P836 Manual

Platinum Series Spas

WHIRLPOOL

BATH

Owner's Manual

IMPORTANT SAFETY INFORMATION

READ AND FOLLOW ALL INSTRUCTIONS

Read manufacturer’s safety information provided with all optional equipment.

Warning — Risk of injury: Children, the elderly, and the

infirm should not use the spa unless they are supervised at all

times. Infants should not be permitted in the spa at water

temperatures over 100° F (38°C).

Spa water temperature in excess of 104° F is not recom-

mended. High water temperatures in excess of 104° F (40° C)

and prolonged periods of use can raise internal human body

temperature excessively and impair the body’s ability to regu-

late its internal temperature.

Pregnant women and people with heart circulatory condi-

tions, or diabetes, should consult their physicians before using

the spa at water temperatures over 100° F (38° C).

Limit your initial use of the spa to 10-15 minutes. High

body temperatures affect people differently; consult your

physician about your safety and comfort before using the spa.

If your spa product does not have a thermometer, we

recommend that you use a medical (clinical) type thermometer

for an accurate measurement of spa water temperatures.

Other types of thermometer, generally available, such as

those used for swimming pools are not sufficiently accurate to

determine spa water temperature.

Extra care should be taken when using the spa and

consuming alcoholic beverages. Alcohol, drugs, or certain

medications, such as tranquilizers, affect a person’s ability to

withstand high temperatures and may produce dangerous

effects, including drowning. Persons using medication should

consult with a physician before using a spa.

Danger -— Risk of injury: Do not remove the suction grille!

It is a safety device and must always be in place on the suction

fitting to minimize the potential hazard of hair entanglement or

body entrapment.

Keep body, hair, and clothing a minimum of 12 inches

away from suction fitting and skimmers at all times when the

spa is operating. Hair longer than shoulder length should be

secured close to the head, or a bathing cap should be worn.

Do not operate the spa if the suction cover is broken or

missing. Contact your Dealer for replacement cover if broken

or missing.

The wet surface of the spa is slippery. Use care when

entering and exiting.

DANGER — Risk of child drowning: Do not permit children

to use this product unless they are closely supervised. The

use of a locked cover is highly recommended to prevent

unattended access.

DANGER — RISK OF ELECTRICAL SHOCK: When install-

ing and operating this electrical equipment, basic safety pre-

cautions should always be adhered to including the following.

Warning: A wire connector is provided at the electrical

cabinet on this spa to connect a minimum No. 8 AWG (8.4

) solid copper conductor between this spa and any metal

equipment, metal enclosures of electrical equipment, metal

water pipe, or conduit within 5 feet (1.5 m) of the spa.

Do not use electrically connected devices such as televi-

sion, radio, or stereo speakers, lights, cooking devices, or

telephones within 5 feet (1.5 m) of the spa while the spa is

being used. Lighting fixtures must not be located directly

above or within 5 feet (1.5 m) of the spa. If located within 10

feet (3.0 m) of the spa, they must be on a circuit protected by

a GFCI (Ground Fault Circuit Interrupter).

All fixed metal objects located within 5 feet of the spa,

such as fence posts, railings, door frames, greenhouse struc-

tures, gutters, etc., must be attached to the bonding bar on the

outside of the spa electrical cabinet using #8 solid copper wire.

With #8 solid copper wire, bond the spa to the house

electrical panel or approved local bond.

The spa must be installed with adequate access and

water drainage system (refer to Installation) Instructions, to

drain water away from electrical components.

CAUTION: Do not turn power ON to the spa unless it is filled

with water to the normal water level, which is to the water level

indicator mark on the skimmer frame. Activating the spa when

there is an insufficient amount of water can damage the

circulation pump and may cause a fire.

Spas installed in a 230VAC circuit:

DANGER — RISK OF ELECTRICAL SHOCK

Your spa must be equipped with a GFCI at the Main

Electrical Panel. At initial start-up and before each use

thereafter with power ON, push the GFCI test button. The

reset button should pop out. Push this button in to reset. If the

interrupter fails to operate in this manner, there is a ground

current flowing or a device malfunctioning, indicating the

possibility of electrical shock. Turn off power and do not use

the spa until the source of the breakdown has been

identified and corrected.

Owner's Record

Date Purchased ________________________________________________________

Purchased From ________________________________________________________

Installed By ____________________________________________________________

Spa Serial Number __________________________ Model # ____________________

Platinum Whirlpool Spas

OWNER’S MANUAL

Contents

Specifications __________________________________________________________ 2-4

Installation

Inspection and Shipping Claim ______________________________________________ 5

Positioning Your Spa______________________________________________________ 5

Electrical Requirements ___________________________________________________ 5

Electrical Precautions _____________________________________________________ 6

Outdoor Installation _______________________________________________________ 6

Indoor Installation ________________________________________________________ 6

Drainage _______________________________________________________________ 6

Equipment Set-Up ________________________________________________________ 7

Operation

Operating Instructions _____________________________________________________ 8

Platinum Series Control Panel (Pinnacle & Quanrtum)____________________________ 9-11

Remote Control __________________________________________________________ 12

Normal Operation/Whirlpool System __________________________________________ 13

Silent Air Induction _______________________________________________________ 13

Water Rainbow

_________________________________________________________ 13

Air Blower ______________________________________________________________ 13

Spinning Neck Jets (Pinnacle Only) __________________________________________ 14

Stereo/CD (Pinnacle & Triton Only) __________________________________________ 14

Maintenance

Water Quality and Water Chemistry __________________________________________ 15

Filtration _______________________________________________________________ 15

Water Chemistry _________________________________________________________ 15

Disinfecting _____________________________________________________________ 16

Balancing pH____________________________________________________________ 16

Balancing Total Alkalinity __________________________________________________ 16

Water Quality Definitions___________________________________________________ 16

Water Level/Drain ________________________________________________________ 17

Skimmer Basket Maintenance ______________________________________________ 17

Filter Maintenance________________________________________________________ 17

Cycle Valve (Pinnacl, Quantum and Triton Only) ________________________________ 18

Pump Strainer ___________________________________________________________ 19

Factory Installed Wood Skirt ________________________________________________ 19

Automatic Filtration/Maintenance ____________________________________________ 19

Winterizing _____________________________________________________________ 19

Spa Light _______________________________________________________________ 20

Cleaning Your Spa _______________________________________________________ 20

Covering Your Spa _______________________________________________________ 20

Repairs to the Acrylic _____________________________________________________ 20

Headrest Pillows _________________________________________________________ 20

Troubleshooting Guide___________________________________________________ 21-22

Alternate Use of Water Rainbow

___________________________________________________________________________

Warranty_______________________________________________________________ 25-26

Laser

™

Product specifications are subject

to change without notice.

DIMENSIONS

84" (2134. mm) L

84" (2134. mm) W

36" ( 914. mm) H

PRODUCT

WEIGHT

595 lb

(270 kg)

ELECTRICAL

REQUIREMENTS

230 VAC, 4-Wire,

50 AMP, 60 Hz

GFCI Protected

Dedicated Separate Circuit

OPERATING

GALLONAGE

375 U.S. gal

(1419 liters)

TOTAL WEIGHT/

FLOOR LOADING

4771lb (2169 kg)

105 lb/sq. ft. (512 kg/m

)

DIMENSIONS

96" (2438 mm) L

96" (2438 mm) W

42" (1067 mm) H

PRODUCT

WEIGHT

950 lb

(432 kg)

ELECTRICAL

REQUIREMENTS

230 VAC, 4-Wire,

50 AMP, 60 Hz

GFCI Protected

Dedicated Separate Circuit

OPERATING

GALLONAGE

550 U.S. gal

(2082 liters)

TOTAL WEIGHT/

FLOOR LOADING

6732 lb (3060 kg)

105 lb/sq. ft. (512 kg/m

)

Pinnacle

™

* Allow 24" minimum on these sides for service access.

Serial number is behind access panel near filter well.

96"*

24"

38"

42"

19"

12"

PLATINUM SERIES SPECIFICATIONS

36"

84"

TO GAIN ACCESS FOR SERVICE OR MAINTENANCE:

REMOVE SCREWS RETAINING DOOR PANEL.

SERIAL NUMBER IS LOCATED BEHIND PANEL.

84"

15"

TYP.

15"

TYP.

84"

50"

ACCESS

AREA

32"

Product specifications are subject

to change without notice.

DIMENSIONS

94" (2388 mm) L

87" (2210 mm) W

36.5" ( 927 mm) H

PRODUCT

WEIGHT

748 lb

(340 kg)

ELECTRICAL

REQUIREMENTS

230 VAC, 4-Wire,

50 AMP, 60 Hz

GFCI Protected

Dedicated Separate Circuit

OPERATING

GALLONAGE

400 U.S. gal

(1514 liters)

TOTAL WEIGHT/

FLOOR LOADING

4980 lb (2263 kg)

88 lb/sq. ft. (429 kg/m

)

Quantum

™

DIMENSIONS

84" (2134. mm) L

84" (2134. mm) W

36" ( 914. mm) H

PRODUCT

WEIGHT

595 lb

(270 kg)

ELECTRICAL

REQUIREMENTS

230 VAC, 4-Wire,

50 AMP, 60 Hz

GFCI Protected

Dedicated Separate Circuit

OPERATING

GALLONAGE

375 U.S. gal

(1419 liters)

TOTAL WEIGHT/

FLOOR LOADING

4771lb (2169 kg)

105 lb/sq. ft. (512 kg/m

)

Product specifications are subject

to change without notice.

PLATINUM SERIES SPECIFICATIONS

50"

ACCESS

AREA

32"

84"

15"

TYP.

84"

15"

TYP.

TO GAIN ACCESS FOR SERVICE OR MAINTENANCE:

REMOVE SCREWS RETAINING DOOR PANEL.

SERIAL NUMBER IS LOCATED BEHIND PANEL.

36"

84"

87"

94"

24"

ACCESS AREA

36 1/2"

TO GAIN ACCESS FOR SERVICE OR MAINTENANCE:

REMOVE SCREWS RETAINING SKIRT PANELS.

SERIAL NUMBER IS LOCATED BEHIND PANEL

ON RIGHT FRONT CORNER .

Santina

™

Product specifications are subject

to change without notice.

PLATINUM SERIES SPECIFICATIONS

DIMENSIONS

91" (2311 mm) L

91" (2311 mm) W

37-1/2" ( 953 mm) H1

41-1/2" (1054 mm) H2

PRODUCT

WEIGHT

880 lb

(400 kg)

ELECTRICAL

REQUIREMENTS

240 VAC, 3-Wire,

50 AMP, 60 Hz

GFCI Protected

Dedicated Separate Circuit

OPERATING

GALLONAGE

390 U.S. gal

(1477 liters)

TOTAL WEIGHT/

FLOOR LOADING

5335 lb (2420 kg)

104 lb/sq. ft. (509 kg/m

)

TRITON

™

Product specifications are subject

to change without notice.

91"

41-1/2"

TO GAIN ACCESS FOR SERVICE OR MAINTENANCE:

REMOVE SCREWS RETAINING SKIRT PANEL.

SERIAL NUMBER IS LOCATED BEHIND PANEL.

24"

SERVICE ACCESS

37-1/2"

Inspection and Shipping Claim

Check for shipping damage upon receipt of the spa.

Jacuzzi Whirlpool Bath is not responsible for damage to

the spa sustained during shipment. If damage is evident

before unpacking, refer to instructions regarding ship-

ping claims on the outside of the carton and immediately

file a claim with the carrier.

Once the spa has been removed from the carton

and before it is permanently installed, check the spa

completely for damage. Fill the shell with water and

operate the system (refer to Operating Instructions) to

check for leaks which may have resulted from improper

shipping or handling. All Jacuzzi Whirlpool Bath spas

are factory tested for proper operation and water tight

connections prior to shipment. If leaks or other problems

are detected, immediately notify your Jacuzzi Whirlpool

Bath dealer, Authorized Service Agent, or call Jacuzzi

Whirlpool Bath, (800) 288-4002 for Warranty Service.

NOTE: Damage or defects which could have been

discovered and repaired prior to installation and

which are claimed after final installation of the spa,

are excluded from our warranty.

Positioning Your Spa

Because your spa is portable, you can locate it just

about anywhere you wish—on a deck, patio, or even

indoors. Just be sure to position it above ground in an

area with good drainage and on a level, continuous

surface which can support the weight of the spa when

filled with water and people. You must also provide

access to the spa's equipment for service and general

maintenance. See specifications sheet for minimum

service access requirements.

Electrical Requirements

Your Platinum Series spa (except the Triton) re-

quires a 230 VAC, 50 AMP, 4-wire, grounded type GFCI

protected electrical service with copper conductors, and

must be in a separate circuit having no other appliance

connected in that circuit. If you do not have this kind of

circuit, a qualified electrician should install the neces-

sary wiring. A wiring diagram is provided on the inside

cover of the electrical control box. Inadequately sized

wiring may cause the unit to malfunction and bring about

permanent damage to the spa’s electrical system. The

circuit must also have a ground wire in order to take

advantage of the designed-in safety features of the spa.

A bond wire must also be used. Bond according to

procedure described on the next page.

WARNING: Without proper grounding and bonding,

a system malfunction may cause fatal shock.

INSTALLATION

Electrical Precautions

CAUTION: Do NOT apply electrical power to the spa

unless it is filled with water to the normal water level,

which is approximately 7" below the spa rim (refer to

location of water level indicator on face of skimmer). If

the spa’s motor/pumps are actuated when there is not

sufficient water in the unit, the circulation pump could be

irreparably damaged. Not heeding this caution will

nullify the warranty. In addition to damaging the unit,

operating the unit with insufficient water could cause a

fire.

Do NOT locate lighting fixtures directly above the

spa; lighting and electrical receptacles must be located

at least 5 feet from the spa. Lighting located between 5

and 10 feet from the spa must be on a circuit protected

by a GFCI. (Refer to National Electrical Code, 680-6.)

Do NOT use electrically connected devices, such as

television, radio, telephones, stereo speakers, light or

cooking devices within 5 feet of the spa when the spa is

being used.

All fixed metal objects located within 5 feet of the

spa, such as fence posts, railings, door frames, green-

house structures, gutters, etc., must be attached to the

bonding bar on the outside of the spa electrical cabinet

using #8 solid copper wire. With #8 solid copper wire,

bond the spa to the house electrical panel or ap-

proved local bond.

An approved ground may be an 8 foot long ground

rod, a plate electrode, or a buried metal water pipe with

at least 10 feet of buried pipe. Check your local building

code for requirements. Bonding lugs are available at

your local electrical supply store. (Bond bar location is

shown below.)

Outdoor Installation

If you install the spa outdoors, we recommend that

you provide a concrete pad for it to rest on. To do this,

construct forms for a 4" thick level pad. Install a #10

gauge wire mesh 6" x 6" steel reinforced grid. Attach a

#8 solid copper wire to the grid with a ground clamp. This

wire should be long enough to reach the bond bar on the

spa electrical cabinet (minimum 36"), but should NOT be

located under the base of the spa. Then pour the

concrete pad.

Indoor Installation

Water that splashes on the floor during spa use may

cause a walking hazard and/or structural damage. Good

drainage must be provided and proper waterproof build-

ing materials must be used in the area surrounding and

beneath the spa. Take into consideration that high room

humidity will exist due to high spa water temperatures.

Providing natural or forced ventilation of the room will

help maintain comfort and minimize moisture damage to

the building. Jacuzzi Whirlpool Bath is not responsible

for damages resulting from excess moisture or water

spillage. Consult an architect or engineer for aid in

designing your indoor installation.

Drainage

Whether you install your spa indoors or outdoors,

you can drain it completely by attaching a garden hose

to the fill and drain valve located on the pan of the spa.

Simply run the hose to the house sewer line or drain field

and open the drain valve.

Make sure the area surrounding the spa has good

drainage to keep water from collecting at the base of the

spa—especially near the equipment area. If drainage is

poor, install a drain line and/or gravel drain field. (Refer

to illustration below.)

SUPPORT, DRAINAGE AND BONDING

WIRE

MESH

GRID

GRAVEL DRAIN FIELD

4" THICK CONCRETE PAD

BOND BAR

#8 BOND WIRE

(TO LOCAL BOND)

(SKIRTS

REMOVED)

ELECTRICAL

CABINET

DRAIN/FILL VALVE

INSTALLATION

Equipment Set-Up

1. Remove the plastic sheet covering the spa.

NOTE: Stepping into the spa with shoes will scratch

the acrylic surface.

2. Remove any packing materials from the spa.

3. The filter cartridges are packaged in a plastic bag

which MUST be removed before operating the spa.

To gain access to filter, pull open the skimmer/filter

door by the handle located in the middle of the door

and remove the skimmer basket and filter.

SKIMMER BASKET

WEIR

DOOR

FILTER CARTRIDGE

ROPE LOOP

FRONT ACCESS SKIMMER/FILTER

4. Clean the interior of the spa of any remaining con-

struction debris. Remove stubborn stains, paint, or

tar with turpentine, isopropyl alcohol or paint thinner.

A mild liquid dishwashing detergent on a damp cloth

is fine for cleaning off other dirt. Plaster can be

removed by scraping with a soft plastic or wooden

edge. Do not use a metal scraper, wire brush, or other

metal tools, as they will damage the spa’s surface.

5. On initial start-up, it is necessary to purge and sanitize

the system as stated below.

• Remove the spa cover completely.

• Close the drain valve on the suction plumbing.

• Open the adjustable jets.

• Fill the spa with water through the filter housing to

its normal operating level, which is to the water

level indicator mark on the skimmer frame.

• Turn ON the circuit breakers at the main electrical

panel.

• At the control panel on the spa rim, press the

JETS button twice for maximum jet action.

• Add 1/2 cup sodium dichlor (a fast dissolving

granular type of chlorine) to the water and run for

30 minutes.

• Turn OFF the circuit breakers.

• Immediately open the drain valve and drain the

spa completely.

CAUTION: Leave the optional cover OFF the

spa during this procedure. DO NOT use the

spa during this procedure. Drain the spa

immediately afterward.

6. Close the drain valve and fill the spa with water

(approximately 7 inches below the spa rim) to the

water line indicator mark on the skimmer frame.

7. Turn ON circuit breakers at the main panel.

8. Test the spa for proper operation. (Refer to Operat-

ing Instructions.)

9. Add 4 tablespoons of chlorine to the water.

10. Refer to Water Quality section of the Operating

Instructions. Test for water quality and then add

treatment chemicals as necessary to ensure proper

water quality levels.

All Jacuzzi Whirlpool Bath spas are factory tested for

proper operation and water tight connections prior to

shipment. If leaks or other malfunctions are detected,

immediately notify your Jacuzzi Whirlpool Bath dealer or

Authorized Service Agent, or call Jacuzzi Whirlpool

Bath, (800) 288-4002, for Warranty Service.

Operating Instructions

Now that the spa is in place, you are probably eager

to take advantage of its unique designed-in features—

especially the patented hydromassage performance.

Besides being a beautiful addition to your indoor decor

or outdoor landscaping, your Jacuzzi Whirlpool Bath spa

will provide you with the ultimate in spa pleasure.

Familiarize yourself with the operation of the elec-

tronic control panel, as described on pages 12-16 of this

manual. Access under the spa (behind the skirts) is not

required for normal operation.

WARNING: Do not turn ON power to the spa unless it

is filled with water to the normal water level. Refer to

water line indicator mark on skimmer frame. When-

ever the power is ON, the system will activate even

though no controls are operated. When there is not

sufficient water in the unit with the spa’s motor/pump

actuated, the circulation pump and heater could be

irreparably damaged. Not heeding this caution will

nullify the warranty. In addition to damaging the unit,

operating the spa with insufficient water could cause

a fire.

Initial Instructions

Using a garden hose, fill the spa with water to the

water line indicator mark on the skimmer frame.

At the house service panel, turn ON the circuit

breaker or switch that controls the electrical service to

your spa. Make sure there is no other appliance on that

circuit.

Electrical

Your spa must be installed in an electrical circuit

protected with a Ground Fault Circuit Interrupter (GFCI)

(refer to Electrical Requirements). At initial start-up and

before each use thereafter, with power ON, push the

GFCI test button. The reset button should pop out. Push

this button in to reset. If the interrupter fails to operate

in this manner, there is a ground current flowing or a

device malfunctioning, indicating the possibility of elec-

tric shock.

DANGER: Turn OFF power and do not use the spa

until the source of the problem has been identified

and corrected.

OPERATION

Control Panel

The control panel is easy to use with fingertip control of all the spa's functions.

•

••

OFF

PROGRAM LIQUID CRYSTAL

DISPLAY

WARM TIME LIGHT

MODE COOL JETS BLOWER

I0IF

HEAT

STANDARD

FILTER 1

Temperature Controls: When

either of these buttons is pressed

once, the display will show the

temperature that has been set, in

addition to the words SET HEAT. Each time either of

these buttons is pressed again, the set temperature will

increase or decrease in increments of 1°F depending on

which button is pressed. After 3 seconds, the display will

automatically show the current spa water temperature.

Jets Control: Press this button once to

activate a jet pump on one side of the spa;

press it twice for both pumps to operate

simultaneously for maximum effect. Press it

a third time to turn off the jet pumps. This button does not

affect the filter pump operation which is an independent

function.

When the jet action mode is started with this button,

it will automatically stop after 30 minutes of operation.

Blower: Starts or stops the blower for

aeration in the spa. Blower operates in

all functions. The blower will also automati-

cally stop after 30 minutes of operation.

I0IF

HEAT

STANDARD

FILTER 1

Light: Press the button once to activate the

highest setting, again for the medium set-

ting and again for the lowest setting. A

fourth press of the button will turn the light

OFF. The lights automatically turn OFF

after 4 hours of operation.

Time: Press to display time of day, press

again to display temperature. Current spa

temperature display will automatically resume

after five seconds.

Program Function: Initiates time setting,

and panel lock routines.

Mode Function: Switches spa operation to

either the economy or standard mode. In the

economy mode, the spa will heat but only

when the water temperature is 20°F below the setpoint.

In the standard mode, the spa will heat as needed to

maintain the set temperature.

Liquid Crystal Display

Continually shows operating

status of the spa, as well as

the various monitoring func-

tions and programming infor-

mation.

OPERATION

Control Panel Operation

Initial Start-Up

The spa will automatically begin to operate when elec-

trical power is applied. There is no ON/OFF switch for

the spa system. At power up, jet pump will operate for

1 minute to clear any air trapped in the plumbing.

The control system is designed so that by simply con-

necting the spa to its properly grounded power source

and pressing the mode button, the spa will function

properly and safely at 100°F. In this mode, all control

panel buttons are completely functional. To use the full

capabilities, it is important to set the time of day.

Changing Heating Cycles

If you wish to leave the heater OFF during the day, the

following procedure can be used to change the auto-

matic heater operation.

Press . Time of day will be shown. Then press

. SET TIME message will be shown. Then

press . SET START FILTER 1 message will

be shown. At this point, each time the program button is

pressed, the filter start time, the heater enable status,

and the filter stop time will be indicated on the display.

When the filter start or filter stop times are displayed,

press or to reset the times.

When the SET HEAT message is displayed, press

or to set the center display to ON or

In the ON position, the spa will warm to the set tempera-

ture. In the OFF position, the heater, in the economy

mode, will not be activated.

Panel Lock

The panel lock is provided to prevent tampering with the

control panel. When the panel lock is engaged, all the

automatic spa functions will operate normally.

Press these buttons within 3 seconds to activate the

lock. When locked, the display will show the spa

temperature along with the lock symbol. All the panel

buttons are now deactivated except the program button,

which is used to initiate the unlock sequence.

Press . The center display will read

LOC

Then . The center display will read 0 .

Then . The center display will read

Setting the Time of Day:

Press then

then or .

After either button is pressed once, hours will advance

or decrease automatically in one-minute increments.

Press either or again to stop the

display's time-setting cycle.

Filter System Operation

The spa is continuously filtered for 24 hours a day. The

blower will activate for 30 seconds periodically to clean

out the air channel and the jet pumps will operate for

5-15 minutes periodically to circulate the water and skim

the water suface. The ozone generator also operates

continuously. 24 hour circulation may be interuppted if

spa water temperature is above 100° and 2° above set

temperature untill water temperature returns to set tem-

perature or below 100°. During this over temperature

condition, a pump will run for 15 minutes every three

hours to filter and skim the spa water.

Note: The ozone generator will be disabled for 1

hour whenever the jet pump, blower, or light button

is pressed.

OPERATION

Message Meaning

Temperature Set Back: If the spa water is

more than 20°F cooler than the temperature

set point, the filter pump and heater will

automatically activate. This is a normal spa

function; no corrective action is necessary.

Freeze Protection: If a freeze condition is

detected, the pumps are automatically acti-

vated. This is also a normal spa function; no

corrective action is necessary.

Open Sensor: Spa is deactivated. The high

limit temperature sensor is nonfunctional.

This must be repaired by a dealer or service

organization.

Open Sensor: Spa is deactivated. The

water sensor is nonfunctional. This also

must be repaired by a dealer or service

organization.

Temperature Lock

The temperature lock is provided to prevent unautho-

rized temperature adjustment of your spa. While setting

your spa water temperature, and after you have pressed

or , follow the instructions below to

lock the set temperature. When the temperature lock is

engaged, all automatic spa functions will operate nor-

mally.

These buttons must be pressed within 3 seconds to

activate the lock. When locked, the display will show the

spa temperature, the lock symbol, and the words SET

HEAT. When the spa is in the temperature locked mode,

the temperature buttons are deactivated. When pressed,

the set temperature will appear with a double arrow next

to it.

Display Messages

These are some of the messages you will see on the

center display.

Message Meaning

Battery Backup: Power has been cut OFF to

the spa. It is using its 15 minute recharge-

able battery backup to preserve its settings.

The control panel will be disabled until power

returns to the unit.

Overheat Protection: Spa is deactivated. If

a malfunction occurs and the spa water

reaches 112°F, the system will completely

shut down.

` DANGER: DO NOT ENTER THE WATER.

Turn off all power to the spa and contact

your dealer or service organization. Press

any panel button to reset.

Flow Switch (Constantly displayed): A flow

switch has malfunctioned. Contact your

dealer or service organization.

Flow Switch (Flashing): 1) The filter may be

plugged. Remove the filter and clean. 2)

The amount of water may be inadequate. Be

sure the spa is properly filled. 3) A flow

switch has malfunctioned. The spa will

operate, but the heater will not activate.

Contact your dealer or service organization.

COOL

FLO

Press . The display will read

LOC F

Then . The display will read O .

Then . The display will read

SET HEAT .

Unlocking the Panel

To unlock the panel, these buttons must be pressed in

the correct sequence and within 2 seconds. When the

last button is touched, the lock symbol will disappear. All

buttons are now active.

Press then then .

ICE

SH I

SH3

OPERATION

Remote Controller (Pinnacle, Quantum and Triton)

OPERATION

The remote controller works in conjunction with the built in controller. To use the remote controller, point the front of

the remote toward the sensor on the spa wall (locations shown below).

LIGHT

BUTTON

BLOWER BUTTON

JETS BUTTON

POINT

TOWARD

SENSOR

Blower: Starts or stops the blower for

aeration in the spa (blower takes a few

seconds to activate). When both jet

pumps are operating, the blower

is disabled.

The blower will also automatically stop after 30

minutes of operation.

Light: Press the button once to activate the

highest setting, again for the medium set-

ting and again for the lowest setting. A

fourth press of the button will turn the light

OFF.

The lights automatically turn OFF after 4 hours of

operation.

The remote batteries have an anticipated life of 3 years,

depending on usage.

If batteries need to be replaced, please call (714) 438-

3280 for return authorization.

Return unit to: Balboa Instruments, Inc.

3598 Cadillac Ave.

Costa Mesa, CA 92626

Jets Control: Press this button once to

activate a jet pum on one side of the spa;

press it twice for both pumps to operate

simultaneously for maximum effect. Press it a third time

to turn off the jet pumps. This button does not affect the

filter pump operation which is an independent function.

When the jet action mode is started, it will automati-

cally stop after 30 minutes of operation.

OPERATION

LOCATION OF SENSOR

TRITON

LOCATION OF SENSOR MANUAL

CONTROLLER

QUANTUM

LOCATION OF SENSOR

MANUAL

CONTROLLER

PINNACLE

Normal Operation/WhirlpoolSystem

You can enjoy the spa with or without activating the whirlpool. Either way, bathing in your spa can be pleasurable,

as well as therapeutic. After a busy, stressful day, you can look forward to soaking in your spa in still water with no

turbulence—only the gentle warmth of the soothing and relaxing water.

For a more invigorating spa experience, you can take advantage of the built-in whirlpool system. To do this, press

the JETS button for one bank or both banks of JETS. Sit or recline in the spa so you are comfortable. Since all the

jets are directionally adjustable, you can direct a jet toward an area where muscles feels tense or stiff. The warmth

of the water and the stimulating water flow from the jets will pleasantly increase circulation.

For the total whirlpool effect and all over feeling of well being, you can adjust all jets so they point in a clockwise

or counterclockwise direction to circulate the air and water mixture in a circular motion all about the spa.

Silent Air Induction

The intensity of the whirlpool action is determined by how much air is inducted into the water. You control this by

adjusting the air induction control knobs located on spa rim. For maximum air induction, rotate each control knob fully

counter clockwise to the largest circle. For fewer air bubbles, decrease the amount of air induction by rotating the

control knobs clockwise. When the knobs are turned to the smallest circles, only water is being circulated. (Refer to

illustration below.)

AIR INDUCTION CONTROLS

Water Rainbow

™

Activate the waterfall feature by rotating downward

the flow control lever located on the left side of the spout.

Use this lever to adjust the amount of water flowing

through the Water Rainbow spout. Turning OFF the flow

at the fully adjustable jets will dramatically increase flow

through the Water Rainbow and other jets.

CAUTION: The water circulating through the Water

Rainbow spout is not fresh water and therefore is

NOT suitable for drinking.

Air Blower

The spa features a built-in air blower and air jets in

the seats of the spa to add to your enjoyment.

The blower sends air to air injectors located in the

spa's seats and as the pressurized air is released, tiny

bubbles are formed. These bubbles travel upward

through the water and expand until they reach the

surface and burst. The exciting visual effect of the

bursting bubbles contributes to the overall hydromas-

sage experience.

WATER RAINBOW

DIRECTIONALLY ADJUSTABLE

WHIRLPOOL JETS

FULLY ADJUSTABLE

WHIRLPOOL JETS

OPERATION

INCREASE AIR FLOW

(COUNTERCLOCKWISE)

DECREASE AIR FLOW

(CLOCKWISE)

Stereo/CD (Pinnacle and Trtion only)

Access to the stereo/CD unit is available by pushing on the magnetic touch latch at the bottom of the safety door.

The door is installed to limit user access to the stereo/CD while occupying the spa. The door is a safety feature to limit

potential shock. Do not remove the door or attempt to defeat its purpose.

Detailed stereo/CD information is provided in the stereo manufacturer's manual that is packed with the spa

installation instructions.

NOTE: the quality of AM reception will vary by locality. Jacuzzi Whirlpool Bath is not responsible for the

quality of AM reception.

(PUSH DOOR

CLOSED TO LATCH)

PUSH HERE

OPEN OUTER DOOR OPEN INNER DOOR

STEREO AND CD ACCESS

Spinning Neck Jets (Pinnacle only)

A separate knob located on the spa rim controls this

function. For spinning neck jets, rotate to increases the

flow and rotate in the opposite direction to decrease the

flow.

OPERATION

CONTROL KNOB FOR

SPINNING NECK JETS

DIVERTER

VALVE

CONTROLLER

Diverter Valves (Triton only)

Two diverter valves are located as shown in illustra-

tion. These valves divert water between jet systems.

Water Quality and Water Chemistry

Maintaining water quality and water chemistry in your spa is extremely important and should be a regular part of

your spa maintenance program, as a neglected spa can be a breeding place for dangerous bacteria.

The water quality of your spa is maintained by a combination of filtration and chemistry. The spa’s integral filter

system helps maintain the water cleanliness and clarity by trapping most solid materials such as hair, and other debris

resulting from normal use. However, the most important part of maintaining water chemistry is keeping the proper level

of disinfectant in the water at all times. This is accomplished by adding chlorine to the water, which will control particles

too small to be trapped by the filter, such as bacteria and algae, and will oxidize any organic materials. Follow

instructions provided here and with water quality products for the health and safety of spa users, as well as to make

your spa bathing as enjoyable as possible.

Your Platinum Series spa is factory equipped with an ozone generator which operates automatically during the

system filter operation. Ozone is fed into the spa footwell where it mixes with the water. Ozone is used in conjunction

with chlorine to assist in disinfecting and clarifying the water. Use of the ozone generator will generally reduce the

requirement for, and the cost of water quality maintenance chemicals.

Your Pinnacle and Quantum spas also are furnished with a spa water treatment cartridge (see Equipment Setup)

to further enhance water quality and aid in reducing the quantity of chlorine required to disinfect the water. The spa

water treatment cartridge (K521000) should be replaced after four months of filter pump operation. These are available

through your Jacuzzi Whirlpool Bath dealer. Do not use products containing bromine, sodium bromide or

biguanides if the spa water treatment cartridge is used.

Filtration

The filtration system of your spa will keep your water

clear and clean if used properly. The filter cartridge

elements will trap most solid materials and debris in the

water. However, the presence of materials such as body

oils or other particles which are too small to be captured

in the filters may bring about various undesirable water

quality conditions. These conditions can be corrected

with the use of spa treatment chemicals which are

available from your Jacuzzi Whirlpool Bath dealer. Such

conditions include the following:

Foaming: A defoamer is available to minimize foaming

of the water. This condition is usually caused by the

addition of soaps or oils, or other fatty substances to the

spa water. The interaction of these with hot water,

especially at high pH (more alkaline), will cause the

water to foam. (Refer to Water Quality Definitions.)

Oil Film or Cloudy Water: Add clarifier to congeal oil

film on the water surface into globules sufficiently large

to be trapped by the system’s filter. Cloudiness is

caused by particles that are too small to be trapped in the

filter, and is also due to the presence of human body oils,

lotions, and cosmetics. During normal use, these mate-

rials can accumulate on the filter element and clog its

pores. The addition of clarifier will make the water

clearer, but clogged filters must be cleaned as pre-

scribed under the section entitled Filter Maintenance in

this manual.

Hard Water: Add a demineralizer to break down or

deionize mineral particles present in the spa water.

Follow the Filter Maintenance procedure described

in this manual to ensure optimum performance of your

spa’s filtration system.

Water Chemistry

You can ensure better water chemistry by testing

your spa water every day and adjusting the chemical

balance frequently. Obtain a water quality test kit,

designed especially for spas, from your Jacuzzi Whirl-

pool Bath dealer. The test kit must be of the type which

allows you to test for the disinfectant (chlorine) level, pH,

and total alkalinity. Ensure that the chemicals used in

your spa are especially for spa use, and not for swim-

ming pools, as water quality maintenance of spas and of

swimming pools is very different.

Set up a daily program at first to check the disinfec-

tant level, pH, and total alkalinity of the water. Familiar-

ize yourself with the amount of chemicals to add and to

determine how often to make chemical adjustments

during normal use. Remember that the more heavily the

spa is used, the more often you should check the water

chemistry.

When adding any chemicals, always run the filter

system to ensure complete dilution with the water.

Do not add chemicals directly into the skimmer.

MAINTENANCE

Balancing pH

For good hygiene and equipment longevity, main-

tain the pH of your spa water according to the instruc-

tions provided. pH is the measure to determine if the spa

water is too acid (low pH, or too alkaline). The ideal

range for spa water is 7.4 to 7.6 pH. For excessive acidity

(below 7.2 pH) add soda ash or sodium bicarbonate to

the spa water. For excessive alkalinity (above 7.6 pH)

add dry acid to the spa water.

CAUTION: Refer to the spa chemical manufacturer’s

instructions for the initial amount of chemicals to

add for the gallonage of your spa. Low pH can cause

equipment damage, as acid water will dissolve met-

als, while high pH can cause scale or calcium depos-

its to build up in the system or on the shell. After

adding chemicals, run the filter system for at least 30

minutes before testing water quality again for accu-

rate readings.

Balancing Total Alkalinity

Total alkalinity is the measure of base materials in

the water. The recommended range for total alkalinity is

between 80 ppm and 150 ppm. If the chemistry of the

water is not within this range, you will have difficulty

adjusting your pH level, which will affect your adjust-

ments for the proper amount of free available chlorine.

If the alkalinity of your spa water is high, it is advisable

to drain the water from the spa and begin the balancing

process over again. Purge and sanitize your spa (ac-

cording to instructions in Equipment Set-Up section of

the Installation Instructions) and clean the spa surfaces

thoroughly before refilling with fresh water. Then rees-

tablish water chemistry. If the spa is used heavily,

change the water at least every month.

Water Chemistry (Continued)

Disinfecting

When filling the spa for the first time, follow the

purge/sanitizing instructions in the Equipment Set-Up

procedure of the Installation Instructions.

Add chlorine to the water on a regular basis to help

control the amount of bacteria, algae and organic mate-

rials. Such bacterial contaminants, if not controlled,

could cause skin rashes or other physical problems. To

disinfect the spa for normal use, first establish the

amount of chlorine to add and determine how often you

need to add it.

We recommend that you maintain a free chlorine

level of 2.0-5.0 ppm at all times except when you must

exceed that during the initial purge/sanitizing procedure

or during superchlorination (refer to Water Quality Defi-

nitions below). Superchlorinate your spa every two

weeks with heavy use. If using sodium dichlor, add one

heaping tablespoon for each 150 gallons of spa water.

Scrub the spa surfaces with this solution to remove any

oily deposits. This will ensure that any bacteria or algae

which are resistant to the normal disinfectant level are

killed. After adding the disinfectant, run the filter system

and allow the free chlorine level to return to the 2.0 to 5.0

ppm range before using the spa again.

Do not install a cover until the disinfectant level

is back to normal. High concentrations of chlorine

will damage metallic plated finishes if the cover is in

place.

WATER QUALITY DEFINITIONS

Calcium Hypochlorite: A granular chlorine product that is

inexpensive and effective but not recommended because it

often tends to form calcium deposits on heater parts and

plumbing fittings and leaves an unattractive film on the spa

at the water line.

Sodium Hypochlorite: A liquid chlorine product that is

inexpensive and effective but not recommended because

the liquid is readily spilled onto the spa or a surrounding

area, causing permanent damage.

Total Alkalinity: The measure of the amount of alkaline

materials (such as carbonates, bicarbonates and hydrox-

ides) in the water. High alkalinity inhibits the effectiveness

of chemicals to change the pH. If the alkalinity of your spa

water is high (above 150 ppm), it is advisable to drain the

water from the spa and begin the balancing process over

again. Low total alkalinity (below 60 ppm) could be corro-

sive and damage your spa system.

Superchlorination: (Also referred to as shock treatment.)

The addition of an above-normal level of disinfectant to kill

any bacteria or algae that might have become resistant to

normal levels of disinfectant.

pH: A chemical term used in expressing relative acidity or

alkalinity in numeric values with 7.0 usually regarded as

neutral, and for purposes of this manual, indicating pure

water. From 7 to 0 indicates increasing acidity, and 7 to 14

indicates alkalinity.

PPM: Parts per million.

Ozone: triatomic oxygen (O

), a gas found commonly in

nature, which, when dissolved in spa water helps to destroy

impurities and contaminants.

Free Chlorine: Chlorine that has not combined with other

chemicals and that is available to destroy bacteria in the spa

water.

Trichlor: A form of chlorine used in pool or spa water

treatment; usually supplied in tablet form. Not recom-

mended because of its higher acidic nature and slow

dissolving action. Prolonged contact with the spa shell may

bleach or permanently mark the shell.

Sodium dichlor: The type of chlorine that is recommended

for spa use, as it is available in fast dissolving granular form.

It is neither excessively acid nor alkaline in character and

does not readily dissipate in higher water temperatures.

MAINTENANCE

should be checked at least once a week for collected

debris, such as leaves, hair, etc., and cleaned as

necessary. It may not be necessary to remove the

suction cover to clean it, but if you need to, remove the

center screw with a Phillips screwdriver and clean the

cover by flushing with water from a hose.

CAUTION: Ensure replacement of the suction cover

immediately after cleaning. It is a safety device and

must be in place over the suction fitting to minimize

potential hazard of hair and body entrapment.

If heavy rains raise the spa water level, drain the spa

to its normal level.

A spa cover (available as an option), when in place

over the spa, will help reduce evaporation and control

the amount of debris entering the spa when the spa is not

occupied. In addition, its use will reduce energy con-

sumption.

Water Level/Drain

The water level in the spa must be maintained at its

normal level. Evaporation and splashing will cause the

water level to drop.

When concentrations of impurities from evapora-

tion, water quality chemicals, body oils, perfumes, dirty

feet, and winds, etc., accumulate in the spa and cannot

be filtered out, it is necessary to drain your spa and refill

it with fresh water. This should be done every 2 months

or more often depending on the amount of use.

To drain the spa, turn OFF circuit breakers at the

main electrical panel. Connect a garden hose to the

drain valve. Open valve and drain the spa.

After draining the spa, clean the spa shell, suction

cover, skimmer, and filter. Close the drain valve. Then

refill the spa with fresh water. Check the pH level and

maintain water quality.

The suction cover located in the foot well area

Skimmer Basket Maintenance

The basket located in the skimmer of the spa should

be checked at least once a week for collection of debris,

such as leaves, hair, etc., and cleaned as necessary. To

clean the basket, remove it from the skimmer by pulling

it out, then backflush it with water from a garden hose

and reinstall.

NORMAL WATER LEVEL

WATER LEVEL

MARKER

MAINTENANCE

SKIMMER BASKET

WEIR

DOOR

FILTER CARTRIDGE

ROPE LOOP

FRONT ACCESS SKIMMER/FILTER

Filter Maintenance

The filter cartridges should be checked periodically.

In normal use, check them at least once a month. Keep

them clean. An obstructed filter cartridge reduces water

quality and inhibits proper system performance.

Removable filter cartridges are located inside the

filter well. To remove them, lift the well cover, then pull

the filter cartridges upward and out of the well by the loop

at the top of the filters. Clean the filter by separating the

folds of the filter and spraying with fresh water from a

garden hose. Then reinstall the cartridges into the well

reversing the above procedure. See Equipment Setup.

If you are using the spa water treatment cartridge

(Pinnacle or Quantum), this is an ideal time for replace-

ment. The spa water treatment cartridge should be

replaced every 4 months of operation.

Oils will coat the filter, resulting in a reduced flow. To

remove such materials, soak the cartridge in a plastic

pail containing a commercial filter cleaning solution

(available from your Jacuzzi Whirlpool Bath dealer or

most pool supply stores). Follow the manufacturer’s

instructions for use. Another method is to soak the filter

cartridge in a plastic pail containing a mild solution of

trisodium phosphate (TSP) and water. An hour of

soaking time is usually required to break down oil

coatings from the cartridge. Use a stronger solution of

TSP and water to remove algae. Most hardware or paint

stores stock TSP. Use the same method of cleaning

when the cartridge becomes plugged with clay or veg-

etation. Replacement cartridges are available through

your Jacuzzi Whirlpool Bath dealer.

Cycle Valve Strainer (Pinnacle, Quantum and Triton Only)

If there is a decreased water flow from the six-jet wave seat, the cycle valve strainer should be cleaned. The spa

must be drained before accessing the strainer. To access the strainer, remove all the screws securing the skirt

indicated. Locate the knurled union and unscrew it. Separate the union from the cycle valve and remove the strainer.

Clean by flushing any debris. After cleaning, replace the strainer by reversing the above procedure. Refill the spa.

Before reinstalling the skirt, check for leaks with the jet pumps operating.

REMOVE THIS PANEL

TO ACCESS STRAINER

FRONT

CYCLE VALVE

UNSCREW THIS UNION

STRAINER

O-RING

REMOVE THIS PANEL

TO ACCESS STRAINER

FRONT

PINNACLE

QUANTUM

CYCLE VALVE STRAINER

MAINTENANCE

FRONT

REMOVE THIS PANEL

FOR CYCLE VALVE

STRAINER ACCESS

TRITON

MAINTENANCE

Pump/Motor Strainer

To cleanstrainer for the pump/motor, turn circuit

breaker off. For Laser and Santina remove access panel

shown in specifications. For Quantum remove same

panel as for cycle valve strainer. For Triton remove left

side panel. For Pinnacle remove right front panel. Close

the slice valves (one located on the suction side of pump

and the other on the side of strainer assembly. Remove

clean and reinstall strainer assembly. (On some models

the strainer may be on other side of pump from whatis

shown below.)Open slice valves, run pump and check

for leaks. Remove any water before reinstalling panel.

This procedure can be performed with the spa drained.

If drained check for leaks.

STRAINER

ASSEMBLY

STRAINER

ASSEMBLY

PUMP/MOTOR

UNION TO OPEN

TO CIRCULATING

PUMP

SPRING

CLAMP

Factory Installed Wood Skirt

Your spa is supplied with a factory-installed wood

skirt which completely surrounds the spa. The skirt can

be opened for service.

If it becomes necessary to remove one or more of

the skirt panels for service access, simply remove the

screws with which the section is secured.

To detach any of the panels, first remove all screws

from the panel being detached.

The panels can be reattached to the spa by revers-

ing the above procedure.

NOTE: When you remove the skirt, you will notice

the plastic covered insulating batts. These batts are

designed to be removed when service is required

and reinstalled when service has been completed.

Automatic Filtration/Maintenance

If you plan to be away, minimum water quality will be

maintained by running the filter system.

If you will be away for an extended period, however,

we recommend that you drain the spa (following the

procedure described under Winterizing on this page), as

long periods without maintenance of water quality could

be detrimental to the spa.

Another means of maintaining minimum water qual-

ity while away for less than two weeks is to follow the

procedure outlined for winterizing your spa in a warm

climate. (Refer to Winterizing.)

NOTE: We do not recommend using this procedure

if you are absent during the summer, when algae

buildup is most likely.

Always keep your spa covered when not in use to

reduce heat loss and evaporation and to prevent debris

from falling in.

Winterizing

In a climate where winter temperatures are below

freezing, follow this procedure when the spa will

NOT be used:

1. Turn OFF power to the unit at the main electric panel.

2. Drain the spa completely by attaching a garden hose

to the drain valve. Then remove the hose and leave

the drain valve open to drain the spa of any residual

water. After the spa has drained, turn circuit breaker

on and turn the blower on briefly. Note: Stand back

to avoid any spray. Turn circuit breaker off. This will

evacuate any residual water from the air injector

lines. Remove any remaining water in the seating

areas and footwell.

3. Open all pump/motor unions as shown. Remove

spring clamp, disconnect hose from barbed fitting

and drain. After draining, close the union hand tight

and reinstall circulating pump hose and clamp. Re-

move any residual water from the pan. When refilling

spa, check for leaks.

4. Remove, clean and store the filter cartridges, in a dry

location.

5. Keep water and debris out by covering with a spa

cover.

Before using the spa again, review the Operating

Instructions.

In a warm climate where there are occasional freez-

ing temperatures, your spa is automatically protected

against freezing. Whenever the water temperature falls

to 40°F, the pumps will activate to circulate water until

the temperature reaches 45°F.

To maintain water quality adjust temperature set-

point to the minimum setting (80°F).

LIGHT BULB REPLACEMENT

Cleaning Your Spa

Your spa shell consists of two layers of plastic

materials. Its smooth top surface of acrylic is tough and

durable and contains concentrated color. This is sup-

ported by a substantial thickness of fiberglass-rein-

forced polyester resin. A catalyst causes a chemical

reaction during manufacture that bonds these layers

permanently into a hard, strong material. With a mini-

mum amount of care and cleaning, your whirlpool spa

will look new for years.

To clean your spa, simply use a mild, nonabrasive

liquid detergent, isopropyl alcohol, or commercially pre-

pared spa cleaner. Do not use abrasive cleaners. You

can protect and restore the gloss to a dulled surface by

applying Meguiar’s #10 Mirror Glaze, which is a product

specifically designed for use on acrylic finishes. If

Meguiar’s is not available, an acrylic polish of equal

quality or automotive paste wax will do.

LIGHT BULB

(6 WATT ONLY)

NORMAL

LENS

COLORED

FILTER

LIGHT

BEZEL

SHELL

BULB

RECEPTACLE

LOCKING

NUT

Spa Light

Two filters , one blue and one red, are provided with

each spa light. To change the filter, simply snap the

colored filters in place on top of the normal lens. Two

replacement bulbs are also included. Put them in a safe

place for future use. When a bulb burns out, replace it

from the back of the light fitting on the rear surface of the

shell by pulling out the bulb receptacle.

Use a spa cleaner for residue buildup at the water

level of the spa surface. This may be applied to the

acrylic surface with a soft cloth and wiped clean. Use

sparingly in small amounts to avoid contaminating the

spa water. If the water line is heavily soiled, it may be

advisable to lower the water level 2-3 inches before

cleaning; then refill to normal level.

Covering Your Spa

An optional spa cover for your spa is available from

your Jacuzzi Whirlpool Bath dealer. Use of this cover will

help to reduce energy costs by minimizing heat loss and

evaporation. In addition, the attractive cover is an

effective means of preventing debris such as leaves and

dirt from entering your spa when not in use. Follow the

instructions for use and care provided with the spa

cover.

CAUTION: The spa cover is not designed to support

any weight. Therefore, as a safety precaution and

to preserve the life of your cover, you must not sit,

stand, or lie on it; nor should you place objects of

any kind on top of it.

NOTE: Jacuzzi Whirlpool Bath does not guarantee

or warrant this cover. Refer to spa cover

manufacturer's information provided with the cover.

Repairs to the Acrylic

Minor scratches which do not penetrate the color

finish (acrylic) can be removed with 600-grit wet/dry

sandpaper. Restore the glossy finish with Meguiar’s #10

Mirror Glaze or comparable automotive paste wax.

Major scratches or gouges which penetrate the

acrylic surface will require refinishing. Ask your Jacuzzi

Whirlpool Bath dealer for special instructions.

Headrest Pillows

Clean the pillows regularly with soap and water and

a clean cloth. Use a vinyl conditioner once a month to

maintain the water resistance and lustrous finish.

Pillows are held in place by snap-in fittings and can

easily be removed for cleaning.

For all units, remove the pillows if chlorine shock

treatment is used.

MAINTENANCE

A. Clean strainer/skimmer.

B. Clean or replace filter.

C. See Chemistry section.

D. See Maintenance section.

E. Use clarifier or drain and refill

spa.

F. Check filter motor connection

on the electrical cabinet.

A. Repair leak.

B. Use rigid spa cover; lower

thermostat setting.

A. Fill to water level indicator mark

on skimmer/filter frame.

B. Clean strainers or skimmer

baskets.

C. Clean or replace filter.

D. Open jet.

E. *

F. *

G.*

H. Call an electrician or your power

company.

A. Turn ON power at service panel.

B. Press jets button.

C. Check motor plug connections

on electrical cabinet.

D. Reset circuit breaker.

E. Reset GFCI.

F. *

A. Clogged or blocked suction

strainer or skimmer basket.

B. Filter clogged (dirty).

C. Poor water chemistry.

D. Improper maintenance.

E. High content of solids in water.

F. Filter motor plug not connected

to the electrical cabinet.

A. Leak in suction line, discharge

line, or connections.

B. Excessive evaporation and/or

splashing.

A. Low water level.

B. Clogged or blocked suction

strainer or skimmer basket.

C. Dirty filter.

D. Adjustable jet partially closed.

E. Suction or discharge line partially

plugged.

F. Pump running at subnormal

speed.

G.Worn or damaged pump seal.

H. Subnormal voltage.

A. Power turned OFF.

B. Pump OFF.

C. Motor(s) not connected.

D. House circuit breaker tripped; no

power to system.

E. GFCI tripped.

F. Faulty pump or motor.

REMEDY

PROBABLE CAUSE

PROBLEM

1. Water not clean.

2. Abnormal water usage.

3. Low water flow from jets.

4. No water flow from jets.

*NOTE: See also DISPLAY MESSAGES.

*NOTE: The skills and tools necessary for the safe repair of this spa require the services of qualified service

personnel. Contact your Jacuzzi Whirlpool Bath dealer.

TROUBLESHOOTING GUIDE

5. Noisy pump and motor.

6. Water leakage at pump shaft

(rotating connection between

pump and motor).

7. Motor will not start.

8. Motor stops.

9. Air blower does not operate.

A. Clean strainers

B. Locate and repair leaks.

C. Tighten fasteners.

D. Add water to normal level.

F. *

G.*

A. *

A. Turn ON power at service panel.

B. Reset circuit breaker.

C. Reset GFCI.

D. Call an electrician or your power

company.

E. *

F. *

G.*

H. *

A. Let cool for one hour. Motor

overload will reset; if problem

persists, see *Note.

B. Consult electrician to correct

wiring to unit.

A. Turn power ON at service panel.

B. Press blower button.

C. Reset circuit breaker.

D. Reset GFCI.

E. *

A. Remove and clean strainer, (See

page x.)

A. Clogged strainer(s).

B. Leakage of air into suction line.

C. Vibrating parts attached to motor

or support brackets.

D. Low water level.

E. Damaged or worn motor bear-

ings.

F. Impeller rubbing inside case.

G.Debris inside pump.

A. Worn or damaged pump seal.

A. Power OFF.

B. House circuit breaker tripped or

in OFF position.

C. GFCI tripped.

D. Subnormal voltage.

E. Improper or defective wiring.

F. Locked shaft or impeller.

G.Motor windings burned out.

H. Defective starting switch inside

motor.

A. Motor overload condition.

B. Inadequate supply wiring.

A. Power OFF.

B. Switch is OFF.

C. House circuit breaker tripped, no

power to system.

D. GFCI tripped.

E. Faulty motor.

A. Cycle valve strainer clogged.

REMEDY

PROBABLE CAUSE

PROBLEM

*NOTE: The skills and tools necessary for the safe repair of this spa require the services of qualified service

personnel. Contact your Jacuzzi Whirlpool Bath dealer.

TROUBLESHOOTING GUIDE

10. Low water flow from six-jet

wave seat. (Pinnacle and

Quantum only)

Alternate Use of Water Rainbow

as Fill Spout

You can use your Water Rainbow as a fill spout by permanently plumbing it to a fresh water supply if local codes

permit. Local plumbing codes may require the use of an anti-siphon valve for such a connection. Do not interconnect

water supply with recirculating system of the spa.

To make the connections necessary to use the Water Rainbow as a fill spout, follow this procedure:

• Turn OFF circuit breakers at the main electrical panel and drain the spa completely.

• Unscrew the spout from the 3/4" pipe.

• Cut the 3/4" piping as shown in the illustration below.

• Cap the piping by cementing a 3/4" PVC cap where cut has been made.

• Connect permanent plumbing line to the spout.

WATER RAINBOW SPOUT

SPA SHELL

SAVE FOR LATER

REINSTALLATION

(IF DESIRED)

CUT PIPE HERE

INSTALL AND CEMENT

3/4" PVC CAP HERE

TEE LOCATED ON

DISCHARGE

PIPING

SUGGESTED MODIFICATION

(REFER TO LOCAL CODES FOR

REQUIREMENTS)

1-1/2" to 2"

PRODUCT SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

USE INSTALLATION INSTRUCTIONS SUPPLIED WITH PRODUCT.

Printed in the U.S.A.

Jacuzzi Whirlpool Bath National Headquarters

P.O. Drawer J, Walnut Creek, CA 94596 (925) 938-7070

Service Support: Call (800) 288-4002

Jacuzzi Whirlpool Bath has obtained applicable code (standards) listings generally available on a national basis for products of this type.

It is the responsibility of the installer/owner to determine specific local code compliance prior to installation of this product. Jacuzzi Whirlpool

Bath makes no representation or warranty regarding, and will not be responsible for any code compliance.

Printed on Recycled Paper

Jacuzzi Whirlpool Bath Limited Warranty

Platinum Spa Products

Jacuzzi Whirlpool Bath

P.O. Drawer J

Walnut Creek, CA 94596-9885

WARRANTY COVERAGE

Jacuzzi Whirlpool Bath (the “Company”) offers the following express limited warranty to the original purchaser of any Jacuzzi Whirlpool Bath Spa Line Product (“unit”)

who purchases the product for personal or single family use (“user”). The Company will repair or replace, at its option, the unit or its equipment in accordance with the following

terms and conditions.

TEN YEAR LIMITED WARRANTY ON SPA SHELL

The Company warrants against water loss due to defects in the spa shell for ten years from the original date of purchase.

SEVEN YEAR LIMITED WARRANTY ON SHELL SURFACE

The Company warrants the interior surface of the spa shell against blistering, cracking, or delaminating for seven years from the original date of purchase.

FIVE YEAR LIMITED WARRANTY ON PLUMBING COMPONENTS

The Company warrants the factory-installed plumbing components—specifically, the jets, air injectors, glued fittings, plumbing pipes and hoses—against water loss due

to defects in workmanship and materials for a period of five years from the original date of purchase.

FIVE YEAR LIMITED WARRANTY ON EQUIPMENT & CONTROLS

The Company warrants the spa’s electrical equipment components—specifically, the pump(s), heater, air blower and control system—against malfunctions due to defects

in material and workmanship for five years from the original date of purchase.

WARRANTIES FOR OTHER COMPONENTS

The light lenses, fuses, headrests, cabinet finish and filter are warranted to be free of defects in workmanship and materials at the time of delivery. All other spa components,

including the wood cabinet, factory-installed ozone generator and stereo system including CD player, speakers, grills, etc are warranted against malfunction due to defects in

workmanship and materials for one year from the original date of purchase.

PERFORMANCE

To obtain service in the event of a defect covered by this Limited Warranty, notify your Jacuzzi Whirlpool Bath Dealer as soon as possible and use all reasonable means

to protect the spa from further damage. Upon proof of purchase, the Dealer or its designated service representative will correct the defect subject to the terms and conditions

contained in this Limited Warranty. There will be no charge for parts or labor to repair the defect, although you may be assessed reasonable repairman travel mileage charges.

If the Company determines that repair of the covered defect is not feasible, it reserves the right to instead provide a replacement spa equal in value to the original purchase price

of the defective spa. In such an event, reasonable costs for removal of the defective spa, shipping costs for the replacement spa and delivery and installation of the replacement

spa will be the responsibility of the spa owner.

COVERAGE LIMITATIONS

The ten year spa shell warranty does not cover water leakage in the plumbing fixtures, connections, water systems or equipment provided with the spa. The surface warranty

does not cover scratches and damage caused by normal use.

REPLACEMENT LIMITATIONS/PRO-RATA CHARGE

Units determined by the Company to be non-repairable will be replaced on a prorated basis with the same or similar unit. The User will be charged one percent of the current

retail cost for each full month of ownership from the original date of purchase through the date failure is determined to be non-repairable.

Ninety-Day

Parts Only

Limited Warranty

Accessory(ies)

Warranty

Registration Card

Ninety-Day

Parts Only

Limited Warranty

Accessory(ies)

WHIRLPOOL

BATH

R906000

1. How did you first hear about this Jacuzzi

product?

( ) Advertisement ( ) Article in Magazine/Newspaper

( ) Visited Dealer/Plumbing Supplier ( ) Yellow Pages

( ) Builder/Plumber/Remodeler ( ) Decorator/Architect

( ) Visited Retailer/Home Center Store

( ) Word of Mouth . . . Friend/Relative/Acquaintance

( ) Other . . . Please Describe __________________________________

2. Who first gave you specific information about this product (specifications,

prices, etc.)?

( ) Dealer/Plumbing Supplier ( ) Builder ( ) Remodeler

( ) Plumbing Contractor ( ) Retailer/Home Center Store

( ) Decorator/Architect ( ) Already Installed

3. What was the main reason for purchase?

( ) Styling ( ) Warranty Service ( ) Product Features

( ) Brand Name ( ) Price ( ) Hydrotherapy

( ) Home Resale _____________________________________________

( ) Other ___________________________________________________

4. Who finally decided which product you would buy?

( ) Self ( ) Spouse ( ) Self and Spouse Together

( ) Other Family Member ( ) Designer/Architect

( ) Builder/Plumber/Remodeler ( ) Already Installed

5. Who installed? ( ) Already installed/New Home

( ) Contractor/Plumber when remodeling

( ) Self/Spouse when remodeling

( ) Other ___________________________________________________

6. What is the current market value of this property?

Please estimate $ _____________________________________________

7. What is the age of the head of the household? _________________ years

8. What other manufacturers did you consider?

( ) Cal Spas ( ) Sundance ( ) Catalina ( ) Master

( ) Hot Springs ( ) Dimension One ( ) Marque

( ) Other (Specify) ___________________________________________

9. How long did you shop before purchasing unit?

( ) 1 day ( ) 2 months-6 months

( ) 2-7 days ( ) 6 months-1year

( ) 1 week-2 weeks ( ) 1 year-2 years

( ) 2 weeks-4 weeks ( ) +2 years

( ) 1 month-2months

10. Approximately how long have you lived in this home? _________________

Please indicate, approximately, the total annual income of your household.

( ) Up to $24,999 ( ) $50,000 to $74,999

( ) $25,000 to $29,999 ( ) $75,000 to $99,999

( ) $30,000 to $39,999 ( ) $100,000 to $149,999

( ) $40,000 to $49,999 ( ) $150,000 and Above

11. Was your purchase process?

( ) Very easy ( ) Easy ( ) Difficult ( ) Very difficult

12. How technically aware were you of the patented Jacuzzi® jet system prior to

your purchase?

( ) Not aware ( ) Somewhat aware ( ) Very aware

This card must be filled out and returned to the address printed on the

other side within thirty (30) days from date of purchase in order for this

warranty to be come effective.

Purchaser's Name _____________________________________

Purchaser's Address ____________________________________

City __________ State _____ Zip _______

Date of Purchase ______________________________________

Model Name __________________________________________

Serial Number ________________________________________

Dealer's Name ________________________________________

Dealer's Address _______________________________________

OTHER IMPORTANT LIMITATIONS

THE COMPANY AND ITS REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, COST OR OTHER DAMAGE, WHETHER INCIDENTAL

OR CONSEQUENTIAL, ARISING OUT OF ANY DEFECT COVERED BY THIS LIMITED WARRANTY, INCLUDING, WITHOUT LIMITATION, LOSS OF USE OF

THE SPA AND COST FOR REMOVAL OF DEFECTIVE PRODUCT. EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE,

THE LIABILITY OF THE COMPANY UNDER THIS LIMITED WARRANTY, IF ANY, SHALL NOT EXCEED THE ORIGINAL AMOUNT PAID FOR THE DEFECTIVE

PRODUCT. COVERAGE UNDER THIS LIMITED WARRANTY SHALL COMMENCE AS OF THE ORIGINAL DATE OF PURCHASE AND THE DURATION OF

SUCH COVERAGE SHALL NOT EXTEND FOR ANY REASON WHATSOEVER BEYOND THE STATED TIME PERIODS. THESE DISCLAIMERS SHALL BE

EQUALLY APPLICABLE TO ANY SERVICE PROVIDED BY THE COMPANY OR ITS DESIGNATED REPRESENTATIVES.

This warranty does not cover defects, damage or failure caused by: common carrier, installer, user, or other person, or resulting from, without limitation, any of the following:

connections supplied by the installer of the equipment; improper voltage supply or unauthorized electrical modification; incorrect operation, or lack of proper routine

maintenance; operation of the unit without specified minimum amount of water or at inappropriate water temperature; failure to maintain proper water chemistry and chemical

balance; improper storage of chemicals; failure to properly winterize against freezing; use of abrasive or improper cleaners. This warranty does not cover damage to, respecting,

or resulting from: discoloration, warpage or deterioration of wood skirts due to water displacement or environmental exposure; failure of spa covers; failure of remote control;

optional spa equipment not manufactured by the Company, supplied by Dealer, installer or the Company; unit’s prior usage as an operational display; or defects that should have

been discovered before installation.

RESPONSIBILITIES OF OTHERS

The Company shall not be liable for failure or damage that could have been discovered, repaired, or avoided by proper inspection and testing prior to installation. Damage

occurring in transit is responsibility of the carrier. Damage occurring during installation is the responsibility of the installer. Failure of optional equipment is the sole responsibility

of the equipment manufacturer. Dealer is responsible for knowing local code requirements and notifying installing contractor and/or user of these requirements at time of

purchase. The Company is not responsible for costs to modify any product to obtain any code approval, such as city, county, or state building codes. The Company is not

responsible for any statements or representations made in any form that go beyond, are broader than, or are inconsistent with any authorized literature or specifications furnished

by the Company. Warranty coverage is in United States only. This warranty does not cover spa units in commercial or medical use.

EXCLUSIONS

This Limited Warranty is void if the Company or its designated representative determines that the spa has been subjected to alteration, neglect, misuse or abuse; if any

repairs have been attempted by anyone other than the Company or its designated representative; or if the failure is caused by accident, acts of God or other causes beyond the

control of the Company. Neglect, misuse and abuse include any installation, operation or maintenance of the spa other than in accordance with the instructions contained in

the Owner’s Manual provided with the spa. The spa owner accepts liability for repair work performed by anyone other than a designated Company representative. This Limited

Warranty does not provide coverage for the insulating cover, any item attached to, or installed on, the spa after the date of manufacture, or for gaining access to any component

for repair or replacement.

DISCLAIMERS

THIS LIMITED WARRANTY TAKES THE PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, IN FACT OR AT LAW, INCLUDING IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH ARE SPECIFICALLY DISCLAIMED TO THE FULL EXTENT

OF THE LAW. ALL WARRANTY SERVICE MUST BE PERFORMED BY THE DEALER OR ITS DESIGNATED REPRESENTATIVE. NO AGENT, DEALER,

SERVICE COMPANY OR OTHER PARTY IS AUTHORIZED TO CHANGE, MODIFY OR EXTEND THE TERMS OF THIS LIMITED WARRANTY IN ANY MANNER

WHATSOEVER.

THE COMPANY’S WARRANTY OBLIGATION SHALL BE DISCHARGED UPON TENDER OF REPLACEMENT OR REPAIR. THE CUSTOMER’S REFUSAL

TO ACCEPT THE TENDER TERMINATES THE COMPANY’S WARRANTY OBLIGATION.

LEGAL RIGHTS

This Limited Warranty gives you specific legal rights. You may also have other rights which vary from state to state. Some states do not allow limitations on implied

warranties, so these limitations may not apply to you.

If you are unable to contact a Jacuzzi Whirlpool Bath Dealer, call or write:

Jacuzzi Whirlpool Bath

Warranty Service Department

P.O. Drawer J

Walnut Creek, California 94596

Call: (925) 938-7411

Jacuzzi