Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
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Verizon Job Fit Test A– Preview
Prerequisite Skills and Abilities for Taking This Test
This test is computer administered under strict timed conditions. It may require the
following: Sitting for more than 30 minutes, performing physical actions involved in
reading information on a computer screen and using a computer mouse and/or
keyboard (e.g., moving arms, wrists, hands, fingers, neck and head), and seeing and
comprehending written material (e.g., numbers, words, graphics, phrases, directions
for completing the test) on a computer screen.
If you need any test accommodations consistent with the Americans with Disabilities
Act (ADA), please contact Verizon’s test accommodations group via e-mail at:
verizon.assessments@verizon.com prior to the administration of this test.
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
The purpose of this Test Preview is to provide candidates with an overview of what to expect during the testing process. This is important as it helps
candidates have an opportunity to do their best.
What is the Verizon Job Fit Test A?
The Verizon Job Fit Test A is an untimed web-based assessment which is used to assess candidates for service & sales and administrative & clerical
positions. While the test is untimed, most candidates complete the assessment within 15-20 minutes.
Why use the Verizon Job Fit Test A?
The Verizon Job Fit Test A allows Verizon to systematically evaluate each candidate based on the same set of requirements. This “common yardstick”
provides a fair and systematic way of evaluating all candidates for a given position.
The use of validated, job-related employment tests is one way Verizon ensures that all individuals are selected based on the requirements of the job
and not based on unrelated factors such as race, color, age, religion, gender, national origin, veteran status, or disability. All employees are selected
based on how well they meet the requirements of the job.
What is the test procedure?
The test is computer-administered and untimed. You will be asked to answer a series of statements using provided response options. Your
performance will be evaluated in terms of your ability to:
• Pay attention to detail
• Manage stressful situations
• Stay on task and meet performance expectations
• Demonstrate dependable behavior
• Have positive and friendly interactions with customers
• Identify customer needs and provide options
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Test Preview
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
No formal preparation is needed.
Doing your best on Verizon tests
1. Feeling Well - Candidates who are not feeling well before the test begins, or candidates who have a reason to
believe that they will not be able to do their best on the test, are responsible for notifying their Human Resources
Representative to reschedule a new test date. Once a test starts it must be scored, and the standard re-test period
must expire before the test can be retaken. (Retest interval: 6 months for the first score of “Not Qualified”, 12
months for the second).
2. Be Rested and Ready - Candidates should get a good night’s sleep before the test, which will help individuals stay
alert during the test.
3. Understand the Test Instructions – Read the instructions in full and make sure you understand them before
beginning the test.
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How to prepare for the Verizon Job Fit Test A
