Updated July 2023 1
Mass General Brigham Background Check Requirements for Vendors/Suppliers
Mass General Brigham requires vendors (‘Business”) to perform certain background checks, identified
below, for their employees or staff (“Business Employees”) who will meet any of the following criteria:
Have access to Protected Health Information (PHI) of patients
Work on site at a Mass General Brigham location for more than three weeks (individuals on-
site for less time are required to be accompanied by a Mass General Brigham employee at all
times)
Will be serving in a temporary staffing capacity
Business shall complete such Background Checks before a Business Employee has access to PHI or
comes to Customer site. Business shall notify their employees that these background checks will be
performed by Business and Business must maintain documentation that background checks were
successfully completed. Customer has the right, with reasonable notice, to audit the Business for
compliance with these requirements including, but not limited to, requesting documentation of the
organization’s background check processes and requesting specific attestation about the compliance
related to Business Employees working on behalf of Customer. Customer will not request to see actual
background check results, except as described below.
Business Employees whose Criminal Background Screen, National Sex Offender Check, Exclusion
Check , or state checks (if applicable) return a result other than “no record” are not permitted to work on
behalf of Customer in a role that requires PHI or onsite access without prior approval, in writing, from
Customer’s Police & Security or Compliance Departments. Customer must be notified via
secure/encrypted email, consistent with Customer’s instructions as provided in the attached
Background Check Requirements and await a written response. Alternatively, Business may choose not
to assign an individual to Customer and then need not provide Customer any information. In addition, for
any temporary staffing agency who is unable to verify VIII. and IX., on the attached Background Check
Requirements, the employee may not be placed at any Mass General Brigham location.
If, at any time, Customer determines, in good faith, that: (a) based on the result(s) of any of the
components of a Background Check or (b) any other relevant information that comes to the attention of
Customer, it would be inappropriate for a Business Employee to perform any of the Services hereunder,
Customer may require Business to terminate immediately such Business Employee’s assignment for
Customer and replace such Business Employee with a Business Employee acceptable to Customer. If
Business is unable or unwilling to remove and replace such Business Employee, Customer may (i)
immediately terminate the specific Statement of Work (“SOW”) under which such Business Employee has
been engaged; or (ii) immediately terminate the underlying Agreement. If at any time Business determines
for any reason that such Business Employee should not provide Services to Customer, Business shall
immediately notify Customer, terminate such Business Employee’s assignment for Customer, and replace
such Business Employee with another Business Employee acceptable to Customer. In any event,
Customer will not be responsible for expenses incurred by Business in connection with any such
termination or replacement described in this paragraph.
Customer’s affiliates, as applicable, may have additional requirements related to their specific
location/business policies. Business shall request that the applicable Customer affiliate inform Business
of any such additional requirements prior to beginning work.
Updated July 2023 2
Any/all communications containing personal information must be sent via Secure/ Encrypted
email.
Questions about these standards should be directed to Police & Security at: policecori@partners.org
Background Check Requirements
Business must perform the following background checks and maintain documentation for duration of Customer engagement.
Business should NOT submit documentation to Customer unless there is a finding other than “no result” for II-VII outlined below.
Findings for II-VII must be submitted for further consideration only via Secure/Encrypted email or Business may choose not to
have individual involved in Customer engagement.
I. Social Security Trace
Shows where an individual lived, worked and/or went to school for the past 7 years
II. Criminal Background Screen
Multi-state criminal background check by counties lived, worked and/or attended school for past 7 years. Any record(s) must be
III. National Sex Offender Check
Search the national sex offender registry (www.NSOPW.gov). Potential matches must be vetted with MGH/Security for a final
decision via secure/encrypted email to: policecori@partners.org
IV. Exclusion Check
Search OIG, GSA and MassHealth and NH Medicaid databases. Mass General Brigham Compliance, Audit & Business Integrity
must vet potential matches for a final decision. Send potential match details, subject’s DOB and last four digits of SSN in a
secure/encrypted email to: PHSComplianceExclus[email protected]rg
Government Websites:
MassHealth: https://www.mass.gov/service-details/learn-about-suspended-or-excluded-masshealth-providers
NH Medicaid: https://www.dhhs.nh.gov/documents/medicaid-provider-exclusion-and-sanction-list
OIG: https://exclusions.oig.hhs.gov/Default.aspx
GSA: https://sam.gov/content/exclusions
V. Massachusetts CORI (required for MA or RI based facilities)
Provides criminal history for the state of MA going back to age 17. This background check is conducted through the
Massachusetts CORI system (https://www.mass.gov/massachusetts-criminal-offender-record-information-cori). Any finding(s) to
be vetted with MGH/Security for a final decision via secure/encrypted email to: policecori@partners.org
VI. New Hampshire State Checks: (required for NH based facilities)
NH Criminal Background check (performed by the NH State Police): https://www.nhsp.dos.nh.gov/our-services/criminal-
records/criminal-history-record-requests
NH BEAS record check: https://www.dhhs.nh.gov/sites/g/files/ehbemt476/files/documents/2021-11/beas-consent.pdf
Any record(s) to be vetted with MGH/Security for a final decision via secure/encrypted email to: policecori@partners.org
Updated July 2023 3
VII. Maine State Checks: (required for ME based facilities)
Maine Background Check Center Check: https://backgroundcheck.maine.gov/DHHS/MBC/
Child Protective Services (CPS) check: https://apps1.web.maine.gov/cgi-bin/online/carbc/user/start
Adult Protective Services (APS) check: This is an email request to APScheck.dhh[email protected] & include: this is an APR record
check for: Name of individual, DOB, Current Home Address, Agency Name and Agency Rep & Title.
Any record(s) to be vetted with MGH/Security for a final decision via secure/encrypted email to: policecori@partners.org
ADDITIONAL REQUIREMENTS FOR TEMPORARY STAFFING AGENCIES ONLY
VIII. Education
Employer must verify highest level education achieved (HS/AS/BA/MA/advanced degree and/or certification if required for the
position). If not able to verify stated education, then the individual is not eligible to be placed at a Mass General Brigham site
IX. Professional Licenses/Certification
Employer must verify individual has a current professional license and/or certification, if required for the position
