Command Reference
Action Action
Voice Command (examples in italics) Voice Command (examples in italics)
For more information call 1 888-9-VOCERA or visit our website at www.vocera.com.
*Commands that require permission from system administrator
930-02106 Rev A 01/19
Getting Started with Vocera
Log in. Say your first and last name in response
to the prompt.
Log out. Log me out.
Find out who is logged in to the Badge. Who am I?
Listen to the Welcome tutorial. Play Welcome tutorial.
Record your name. Record my name.
Record, play back, or erase your greeting. Record my greeting.
Play my greeting.
Erase my greeting.
Check the current time and date. What time is it?
Training the Genie
Train the Genie to recognize the way you say a name. Learn a name.
Learn a group name.
Learn a location name.
Delete a learned name. Unlearn name (group name, location name).
Train the Genie to recognize the way you say commands. Learn commands.
Learn more commands.
Delete all your learned commands. Unlearn commands.
Placing Calls
Call a Badge user. Call Anisha Rao.
Call a group member. Call Trauma Team 1.
Place an urgent call to a Badge user.* Urgently call Dr. Singh.
Place an urgent call to a group member.* Urgently call ICU.
Call a user with a department name.* Call Ann Baker in Admissions.
Call a user with first name and a department name.* Call Sue in NICU.
Call an address book entry.* Call Poison Control.
Call an outside buddy.* Calll my Mom.
Call an extension.* Dial extension 5120.
Call a local or long-distance telephone number.* Dial an outside number.
Redial the last phone number.* Redial number.
Send touch tones through a Badge. 1. While on a call, double-click the
Hold/DND button.
2. At the beep, say the number.
3. Say “Yes” to confirm.
Sending and Listening to Messages
Send a standard or urgent message to a Badge user
or to all members of a group (without trying to call them).
Record a message for Anika Bisset.
Record an urgent message for Anika Bisset.
Record a message for Nursing 4 West.
Play new voice messages. Play messages.
Play messages from Dr. Fielding.
Play messages from Nursing 4 West.
Play new text messages. Play text messages.
Play old (previously played) voice messages. Play old messages.
Play old messages from Dr. Fielding.
Play old messages from Lab Services.
Play old (previously played) text messages. Play old text messages.
Delete voice messages, played or not. Delete all messages.
Delete messages from Staffing.
Delete text messages, played or not. Delete all text messages.
Delete all text messages from Maria Lopez.
Issue commands while playing a message.
(Press the Call button before saying the command).
Delete. Time. Save. Back. Repeat. Cancel.
Working with Reminders
Record a reminder for yourself. Record a Reminder.
Record a reminder for a user, list of users, or a group. Record a Reminder for Keisha Hernandez.
Record a Reminder for George Ngu and Sally
Reeve and Doctor Meg Turner.
Record a Reminder for Cardiology.
Record a recurring reminder for yourself. Record a Recurring Reminder.
Record a recurring reminder for a user, list of users, or
a group.
Record a Recurring Reminder for Keisha
Hernandez.
Record a Recurring Reminder for Dieticians.
Delete one reminder. Delete Reminder.
Delete all scheduled reminders. Delete All Reminders.
Playing Announcements Through Speaker with Headset Plugged In
Play announcements through Badge speaker
when headset is plugged in.
Turn announce through speaker on.
Play announcements through headset when
headset is plugged in.
Turn announce through speaker off.
Forwarding Calls*
Forward calls to a Badge user or to a group. Forward my calls to Timmothy Smith.
Forward my calls to Nursing 4 West.
Forward calls to a number defined in your profile such as, your
desk phone, cell phone, or voice mail.
Forward my calls to my desk phone.
Forward my calls to my cell phone.
Forward my calls to my home phone.
Forward my calls to my voice mail.
Forward to an internal extension. Forward my calls to extension 3425.
Forward to an outside number. Forward my calls to an outside number.
Forward my calls to another number.
Stop forwarding (and accept calls on your Badge again). Stop forwarding.
Transfering a Call
Transfer a call in progress to a Badge user,
group members, or desk extension.
Press the Hold/DND button to put the call on
hold, then press the Call button and say,
Transfer to Birgit Andersen.
Transfer to Imaging.
Transfer to extension 2457.*
Sending and Receiving Numeric Pages
Send a page to a person or group
in the Vocera Communication System.
Page Carole Turin.
Page IT Support.
Send a page to an outside number. Page an outside number.
Send a page to an internal number. Page number 39647.
Allow Badge users to send you numeric pages.* Enable pages.*
Stop receiving numeric pages from Badge users.* Disable pages.*
Speaking or Spelling Names
In addition to speaking the full name, you can spell
either the first name, the last name, or both names
to contact a person:
• Call Jesse Hart.
• Call J-E-S-S-E.
• Call H-A-R-T.
• Call J-E-S-S-E-H-A-R-T.
Be sure to speak with an even pace and say each letter
distinctly when you spell a name.
Always speak or spell the full name to contact a
group or a place:
• Call Poison Control.
• Call P-O-I-S-O-N-C-O-N-T-R-O-L.
Spelling can improve speech recognition.
Spelling is so effective that it may work even
when it is slightly incorrect.
Broadcasting to a Group*
Initiate a broadcast to a group. Broadcast to Trauma Team 1.
Initiate an urgent broadcast to a group. Urgently broadcast to Trauma Team 1.
Initiate an urgent broadcast to the emergency
broadcast group.
Double-click the Call button and begin speaking.
Reply to everyone. 1. Press and hold the Call button before
the broadcast ends.
• If it is OK to talk, you hear a chime.
• If someone else has already started
to reply, you hear a warning tone.
2. Begin speaking.
3. When finished, release the Call button.
Everyone in the broadcast group hears a
chime, letting them know they can reply.
Working with Groups*
Add yourself to groups. Add me to MRI Team Rotation.
Add me to multiple groups.
Remove yourself from groups. Remove me from Mobile Outreach.
Remove me from multiple groups.
Find out which groups you are in. What groups am I in?
Find out who is in a particular group. Who is in Trauma Team 1?
Using Instant Conferences
Join a conference. Join the conference for ICU.*
Leave a conference. Leave the conference for ICU.*
Start conferencing or reply
(when you are already in a conference).
1. Press and hold the Call button.
• If it is OK to talk, you hear a chime.
• If someone else has already started
to reply, you hear a warning tone.
2. Begin speaking.
3. When finished, release the Call button.
Everyone in the conference hears a chime,
letting them know they can reply.
Find out what conference you are in. What conference am I in?
Find out who is in your conference. Who is in my conference?
Find out who is in any conference. Who is in the conference for Endocrinology?
Cancel or block conferences. Press the Hold/DND button.
Making a Three-Way Conference Call
Initiate a conference call. Conference Toshiko Abe and Maria Lopez.
Add another party to a call
(unsupervised method).
1. Press the Hold/DND button to put your call
on hold.
2. Press the Call button to summon the Genie
and say, Invite Maria Lopez.
Add another party to a call
(supervised method).
1. Press the Hold/DND button to put your call
on hold.
2. Press the Call button to summon the Genie
and say, Call Dr. Samuals.
Your Badge connects to that party.
3. After speaking with the new party, press
the Hold/DND button. When the Genie asks
if you want to conference the parties,
do either of the following:
• Say “Yes” to create a conference call
between you and the other two parties.
• Say “No” to place the new party on hold and
speak to the original caller.
Initiate an urgent conference call. Urgently conference Dominic Luti
and Carlos di Silva.
Urgently add another party to a call
(unsupervised method).
1. Press the Hold/DND button to put your call
on hold.
2. Press the Call button to summon the Genie
and say, Urgently invite Dr. Thoms.
Urgently add another party to a call
(supervised method).
1. Press the Hold/DND button to put your call
on hold.
2. Press the Call button to summon the Genie
and say, Urgently invite Jo Lee.
Working with Sites
Log in at your home site. Press the Call button, say your first and last name
when prompted.
Log in at a site you are visiting. 1. Press the Call button, then wait to hear
the login prompt.
2. Connect to your home site:
Connect to San Jose.
3. Wait for the prompt, then say your name
to log in: Carlos di Silva.
Call a user at your current site. Call Dr. Chen.
Call a user at a remote site or any arbitrary site.* 1. Connect to San Jose.
2. Call Dr. Dean Abbott.
Practicing Mindfulness at Work
Play a guided meditation for 30 seconds, 1 minute, or 5
minutes.
Play Mindfulness.
Play one-minute mindfulness.
Play 5-minute mindfulness.
Example: Play 5-minute mindfulness. Genie responds with “Welcome to your
Mindfulness break.”
Managing Code Lavender
®
Events*
Schedule a Code Lavender event or start a live Code
Lavender broadcast event for group members to help bring
comfort and spiritual support during times of high stress.
Schedule Code Lavender for Ward 6.
Start Code Lavender for Ward 6.
Delete Code Lavender Reminder.
Delete all Code Lavender Reminders.
Setting Up Badge Voice PIN Authentication*
Define a numeric Personal Identification Number (PIN) to
provide at login and while playing messages. (Optional)
Record a Voice PIN.
Erase Voice PIN.
Erase Voice PIN for Doctor Alsop.
