated a fast-paced environment while triaging and managing complex patient calls.
Triaged issues and answered general questions to resolve urgent requests in real-time.
Experience
Property Manager; The Carter Group, Boston, MA June 2023 Present
Outreach Manager; Open Streets Boston, Boston, MA July 2022 Present
Patient Services Coordinator II; Massachusetts General Hospital Oct 2021- Aug 2022
Established Patient Representative; Dana Farber Cancer Institute April 2020- Oct 2021
Education
Bioversity, Boston, MA Certification of Completion Biotech Career Foundations, February 2024
Malanny DePina
Boston, MA 02125
malannydepina@gmail.com | +1(617)860-8811
https://www.linkedin.com/in/malanny-depina/
Summary
Seeking an entry-level operations role at a biotechnology company. Leveraging three years of
experience as a medical courier, I possess a strong work ethic and dedication to excellence. Passionate
to learn and contribute to this dynamic field.
Skills
Punctual
Organized
Clear communications
Adaptability
Cultural awareness and sensitivity
Time management
Microsoft Excel
Relevant Work Experience
Medical Courier Boston Medical Center - Boston, MA
August 2018 to September 2021
As a medical courier, I ensured safe and timely transport of sensitive specimens, adhering to strict
protocols. Familiarity with medical settings and procedures honed my attention to detail and teamwork
skills.
Work Experience
Team Member Sweetgreen - Watertown, MA
November 2021 to Present
Sweetgreen environments can be fast-paced and require adjusting to changing situations. This translates
well to labs where troubleshooting equipment, unexpected results, and quick thinking are part of the
job.
Education
Bioversity & Massachusetts College of Pharmacy and Health Sciences
Biotech Career Foundations Certificate of Completion Received Feb. 2024
I am one out of 18 students that went through a competitive application process that included over 120
applicants. This comprehensive 8-week program covers biotech industry insights, lab skills, safety
standards, GDP, facility management, inventory control, biomanufacturing, professional behavior,
communication, and job interview skills.
High school
Boston Day And Evening Academy Charter School - Boston, MA
December 2016 to September 2018
Graduated with a High School diploma.
Languages
English - Fluent
Cape Verdean Creole - Fluent
Portuguese - Intermediate
LILYAN GARRISON
Boston, MA 02114 | 617.480.3445
SUMMARY:
Former patient-oriented Pharmacy Technician seeking entry-level opportunities in the biotechnology field.
Recently completed an immersive 8-week certificate program with Bioversity and the Massachusetts
College of Pharmacy and Health Sciences, where I gained hands-on experience in lab operations and
maintenance, experimentation, and professional development. Well-versed in preparing, filling and
labeling medications as well as processing prescriptions and managing pharmacy inventory. Overall, I am a
highly-motivated employee with a desire to take on new challenges. I deliver courteous patient support
and exceptional inventory management. I am eager to apply my skills in various environments while
working to immerse myself in the biotech industry.
SKILLS:
Lab Operations: Ability to provide wide range of operations supports, close attention to detail, and follow
appropriate procedures.
Regulatory Knowledge: Highly familiar with healthcare regulations, HIPAA, FDA Drug and Safety Guidelines,
medication dispensing and insurance verification.
Communication: Experience in third party billing with insurance carriers’ and hospital specific systems.
Customer Service: Adept at both written and oral communication and excellent customer resolution skills.
Team Collaboration: Strong organization and time management skills enable me to pitch in and help
others.
PROFESSIONAL EXPERIENCE:
Certified Pharmacy Technician, Boston Children’s Hospital Sept. 2016- Jan.2018
Brookline, MA
Pharmacy Technician, CVS Jan. 2014-Sept. 2016
Boston, MA
Insurance Representative, Bay State Select Mar. 2008-Dec. 2008
Boston, MA
Payment Processing Specialist, Brigham and Women’s Hospital Nov. 2001-Sept. 2006
Boston, MA
Education:
Bioversity & Massachusetts College of Pharmacy and Health Sciences Jan. 2024 Feb. 2024
Biotech Career Foundations, Certificate of Completion, Expected Feb. 2024
CVS/Pharmacy-Pharmacy Tech Training Program August 2014
Boston, MA
Roxbury Community College-Completed Courses in Biological Sciences Dec. 2011
Roxbury, MA
Christina Jones
Boston, Massachusetts, United State
chris.n.jones87@gmail.com
linkedin.com/in/christina-n-jones87
Summary
I have over 20 years of experience in customer service in multiple different industries. Throughout my tenure in
customer service roles, I've cultivated a robust skill set that revolves around effective communication, problem
solving, and meticulous attention to detail. These skills, coupled with my unwavering passion for scientific inquiry,
have inspired me to pursue a transition into the realm of lab operations. I enjoy working in fields where my
position is able to help others on a daily basis and in the long term. I am eager to embark on a transition into lab
operations, leveraging my current expertise and cultivating new skills to thrive in this dynamic domain.
Experience
Student at Bioversity
Bioversity and Massachusetts College of Pharmacy and Health Sciences
Certificate of Completion, Feb 2024
Jan 2024 - Present (2 months)
I am one out of 18 students that went through a competitive application process that included over 120
applicants. This comprehensive 8-week program covers biotech industry insights, lab skills, safety
standards, GDP, facility management, inventory control, biomanufacturing, professional behavior,
communication, and job interview skills.
Patient Service Representative
Codman Square Health Center
Dec 2021 - Mar 2022 (4 months)
Schedule appointments, verify insurance coverage, check patients in and out of clinic. Use nationwide
Epic system, Call center setting incoming, perform operator duties.
Senior Member Service Representative
Tufts Health Plan
Sep 2021 - Nov 2021 (3 months)
Answer incoming calls from members about and for Medicare products.
Daily use of different systems avaya agent, macess, diamond, market prominence and support point
Sortation Associate
Amazon
Oct 2019 - Sep 2021 (2 years)
Sorting and scanning packages for delivery drivers. Following safety guidelines while making nightly
quotas.
Call Center Support Representative
SimpliSafe
Feb 2019 - Jun 2019 (5 months)
Christina Jones - page 1
Answering incoming calls. Troubleshooting and maintaining customer satisfaction. Role included
answering calls promptly one ring expectation. Resolving all customer issues before ending the calls
providing the best customer experience for each individually. Answers phones and provides customers
with answers to questions about the company.
Customer Service Representative
Speedway
May 2018 - Feb 2019 (10 months)
Key holder. Closes and opens store. Keeps track of inventory through dsr to ensure proper order count.
Trouble shoots problems on POS servers. Manage money count in register.
Transit Ambassador
Block by Block
Aug 2017 - Jan 2018 (6 months)
Worked with daily Mbta commuters. Kept track of statistics along with filing incident and maintenance
reports daily. Provides directions via iPad and transit apps.
Operations and Logistics
The Greater Boston Food Bank
Mar 2016 - Aug 2016 (6 months)
Confirmed all outgoing shipments. ASC software and Macola. Daily auditing and zero count inventory
checks.
Sales Attendant
Uptown Beauty Supplies
Jul 2012 - Jan 2016 (3 years 7 months)
Stocking, cleaning, maintaining a balanced register. Inventory counts, making notes when items were
low in volume to place new orders.
Education
North Carolina Central University
Aug 2006 - May 2008
Ayer High School
Diploma
2002 - 2006
Skills
Auditing • Computer Operations • Travel and Tourism • Customer Service • Technical Support •
Remote Troubleshooting • Material Handling Equipment • Pallet Jack • Patient Registration • Soft Skills
Christina Jones - page 2
Isaiah Lawton
16 Huckins Street Roxbury, MA 02119
IsaiahLawton1111@gmail.com
857-251-2061
I am seeking an entry level scientific operations role at a life sciences company that has
opportunities to grow and expand my knowledge in the biotech field. This position will allow me
to leverage my experience and education at Bioversity’s Biotech Career Foundations certificate
course as well as my collaborative mentality.
Professional Work Experience
Boston Children's Hospital, Boston, MA Nov 2023-Present
Security Officer
Serve as part of a team responsible for the safety of hospital patrons
Provide outstanding customer service to patients and caregivers, providing a calm,
personable presence for children and parents experiencing difficult situations
Helps customers around the hospital or helps get them an escort.
Complete tours around the building.
Maintain at all times a high level of awareness of surroundings and potential issues
Stay engaged with the kids and keep my focus on them when doing a patient watch.
Monitor all activity inside and outside of the building for everyone’s safety.
Northeastern University, Boston, MA June 2023-Nov 2023
Security Officer
Take care of college students and our staff’s needs with anything around the school.
Received payment for parking garages and parking lots on campus.
Made the time to direct people to where they needed to be.
I gave a helping hand to the company by representing the school for visitors, staff, and
students.
Did security for all students who played sports/practiced in public.
Primark, Boston, MA Sep 2022-June 2023
Cashier/Retail Clerk
Take care of customer’s needs with any items in stores.
Put clothes that people no longer wanted back on the sales floor.
Repacked clothing to make them look presentable in the store.
Stop & Shop, Dorchester, MA Oct 2021-Sep 2022
Cashier/Clerk
Took care of customers' groceries in the store.
Stocked shelves when the items were not in place.
Brought carts back to the store's area if necessary.
Boston Medical Center, Boston, MA June 2022-Aug 2022
Pharmacy Technician in Training
Assisted Pharmacy technicians with creating labels for medication.
Showed flexibility by volunteering to work at other pharmacies, for example medication
pharmacy within the main building.
Salvation Army, Dorchester, MA July 2019-Aug 2019
Teacher Assistant/ Youth Intern
Supervised field trips and activities for children ages 3 to 5 years old
Maintained a daycare environment’s cleanliness.
Prepared daily meals for children.
Interests
At home gardening
Home improvement (Hardwood floor refinishing, roofing, etc).
Taylor Lopez
taylorlopez43@gmail.com
www.linkedin.com/in/taylor-lopez -
(857)-385-9363
Summary
Highly-motivated, results-oriented professional with diverse work experiences seeking to transition into
the biopharma setting. Seeking an entry level role where I can use my skills and abilities to help advance
the scientific discovery process. Consistently demonstrate effective communication, display reliability,
exhibit strong attention to detail, maintain punctuality and adaptability, with a proven proficiency in
problem-solving. Currently a student in Bioversity’s Biotech Careers Foundation certificate training, an 8-
week, intensive program that provides hands-on learning and experience to excel in a scientific operations
job. I was selected for the first cohort of 18 students out of a 120+ applicant pool. After completing this
program, I will be able to demonstrate & recognize basic science concepts and equipment, health and
safety protocols & procedures in a lab, waste management functions, and biomanufacturing processes and
environment.
Skills
Effective And Empathetic Communicator
As an Uber driver, I assist customers to get to their destination on-time through my positive
attitude and communication skills.
My empathetic communication and listening skills ensured the safety and well-being of Pine
Street Inn clients during their rehabilitation and after stabilization.
Reliable and Detail-Oriented
At Santander Bank, my background in organizing and mathematics enabled me to meticulously
manage a precise, efficient, and accurate cash drawer and work area as a bank teller. As a valet
cashier, I proactively managed and maintained receipts and records for both customers and the
company, adeptly collecting and processing payments to ensure seamless operations.
During my time at the Boys and Girls Club of Dorchester, I diligently collected and documented
membership accounts, demonstrating a commitment to reliability and attention to detail in
administrative tasks.
Expert Problem-Solver
Throughout various roles, I have consistently demonstrated an ability to resolve clients’ and
patients’ needs, questions, and concerns, showcasing strong interpersonal skills.
As a bank teller, I adeptly identified customer concerns and needs, taking proactive steps to
answer inquiries and ensure satisfaction
While at Cornerstone Caregiving and Pine Street Inn, my problem-solving and mediation skills
were invaluable in resolving client issues and maintaining positive relationships
Professional Experience(selected):
Uber Driver: Uber, Boston, MA October 2019 - Present
Home Health Aide: Cornerstone Caregiving, Norwood, MA April 2022 - April 2023
Administrative assistant: Pine St Inn, Boston, MA March 2019 - May 2020
Bank Teller 1: Santander Bank, Boston, MA September 2017 - December 2018
Receptionist: Boys and Girls Club of Dorchester, Dorchester, MA January 2016 - July 2016
Overnight Valet: VPNE, Boston, MA March 2015 - September 2015
Awards and Recognition:
Employee of the Month- Cornerstone Caregiving, March, 2023
Excellence & Achievement Award- BYSN Boston Youth Service Network, 2016
Education:
Bioversity & Massachusetts College of Pharmacy, Biotech Career Foundations
Certificate of Completion Received Feb. 2014
College Bound Dorchester, HISET
April 2016
Boston Arts Academy
2009-2012
Strengths: Dependability, quick learner, timeliness, self-presentation, multitasking, empathy, written and
verbal communication, cash handling and mathematics, data entry
References Available Upon Request
Devonte Medley
Brockton, MA 02301
646.639.4506
Objective:
To secure a challenging, entry-level position in a Biotech company where I can use the skills I have learned
while gaining experience and expanding my knowledge.
Education:
11/2022-present Massasoit Community College ~ Crime and Justice Studies
1/2024- 2/2024 Bioversity & Massachusetts College of Pharmacy: Biotech Career Foundations
Certificate of Completion
Successfully completed an 8-week intensive training learning basics of lab
operations, professional development, and basic science concepts.
09/2021-5/2022 University of Massachusetts Dartmouth
2018-2021 Brockton High School Diploma Received Spring 2021
Principal’s Award
John and Abigail Adams
Scholarship
Professional Experience:
Averhealth 09/2023- 01/2024
Patient Care Technician
o Admit new patients and add their information into the database while keeping the chain of
custody.
o Trained new employees on the complex system of operations.
o Travel around the state as needed to open, run, and close sites.
o Perform supervised urine, oral, and hair follicle tests with proper PPE.
o Used communication skills to de-escalate challenging clients.
Planet Fitness 01/2023- 08/2023
Shift Lead/Assistant Manager
o Provide potential new clients with a tour of the facility and enroll new members.
o Promoted to Shift Lead and Assistant Manager.
o Open and close fitness center as needed and travel to other centers in need of assistance.
o Follow script protocol when a potential new client calls to request new information.
o Sanitize fitness machines and locker rooms daily and ensure a clean, safe experience.
o Record data of money accumulated and prepare bank deposit slips for the following day.
Skills:
Provide outstanding customer service
Critical Thinking
Ability to be a team player
Resilient
o Dedicated and determined
o Reliable, responsible, honest
o Excellent Time Management
o Ability to multi-task
AARON ONYANGO
29 Violante Street, Boston MA 02126; Mobile (617) 910 8239
aarononyango@yahoo.com; www.linkedin.com/in/aarononyango
SUMMARY:
As a dedicated employee, having worked in food service at Sweetgreen for almost eight years
and rose through the ranks in an inclusive, diverse work environment that strongly emphasizes
collaboraon among team members, I was able to culvate and ulize strong communicaon
skills to meet crical deadlines and enhance team producvity. My associates degree with a
major in accounng, coupled with the compleon of the course for Cered Accounng
Technician (CAT) from ACCA and experience in my role as accounts assistant in CSWCT, all show
my ability in understanding of nance and aenon to detail and being able to work with
soware. A skilled analycal problem solver, with meculous aenon to detail, who is
commied to connuous learning and adapng to emerging trends, I believe I can make
valuable contribuons to the success of scienc endeavors as they make advances and
breakthroughs in biotech, which has been an ongoing desire of mine since I witnessed a friend’s
mom have a long ght against and succumb to breast cancer during my youth.
KEY STRENGTHS:
Leadership Abilies: As a shi leader at Sweetgreen restaurant, I demonstrate
leadership skill in every shi I manage. Overseeing the team in food preparaon process,
service, and making sure that quality and standards are adhered to. I thrive in a fast-
paced environment and consistently meet and exceed performance expectaons to
contribute to team excellence.
Organizaon Skills: In addion to providing excellent customer service, I consistently
monitor and contribute to maintaining a clean and organized dining area, including other
sectors in the restaurant such as the kitchen, dish area, oce and sta common areas.
While working at Dialysis Clinic Incorporated (DCI), I orchestrated transportaon logiscs
for paents aending dialysis and medical appointments, prociently ulized New
England/Tus Medical Center hospital soware to create account numbers, and
schedule appointments with physicians and nephrologists. Addionally, I covered and
executed all front desk responsibilies, including prompt and professional phone call
responses.
Interpersonal and Communicaon Skills: This skill was perfected when I worked at the
Dialysis Clinic Incorporated (DCI), directly meeng over 300 paents a week, where I
performed comprehensive paent documentaon, recording and maintaining surveys,
charts, demographics, consent forms and other crical records. I also had a lot of
personal interacons during my volunteer work with ABCD-VITA program, preparing and
ling taxes for lower income Boston residents and families in 2013 and again in 2016.
EXPERIENCE:
Sweetgreen Restaurant Aug. 2017 – Present
Shi Leader
Dialysis Clinic Incorporated (DCI) May 2013 – Sept 2014
Social Work Assistant
ABCD_VITA Jan April 2013 & Also 2016
Volunteer Tax Preparer
CSWCT (Ngamba Island) Dec. 2010 – Nov. 2012
Finance/Accounts Assistant
Bata Shoe Store Franchise Feb. 2007 – Sept. 2009
Store Manager
EDUCATION:
Bioversity and Massachuses College of Pharmacy and Health Sciences
Biotech Career Foundaons, Cercate of Compleon (Expected Feb 2024)
Maapan/ Greater Boston Technology Learning Center, Inc
Computer and Network Technical Support June 2019
Bunker Hill Community College Boston MA
Associate in Science in Business Administraon (Accounng Major) May 2016
Zenith Business College, Kampala, Uganda Dec. 2008
Associaon of Chartered Cered Accountants (ACCA) UK: Cered Accounng
Technician (CAT) Cercate
PROFESSIONAL MEMBERSHIPS:
LabOps Unite
CLARISSA RAMIREZ
(857)233-8957
RAMIREZCLARI@AOL.COM
WWW.LINKEDIN.COM/IN/CLARISSABRAMIREZ
OBJECTIVE
Dedicated and detail-oriented professional seeking an entry-level scientific operations role
where I can leverage my strong organizational skills and ability to handle multiple projects
simultaneously to contribute to the success of the team and organization.
SKILLS & ABILITIES
My strengths lie in my keen social intelligence and my ability to thrive as a team player. I excel in
understanding and navigating interpersonal dynamics, allowing me to foster strong
relationships and collaborate effectively with colleagues. I believe that my knack for empathy
and communication not only enhances team cohesion but also drives collective success.
EXPERIENCE
2019-2023 Lead Dental Instructor
Lincoln Technical Institute| Somerville, MA
Supervised student training in dental offices and classroom
settings.
CPR Instructor
2017-2019 Lead Dental Assistant
Avalon Dental Center| Somerville / Cambridge, MA
Providing patient help with oral hygiene.
Dental supply inventory by checking stock to determine inventory
levels and placing and expediting orders for supplies.
Infection Control / Radiology / Bloodborne Pathogen
EDUCATION
January 2024 - Present Bioversity & Massachusetts College of Pharmacy and Health Sciences
Currently part of the first cohort of Biotech Career Foundations certificate program at Bioversity. I am
one out of 18 students that went through a competitive application process that included over 120
applicants. This comprehensive 8-week program covers biotech industry insights, lab skills, safety
standards, GDP, facility management, inventory control, biomanufacturing, professional behavior,
communication, and job interview skills.
2016 -2017 Lincoln Technical Institute
Somerville, MA
Dental Assistant License/ Certificate | Dental Assisting
AWARDS
Excellence in Dental Instruction Award 3
rd
Quarter 2022
LAZARO RIVERA
81 Orton Marotta Way Apt 1074
02127 | [email protected] | 617.858.9808
Linkedin www.linkedin.com/in/lazarorivera0
SUMMARY
In my 10 years in food and beverage I have worked in every position
from busser to cook, and eventually management. I developed good
communication and flexibility skills. I’m also good at adapting to any
situation. I enjoy working on teams and getting the best result . I'm
currently looking to start a new career in the biotech industry in an
entry-level scientific operations role. Through my training at
Bioversity, I have gained some great transferable skills that I can
bring over to the industry.
SKILLS & ABILITIES
Flexibility: I bring a strong capacity to work varied hours, while
arriving early and staying late even on holidays and birthday
showcasing.
Adaptability: Im able to adapt to fast pace and changing
environments, quick thinking and problem solving. That stems from
my experience in restaurants where things can be calm one
moment, then very chaotic the next.
Mentoring: I've been a mentor to my sibling and teammates all my
life in the sense that a lot them come to me for my opinions or advice
on things they are uncertain of and I feel it's because I don't sugar
coat anything and will give you a genuine answer
Delegating: I'm good at putting my skills to use based on the need
at that moment, which largely stems from my manager experience at
McDonalds
Public Speaking: I developed this skill while I was growing up and
my baseball coach used to be a very good public speaker and I
asked him how he did so effortlessly. He told me basically to imagine
it's just you and nobody else and just speak and then eventually it
becomes second nature.
Collaboration: Im very good at working with others since my role as
a lead server consisted of working groups.
WORKHISTORY
BANQUETS SERVER
Wynn Resort | Encore Boston June 2019 - Current
I'm accountable for managing assigned table tasks,executing
thorough prep work including the setup of buffett stations, and
ensuring a clean and organized environment for patrons at the
conclusion of each shift.
IN-ROOM DINING SERVER
Kimpton Hotels | Marlowe Hotel Cambridge August 2017- 2023
Duties include receiving and preparing guest room service orders.
As well as delivering it to there rooms
BANQUET HOUSEMAN
Omni Orlando Resort | March 2015 – March 2016
I was part of a collaborative team that was responsible for banquets
for various events at the hotel.This involved arranging elements
such as dance floors, stages, tables and chairs and with precision
and attention to detail ensuring seamless execution for events.
MCDONALDS
MANAGER | CHAMPIONSGATE FLORIDA Dec 2014 – July 2017
I oversaw the daily operation in the restaurant, taking charge of
inventory management, scheduling, and maintaining high
cleanliness. I ensured the efficient and organized functioning of the
restaurant to uphold a superior level of service all while supervising
at least 20 employees or more per shift.
EDUCATION
Enrolled In Bioversity
I am one out of 18 students that went through a competitive
application process that included over 120 applicants. This
comprehensive 8-week program covers biotech industry insights, lab
skills, safety standards, GDP, facility management, inventory control,
biomanufacturing, professional behavior, communication, and job
interview skills.
Mid Florida Tech,Orlando Florida
GED - 2015
P
AGE
2
Phyllis Robinson
Randolph, MA 02368; 617-935-4934
PhyllisNRobinson@gmail.com; www.linkedin.com/in/phyllisnrobinson
Summary:
I am an experienced professional with a versatile background in service-related roles, known for a
friendly approach and a relentless drive for success. I am currently completing the
Bioversity/Massachusetts College of Pharmacy’s Biotech Career Foundationscertificate training
program. I am one out of 18 students that went through a competitive application process that included
over 120 applicants. This comprehensive 8-week program covers biotech industry insights, lab skills,
safety standards, GDP, facility management, inventory control, biomanufacturing, professional behavior,
communication, and job interview skills.
Skills and Abilities:
Laboratory Skills and Safety: Understand basic science concepts and equipment associated with lab
work, trained in laboratory environmental health and safety standards, Good Documentation Practice
(GDP), facility cleaning, hazardous waste management functions, and management of lab and
manufacturing inventory.
Customer Service: Demonstrated adept communication skills and effectively addressed diverse needs in
roles spanning substitute teaching, patient care coordination, and van driving, ensuring a seamless and
positive experience for individuals across various settings.
Problem Solving: Blended adaptability and effective problem-solving skills to successfully navigate
challenges as a patient services representative, substitute teacher and bus monitor.
Leadership and Team Building: Demonstrated leadership and team-building abilities while assisting
teachers, teaching Music and Movement, and coordinating with colleagues across various educational
settings.
Administrative Support: Demonstrated attention to detail and successfully performed administrative
support duties in various professional settings, including managing calls, interacting with clients/
patients, and supporting organizational efficiency.
Operational Proficiency: Proven operational competency in the transportation field as a streetcar motor
person, bus monitor, and van driver, consistently prioritizing passenger safety and maximizing
operational efficiency. Adept at inventory management and adherence to sanitation guidelines,
showcased in my role as an assistant salon stylist.
Technical Skills: Well-versed in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Certifications: CPR certified with a 7D License.
Work Experience:
Substitute Teacher Jan. 2022 - Dec 2023
Boston Public Schools - Boston, MA
Experience instructing students in grades 1st to K-0.
Proficient in teaching Music and Movement
Actively participated in recess and lunchtime supervision, and assisted fellow teachers with
classroom responsibilities, showcasing adaptability and teamwork.
Patient Service Representative Dec. 2016 Feb. 2019
Massachusetts General Hospital - Boston, MA
Proficient in handling various responsibilities, including answering incoming calls, warmly
greeting patients, managing important fax correspondence
Efficiently checked patients in and out for their appointments, ensuring seamless operational
flow and an exceptional patient experience
Stylist Assistant
Epiphany Hare Care Studio - West Roxbury, MA March 2016 Sept. 2017
Universal Hair Care - Brighton, MA July 2010 - July 2011
Olive's Beauty Salon - Newton, MA Feb. 2007 Sept. 2010
Assisted head stylists in meeting clients' hair care needs, including shampooing, deep
conditioning, and coloring.
Maintained adherence to the salon's sanitation guidelines to ensure a clean and hygienic
environment.
Responsible for stocking shampoo stations with the appropriate solutions, ensuring seamless
operations.
Transportation Services
Van Driver Mar 2015 - Mar 2016
Phylicia's Children's Transportation - Boston, MA
Part-time Streetcar Motor Person Aug 2011 - July 2013
Massachusetts Bay Transportation Authority - Boston, MA
Bus Monitor Dec 2010 - Sept 2011
Boston Public Schools - Boston, MA
Education:
Certificate Biotech Career Foundations Program Jan 2024 - Present
Bioversity (a MassBio Initiative)- Boston, MA
Intermediate School Education in Early Childhood Education Jan 2022 - Sept 2023
Boston Public Schools - Dorchester, MA
Intermediate School Education in Medical Assisting Jan 2015 - April 2015
Lincoln Tech; Lincoln Educational Services; LCT - Somerville, MA
License in Cosmetology Mar 2004
Blaine Beauty School - Boston, MA
High School Diploma in Dance June 2002
Boston Arts Academy - Boston, MA
LUIS TORIBIO
316 Dudley ST. BOSTON, MA 02119 .781.492.2650
www.linkedin.com/in/luis-toribio-
SUMMARY:
Experienced and dedicated Laboratory Maintenance professional with a decade-long track record in
hospitals, BLS2 labs, and clean rooms. My commitment to maintaining immaculate work environment
underscores my dedication to my work and adherence to health and safety standards. I prioritize strict
safety protocols to ensure personnel well-being and experiment integrity. Currently enrolled in
Bioversity’s Biotech Career Foundations program, where I’m gaining knowledge and skills in science
fundamentals, laboratory practices, safety standards, Good Documentation practices (GDP), facility
cleaning, hazardous waste, and inventory control. Eager to broaden my experience in the
Biotech/laboratory environment.
SKILLS:
Lab Cleaning: Proficient in performing specialized cleaning tasks within clean room and BSL2 labs.
Adherence to Safety Protocols: Ensure a secure hazard-free laboratory environment through strict
adherence to safety protocols.
Hygiene Maintenance: Upholds highest levels of hygiene and sanitation in hospital and laboratory
settings.
Attention to Detail: Meticulously maintains cleanliness standards with a keen eye for detail.
Team Collaboration: Collaborates effectively within a team contributing to a positive and productive
work environment.
Specialized Skills: Biowaste management, laboratory safety practices, spill response expertise.
WORK EXPERIENCE
HARVARD UNIVERSITY, Cambridge, MA Nov 2015 - Present
Custodian, Contamination Control Cleaner Cleanroom, Labs BSL2, (CNS and SEAS Labs)
I serve as a vital member of the team responsible for maintaining the highest standards of
cleanliness and safety within our cutting-edge laboratory facilities, ensuring the integrity of BLS2
lab and cleanroom environments. Proven expertise in specialized lab cleaning and safety
protocols. Trained in spill response, biowastes disposal, disinfection and handling of bloodborne
pathogens.
Performs routine and specialized cleaning of academic and non-academic spaces, including but
not limited to offices, dormitories, laboratories, libraries, classrooms. Empties and cleans trash
and recycling receptacles and moves trash and recyclables to designated pick-up
points. Operates heavy-duty wet pick-up machines to remove liquids from floor surfaces.
Spaulding Rehabilitation Hospital Cambridge, MA Mar 2014 - Present
Environmental Services Project Worker (per Diem)
Responsible for strategic hospital projects and functions including training and coach new
employees on project equipment handling
Remove and compact solid and regulated waste; Collect and transport hazardous waste
Responsible for daily functions of Xenex UV Light Disinfection Device
Collect and sanitize medical equipment
Pick-up and deliver stock items upon request; stock incoming chemical inventory in designated
are; maintain inventory supply count
Scrub, re-finish, clean, and repair floor areas with the appropriate equipment and chemicals
Boston College, Chestnut Hill, MA Oct 2013 - May 2014
Custodial on call
South Shore Hospital, Weymouth, MA April 2012 - May 2013
Environmental Services Project Worker (per Diem)
Tufts Medical Center, Boston MA Jan 2010 - April 2012
ESD Service Aide
REFERENCES:
Jorge Mendoza:
Supervisor Environmental Service (Harvard University and Spaulding Hospital) cell: 617-934-9869
Luis Romero:
Supervisor housekeeping (Tufts Medical and Spaulding Hospital) cell: 617-918-3461
EDUCATION :
Bioversity - Biotech Career Foundations Program: Jan - Feb 2024
Selected as 1 of 18 participants in the program through a competitive application process that included
more than 120 applicants this is a Comprehensive 8-week program covering Biotech industry insights,
lab skills, safety standards, GDP, facility management, inventory control, bio manufacturing, professional
behavior, communication, and job interview skills.
UASD (Autonomous University of Santo Domingo) - Santo Domingo, Dominican Republic
Sept 2001 - May 2005
Industrial Engineering (not completed)
Certified in Hard Floor Care - Casey Engineered Maintenance Systems (2015)
Jelissa Vega
(617) 276-2399 | [email protected]
https://www.linkedin.com/in/jelissa-vega52/
Summary
Accomplished and strategic manager with a proven track record of leading teams to success.
Experienced in driving organizational objectives, optimizing processes, and fostering
collaborative work environments. Recognized for strong leadership, excellent communication,
and problem-solving skills. Seeking a career transition into Lab Operations to apply my
analytical mindset and commitment to excellence. Passionate about transitioning managerial
skills to excel in Lab Operations, and eager to contribute my leadership and problem-solving
abilities in a dynamic and challenging environment.
Key Skills:
Team Leadership and Collaboration, Strategic Planning and Decision-Making, Process
Optimization and Efficiency, Effective Communication and Relationship Building, Project
Management and Cross-Functional Collaboration, and Adaptability and Learning Swiftly.
Education:
Bioversity & Massachusetts College of Pharmacy and Health Sciences
Certificate of Completion: Biotech Career Foundations Program January February 2024
I am one out of 18 students that went through a competitive application process that included
over 120 applicants. This comprehensive 8-week program covers biotech industry insights, lab
skills, safety standards, GDP, facility management, inventory control, biomanufacturing,
professional behavior, communication, and job interview skills.
GED Lare Training Center July 2012
Professional Experience:
Senior Team Leader-Manager Target - Boston, MA January 2019 - May 2019
Skills: Management, Sales Intuition, Strategic Leadership, Coaching, Operations,
Logistics, Visual Merchandising, Planograms.
Merchandise Service Coordinator - Ulta Beauty Boston, MA July 2018 -September 2018
Skills: Management, Operations, Coaching, Adaptability, Strategic Leadership,
Command Instinct, Sales Intuition.
Sales Lead - Loft Outlet Somerville & Boston, MA October 2017 - May 2018
Skills: Coaching, Adaptability, Strategic Leadership, Target Fixation, Command
Instinct, Sales Intuition.
Sales Associate - Nordstrom Rack Boston, MA November 2015-July 2016
Skills: Knowledge of Product and Services, Communications, Customer Service,
Sales.
Seasonal Beauty Advisor/Cashier Sephora Boston, MA October 2014-December 2014
Skills: Knowledge of Products and Services, Communications and Customer
Service Skills, Sales.
Technical Skills:
Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Visual
Merchandising.
Received Blood Borne Pathogen Training.
Josiah Wade-Green
Dorchester, Massachusetts, United States
linkedin.com/in/josiah-wade-green
Summary
I am a dynamic individual with a versatile skill set and a positive demeanor, driven by a
passion for life and a commitment to success. As a Lab operations candidate, I bring a solid
educational foundation, proficiency in laboratory procedures, and diverse experience in roles
such as material handler and security guard. Eager to contribute my skills and enthusiasm to
an innovative team in the field of biotechnology.
Experience
Security Guard
Game On Fenway
July 2021-present (2 years 7 months)
Student at Bioversity
Certificate of Completion Biotech Career Foundations from Bioversity and MA College of
Pharmacy and Health Sciences
Jan 2024 - Present (2 months)
Material Handler II
Beth Israel Lahey Health
Sep 2019 - Nov 2022 (3 years 3 months)
Retail Associate
Primark
Apr 2019 - Sep 2019 (6 months)
Debate Judge
Boston Debate League
Feb 2019 - Mar 2019 (2 months)
I was a part of the Boston Debate League as a debater in high school and upon graduation I was
invited back on several occasions to come back as an alumni and support my high school team in their
rounds that I wasn't judging.
Education
Josiah Wade-Green - page 1
Northeastern University
Certificate , Non-Professional General Legal Studies
(Undergraduate) Jul 2018 - May 2019
Skills
Retail • Cashiering • Customer Service • Security • Communication • Comprehensive Listening
• Conflict Resolution • Easily Adaptable • Peer Mediation • Mediation
Josiah Wade-Green - page 2