PowerPoint Presentation

S/4HANA Sales

Will Sakaguchi

Solution Strategy

SAP

SAP Solution Strategy – Intelligent Enterprise & S/4HANA

Business

PROCESSES

BUSINESS NETWORK

Business

APPLICATIONS

Business

TECHNOLOGY

EXPERIENCE MANAGEMENT

INTELLIGENT SUITE

INDUSTRY CLOUD

Partner Solutions

SUSTAINABILITY MANAGEMENT

Business

COLLABORATION

BUSINESS TECHNOLOGY PLATFORM

design buy supply

people finance

make sell

maintain service cross

SAP S/4HANA

Extend Procurement,

travel, and contingent

workforce solutions

S/4HANA and LOB

Solution Suite

25 Industries and

SAP Industry Cloud

Evaluate and act on

customer, partner, and

employee sentiment

S/4HANA and LOB

Solution Suite

SAP S/4HANA will run your business different than before

Embedded analytics for

simulation, prediction &

insight-to-action

Machine learning for

automated processing &

decision support

On any device, use

role based cockpits

with digital assistant

Sales Order Fulfillment Issues

Capacity Plan Simulation

Monitor GR/IR Account Reconciliation

Overdue Materials - Stock in Transit

Slow or Non-Moving Materials

SAP Fiori

SAP Fiori Elements: https://sapui5.hana.ondemand.com/sdk/#/topic/645e27ae85d54c8cbc3f6722184a24a1

SAP Fiori Launchpad as

single point of entry

Start from an individual home page:

• Role-based spaces and pages

NEW 2020

• Customization via dedicated apps

NEW 2020

• First insights with KPI tiles

Domain-specific

information and actions

Investigate and drill-down from:

• Overview pages (graphical)

• Analytical list pages (hybrid)

• List report/worklist (list)

Enter details and

explore in depth

Carry out transactions:

• Combined in reimaged native SAP Fiori apps

• Based on insights from embedded analytics

• With the SAP Fiori visual theme

Role-based Delightful Coherent Simple Adaptive

SAP Fiori Launchpad Procurement Overview

Purchase Contract

Release Strategy SAP S/4HANA

1) New release naming convention:

Cloud: [ YYMM ] 2 Digit Year | 2 Digit Month

On premise: [ YYYY ] 4 Digit Year

2) Feature Package Schedule SAP S/4HANA 2020

3) SAP S/4HANA Maintenance Commitment 2040

…

1809

1909

2021 2022 20…

20021911 20112008

1908

Announcement on news.sap.com

Release and maintenance strategy

for SAP S/4HANA

2020

2040

SAP S/4HANA Demo Videos

Comparison

•

E2E Procurement

•

Inventory Management

•

Produce with Real-time MRP Insights

•

SAP S/4HANA Sales Order Fulfillment

•

Financial Analysis

Blog

Series

Blog

Series

Power of SAP S/4HANA 1909

•

Display Journal Entries in T-Account View / Blog

•

Resolve Sales Order Fulfillment Issues / Blog

•

Predictive Material and Resource Planning / Blog

•

Ensure Product Marketability / Blog

•

Integration with SAP C/4HANA Field Service

Management / Blog

•

Analyze Actual Maintenance Costs / Blog

•

Optimize Corporate Purchasing with Machine

Learning / Blog

Machine Learning

•

Intelligent ERP – Monitor Materials without

Purchase Contracts

•

Intelligent ERP - SAP S/4HANA Predict Arrival of

Stock in Transit

•

Intelligent ERP – SAP S/4HANA Invoice and Goods

Receipt Reconciliation

Blog

Series

SAP S/4HANA Reference Content

Fiori Apps Library

S/4HANA Roadmap Explorer

Best Practice Explorer

S/4HANA Sales

SAP

SAP S/4HANA Sales: Sales Force Support

Collects any potential

sales information at

the beginning phase

of sales pipeline.

Records recognized

sales possibilities

and tracks the

progress across the

sales cycle.

Plan, track and

organize sales

activities throughout

the entire customer

relationship life

cycle.

Delivers sales force a

holistic view of each

customer with

identified key contact

and account data.

Sales Lead

Management

Opportunity

Management

Activity

Management

Account and

Contact

Management

• Manage presales activities to maximize leads to order ratio

− Bring selected SAP CRM Sales capabilities into SAP S/4HANA

− Use unified master data (Business Partner, Products, Price), transactional

data objects (Sales Quotation, Sales Order) and harmonized UX

• Integrate with SAP S/4HANA sales processes

• Part of SAP S/4HANA, no add-on, no middleware required

• Included in SAP S/4HANA Enterprise Management license

• Best practices content (link)

90213278

Sales Order -Transaction History

SSAP S/4HANA Sales: Order and Contract Management

Sales Master

Data

Management

Sales Order

Management

and Processing

Claims,

Returns and

Refund

Management

Sales

Monitoring and

Analytics

Leverage simplified data models and central

Business Partner approach.

Create, modify, or display sales master data in a

harmonized user experience.

Control price master data definition and perform

price calculation.

Manage contract

types, such as, sales

contract, condition

contract for Settlement

Mgmt., scheduling

agreement, trading

contract for Global

Trade Management.

Use real-time and

predictive analytics to

effectively manage

sales contracts and

sales quotations.

Provides a 360 degree

view of sales order

execution. Maximize

low-touch order rate,

leveraging exception

based order

management.

Prevent overall

delivery delay with

embedded predictive

analysis. Streamline

sales processes with

workflow.

Cover manual and

automated billing and

invoicing scenarios.

Combine external

billing data with sales

documents into one

single invoice.

Manage business

volume-based sales

rebate with condition

contract settlement.

Reduce customer

service & support

cost by streamlining

return processes and

customer return

analysis.

Monitor and analyze

core sales business

processes, from

quotations and

contracts, to sales

orders, including their

fulfillment up to

invoices.

Sales KPIs integrated in

SAP Analytics

Cloud

Price

Management

Sales Rebates

& Incentive and

Commissions

Management

Quotation

Mgmt.

Sales Contract

& Quotation

Management

Sales &

Solution Billing

Customer Overview

Sales Order Fulfillment Issues

Preliminary Billing Document

S/4HANA Product Compliance

Product Marketability

and Chemical

Compliance

Dangerous Goods

Management

Manage material and ingredient information

and satisfy legal and customer requirements.

Collect compliance data from suppliers and

customers and publicize compliance

information.

Automatically track volumes of regulated

substances and assess and verify products

and materials for different compliance

requirements including required

registrations and tracked-versus-allowed

quantities.

Manage dangerous goods information

centrally for all products, regions and modes

of transport. Automate dangerous goods

classification and leverage included

dangerous goods regulatory content. Ensure

that all shipments are DG compliant through

integrated dangerous goods checks,

providing adequate packaging, accurate

transportation modes and routing. Automate

the creation and provisioning of dangerous

goods documents.

Manage substance and regulatory

information centrally, streamline component

and product classification, and automate

safety data sheet and label creation.

Use regulatory content to reduce effort and

ensure ongoing compliance.

Automate label printing and safety data

sheet shipping integrated in logistics

processes.

Safety Data Sheet and

Label Management

Compliance information for

products

Classify unpackaged

dangerous goods

S/4HANA Product Compliance – Data Model

• The new Product Compliance solution has a new data model for efficiently managing compliance requirements, business-related groupings, and their

assignment to packaged and unpackaged products.

• Regulatory Content is included in SAP S/4HANA Product Compliance – no additional license required.

Compliance

Requirement

Compliance

Requirement

regulation

Industry-/company

specific lists

other stakeholder

requirements

Compliance

Requirement

Compliance

Purpose B

Example: „Production of

hydrocarbons in the EU“

Compliance

Purpose A

Example: „Sale of

halogenated hydrocarbons

in LatAm“

Product

Example:

„Chloromethane

500g“

part of

regulation

Advanced Variant Configuration

• Advanced Variant Configuration – rearchitected, constant innovations

• New VC Engine making full use of HANA

capabilities (code pushdown)

• Improved performance and usability

• Single- and multi-level VC models

• Flexible constraint modelling

(operators, positive/negative)

• Enhanced Analytics based on CDS views

for holistic analytics scenarios => visualization

flexibility, e.g. via SAP Analytics Cloud

• Enhanced UI: Role-based overview page

for Product Modeler

• Trace view: how are object dependencies

processed in configuration engine

• Visibility of AVC data in purchasing and

production execution

• Easy conversion from the classic world: LO-VC

• Classic Variant Configuration LO-VC available as part of

SAP S/4HANA Enterprise Management

• Immediate re-use of existing models after system

conversion

• LO-VC improvements: new Fiori UIs, Embedded

Analytics for Classification & Configuration

• Migration tool for LO-VC models, single- and multi-level,

into the new Advanced Variant Configuration

• Integration of LO-VC into Order Engineering Workbench

-> intuitive user interface

Product Lifecycle

Management

Product Engineering

Visualization with

SAP Analytics Cloud

• Support for multilevel sales kit- / SET scenarios

for configured products

NEW 2020

• VC data in sales order SOAP services

NEW 2020

• Enhancements in modelling, simulation and search

NEW 2020

VC overview screen

VC modelling

environment

Extended Warehouse Management within SAP S/4HANA

Bulk Storage Area

Picking Area

Goods

Receipt

Zone

Clearing

Zone

Staging

Area

Staging

Area

Door 3

Door 1

Door 2

Door 4

Door 7

Door 8

Door 5

Door 6

Goods Receipt

Goods Issue

Scope Highlight

Pick by Voice/Light/MD

Automatic High-Rack

Storage Area

Cross Docking

Transportation Management with SAP S/4HANA

Supporting all levels of complexity

• Main Parts of the Transportation Network

• Freight Agreements

• Charge Management

• Separated Inbound / Outbound Freight

Order / Booking Management (Delivery

based)

• Basic Transportation Planning (POWLs

/ manual Freight Unit Selection)

• Transportation Execution without Event

Management

• Freight Settlement Management

• Basic Agency Billing

• Direct Tendering for Service Agents

(Subcontracting)

• Dangerous Goods Management

• TM Output Management

• TM Analytics

• Basic integration with embedded EWM

• Strategic Freight Management

• Service Order Management

• Combined Inbound / Stock Transfer /

Outbound Transportation Process

• Driver Management

• Advanced Charge Calculation

• Carrier / Service Billing

• Planning:

• Order and Delivery Based Planning

Process

• Transportation Cockpit

• Vehicle Scheduling Routing

Optimization

• Gantt Chart

• Planning on 2 monitors

• Transportation Proposal

• Automated Carrier Selection / Carrier

Ranking List

• Load Consolidation / Load Planning

(3D Visualization)

• Package Building

• Professional Tendering Management

• EWM Integration (via services)

• Integration with

• Event Management

• Global Trade Service

• Descartes

Leverage Decentral SAP S/4HANA TM for

• Transportation hub approach

• Independent operations, versioning, upgrades

Advanced Transportation

Management

Transportation Management

SAP S/4HANA

LoB Apps

additional license

Suite LoB

Solutions

additional installation

additional license

SAP S/4HANA

Enterprise

Management

Shipping Transparency and

Control

Optimize Transportation

Processes

Enhanced Transportation

Model through Hub approach

Transportation Management in SAP S/4HANA: 1 System, 1 Transport Flow

ERP

TM in SAP S/4HANA

With Transportation Management embedded in SAP S/4HANA, companies can avoid costly data replication, extensive customization &

interface maintenance, multiple UI support and additional hardware.

Customers wanting to leverage SAP TM in a hub scenario can alternatively also use the TM solution side-by-side.

Trigger Delivery / Movement

Charge Management

Freight Settlement

Transportation Request

Freight Unit

Transportation Operation

Less documents, less process steps , lower TCO

Purchase/ Sales/ Stock

Transfer Order

Freight Unit

Transport Operations

Charge Management

Freight Settlement

Carrier Invoice

Delivery / Movement

Purchase/ Sales/ Stock

Transfer Order

Delivery

Carrier Invoice

Core

Interface

SAP Direct Delivery: Last Mile Delivery

Provides planning and optimization capabilities for trucks, routes

and the building of packages:

• Considers service activities together with logistics tour planning

• Builds optimal route thanks to tour optimization engine

• Allows for fully flexible tour planning or fixed route planning

First Last Mile Delivery scenario supported:

• Delivery driver scenario in which a personal truck fleet is

used to deliver pre-ordered goods to stores, vending

machines, and other points of sale

• Supports combination resources, specific loading patterns

as well as vehicle/combination incompatibility for e.g. side-

versus backloading locations

Centralized

Planning & Optimization

Order Promising with SAP S/4HANA

Supporting all levels of complexity

• Mass enabled fast availability check

• Basic allocation check

• Manual material determination

• Semi-manual plant substitution

• Material-/plant-based backorder

processing for sales orders

• Simple transportation and shipment

scheduling

• Mass enabled fast availability check

• Backorder processing with intuitive

requirement classification

• Last minute confirmation changes via

Release for Delivery App

• Product allocation check for both sales

and capacity constraints

• Intelligent and automated selection of

best confirmation considering

alternative plants and substitutable

materials

• Review Availability Check Results for

Sales Orders

• Protect supply for key customers

during shortages

• Advanced transportation scheduling

(integration SAP TM)

• Supply creation-based confirmation

(integration with production)

Integrate with Global ATP (SAP SCM)

• Capable to promise and complex algorithms like location & product

substitutions, multi-level ATP

Advanced Available to

Promise

Available to Promise

SAP S/4HANA

LoB Apps

additional license

Suite LoB

Solutions

additional installation

additional license

SAP S/4HANA

Enterprise

Management

Order to Promise

Optimization

Basic Order to Promise

Complex ATP Requirements

This is the current state of planning and may be changed by SAP at any time without notice.

SAP S/4HANA Advanced Available To Promise Overview (1/2)

Product Availability Check (PAC) Back Order Processing (BOP) Product Allocations (PAL) ATP Analytics

Promise what and when you can deliver

accurately in real-time.

• Time phased mass enabled check

(parallelization)

• Supply consideration: current and future

supply elements

•

Demand consideration: sales orders (SO) &

stock transport orders (STO)

• Checks on plants, distribution centers, sub-

locations and batch level

• Supports Product Allocations (PAL) and

Alternative Based Confirmations (ABC)

• Review Availability Check Result App

• oData APIs for Product Availability

Order confirmation based on business

priorities and changes in the demand or

supply situation.

• BOP setup-

requirement segmentation and

classification Win, Gain, Redistribute, Fill

and Lose

• Easy to use ‘select option tool’ for

configuring BOP segments

• Customizable filter and sorter for BOP

segments

• Fiori based BOP Results Monitor

• Automated exception handling with BOP

fallback variants

• Supports Product Allocations (PAL),

Alternative-Based Confirmations(ABC) and

Supply Assignment Run

Prevent single customer from buying the

entire available quantity and other requests

not being satisfied.

Confirm orders against capacity constrains.

• Simple and flexible Product Allocation

setup and maintenance with time

dependent assignment to material / plant

• Hierarchical / sequential allocations

(Logical ‘OR’ for PAL constraints)

• Simultaneous multiple allocation checks

(Logical ‘AND’ between PAL constraints)

• Excel download and upload for mass

maintenance

• oDATA APIs for importing / exporting

allocation quantities from external systems

• Capacity based Product Allocations

• Easily maintain and extend the

characteristic catalogs for PAL

Analyze and monitor Product Allocation data

to understand the product allocation

situation.

After Supply Assignment Run, analyze the

Supply and Demand situation to take

necessary actions.

In the Product Allocations Overview App.

• Drill down and analyze the product

allocation situation for product allocation

objects, characteristic value combinations

in different periods.

• Drill down into order items and identify all

consumed product allocation quantities

and the order in which the quantities have

been consumed

Online Order Promising • Mass Order Processing • Manage Business Priorities • Manage Shortages • Supply Assignment • Fast Re-plan

Product Allocation Overview

Monitor BOP Run

Review Availability Check Result

SAP S/4HANA Advanced Available To Promise Overview (2/2)

Alternative-Based Confirmation

(ABC)

Supply Assignment Run Supply Protection

Interactive ATP

Release For

Delivery

Check for all possible alternatives to confirm a

requirement when, for example, the

availability of the requested material-plant

combination is insufficient to confirm the

original requirement.

• Trigger during sales order creation and/or

Backorder Processing (BOP)

• Dynamic selection of alternative : Best fit

vs First fit

• Supports Product Allocations (PAL)

• Multiple alternative determination rules

(Max-Earlier Confirmation, Full

Confirmation, On-Time Confirmation)

• Supports partial plant substitution

• ABC is only available for Sales Orders

Ensure an optimal assignment of supply to

the open requirements and distribute

available supply to the respective sales

orders, or stock transport orders.

• Perform Supply Assignment Run for

relevant materials in Backorder Processing

(BOP).

• Flexibility to consider future supplies

within a specified horizon, rules to sort

supplies, and option to retain or delete

previous assignments.

• Insight to Action tool to evaluate the

assignment situation and to enable the

user to take manual actions like

create/change existing assignments,

create outbound deliveries

• In Supply Assignment Overview Apps do

flexible and detailed analysis of supply and

demand situation for different dimensions

and KPIs, in both graphical and tabular

formats

Helps companies to provide minimum

guarantee to priority customers in supply

shortage situation.

Protect quantities of a material of a specific

plant against other demands.

Supports both horizontal and vertical

protection.

• Support horizontal and vertical protection

• Time period enabled

Intuitive and informative fast re-planning.

Impact analysis while confirming changes.

• Visualize constraints imposed by delivery

groups

• Visualize the time zone of the delivering

plant

• Fiori based interactive changes to sales

order confirms amounts before releasing

the orders to delivery

• Impact simulation of current ATP situation

• Direct navigation to Sales Order

Online Order Promising • Mass Order Processing • Manage Business Priorities • Manage Shortages • Supply Assignment • Fast Re-plan

Maintain Protection Quantities Release for Delivery

BOP Run Result with ABC

Exception-based Sales Order Handling

Sales Order Fulfillment Cockpit

Sales Order Fulfillment – Analyze and Resolve Issues App

• Optimizes order resolution with a central entry point

for analyzing and resolving sales order fulfillment

impediments

• Connects to Track Sales Order Details App for a deep

dive into the individual sales order

• Issues included:

− incomplete data (in sales orders, in delivery)

− blocks (delivery block, credit block, shipping block, billing block)

− delivery issue in sales order

− unconfirmed quantities in sales order

− shipping issue in delivery

− invoicing issue

− supply issue (purchasing issue, manufacturing issue)

− product compliance issue (product marketability status,

dangerous goods status, safety data sheet status)

− trade compliance issue

NEW 2020

Recommendation: use Sales Order Fulfillment - Analyze

and Resolve Issues app, replacing Sales Order Fulfillment

app and it’s tiles

The power of SAP S/4HANA #2

Sales Order Fulfillment –

Analyze and Resolve Issues

Predicted Delivery Delay

Predicted Delivery Delay Fiori App

• Leverages embedded SAP S/4HANA predictive capabilities,

analyzing historical data, and forecasting business results

• Allows Sales Managers & Internal Sales Representatives to

proactively monitor how likely a sales order item is to be

delayed with two KPIs:

− predicted delay for creation of outbound delivery

− predicted delay for creation of goods issue

and take appropriate actions to ensure delivery as promised

Order Entry

Outbound

delivery

Order Clarification

• Incompletions

• Credit block

• Delivery block

• Payment block

• Unconfirmed quantity

Pre-delivery

activities

• Purchasing

• Manufacturing

• Ship from stock

Warehousing

Predicted Delivery Delay

Goods Issue

Condition Contract Settlement by Settlement Management

SAP S/4HANA settlement management (SAP Note 2481672)

uses Central Contract Administration as the single point of entry for contract data and contract related conditions for

• full support of business volume related scenarios

• calendar based settlement

• accrual conditions can be defined independently from settlement conditions

• intuitive data entry of settlement information with full transparence of involved documents

Create condition

contract

Monitor

condition

contract

Create source

doc. /biz volume

Create

settlement

Monitor

settlement doc.

Customization

Spilt Criteria’s Header and Item Level | Condition and Scale Base

Business Volume Table | Transfer Rules for Document creation

Settlement Program

Business Volume Determination | Calculation via Pricing

Settlement Document creation

Sales Order | Purchase Orders | Deliveries | Invoices | Goods Movements

Settlement Management Documents | External Systems | POS Data

Settlement Calendar

Business Volume

Selection Criteria

Detail Statement

Settlement Information

Document Collection

Output | FI/CO

Messaging

Condition

Contract

Settlement

Documents

Data Source

Solution Billing for Digital Business Models

Delivery

Preliminary

Biling

Request

External Billing

Request

Sales order

SAP digital

payment

add-on

SAP S/4HANA Sales billing capability enables an omnichannel approach, creating one single invoice

combining billable items from different channels (e.g. internal and external) and billing categories

(e.g. one-time billing, recurring billing, and usage-based billing).

SAP Cloud Platform

One single Invoice

Billing Document

SAP S/4HANA Sales Integration with Ariba Business Network

SAP

Ariba

Network

(Supplier)

SAP

Ariba

Network

(Buyer)

SAP S/4HANA

Buyer

42K (Automation of Source-to-Pay with Ariba Network)

4A1 (Automation of Order-to-Invoice with Ariba Network)

NEW 2020

SAP S/4HANA

Supplier

Purchase Order

Inbound Delivery

Invoice

Payment Run

Quotation

Sales Order

Outbound

Delivery

Customer

Invoice

Request for Quotation

Quotation

PO Create, PO Change

& PO Cancel

Order Confirmation

Advanced Ship Notice

Invoice

Remittance Advice

Auto.SO Create, SO

Change & SO Cancel

Order Confirmation

Advanced Ship Notice

Invoice

Cloud

Integration

Gateway

CIG

Cloud

Integration

Gateway

CIG

Solution Order Management and Billing and Revenue Management (SAP BRIM)

S4/HANA Cloud

External Quote/Order

Management System

Billing,Invoicing,

Accounting

API

Layer

Order&

Orchestratio

CPQ with

Bundle

Solution Order

Sales Order Item

Service Order Item

Service Contract Item

Project

Subscription Item

Sales Order

Sales Order Item

Service Order

Service Order Item

Service Contract

Service Contract Item

Invoice

Sales Order Item

Service Order Item

Service Contract Item

Project

Subscription Item

Controlling

Revenue

Recognition

CustomerQuoteorOrder API

SolutionOffering

Project (Prof. Serv.)

Subscribe/Consume

Subscription Item

CallidusCPQ

withBundle

Commerce

Sales& ServiceDelivery

affiliate company. All rights

S/4HANA Solution Order Management

Commerce

Business

Customers

Consumers

SAP

Commerce

Sales

SAP CPQ

SAP Subscription Billing

Subscription

Capture

Subscription

Management

Business

Model Design

Subscription

Monetization

Usage Data

• Roadmap 2102

SAP Entitlements

Management

Controlling

Revenue

Recognition

Delivery

Confirmation

BDR

Serv Contract

Sales Order

Service Order

BDR

Billing&

Invoicing

SAP S/4 HANA

Solution

Order

Solution Order

Specialist

SAP Enterprise

Contract and

Assembly

Sales Automation with SAP Sales Cloud

Quote

Sales Order

Delivery, Return

Invoice

Reporting, Margin

Digital Handshakes

Create new Contacts & Leads

Qualify Lead

Convert to Opportunity

Manage Opportunity

Update Pipeline

DIGITIAL CORE

SALES TEAMS

SAP Sales Cloud

Submit Quote or Order

Create Offer or

Close Deal

Pricing & Availability

Check Opportunity

Pricing Engine

Credit Check

Inventory

Review Products &

Customers

Review Pipeline

Customers

Products

Prices

Contacts

Review Products &

existing customers

Review Actual

Revenues & Margin

Dashboards,

Reporting & Analysis

• Native integration between SAP

Cloud for Customer and SAP

S/4HANA

• Provides a flexible option for

customers needing true hybrid

scenarios and incremental

updates

• Empower sales with a mobile

SFA cloud solution to manage

sales process together with

SAP Cloud for Customer.

• Provide sales with the

transparency of order to cash

management process (including

pricing, credit and inventory

data) with SAP S/4HANA

• Best practices integration

package is available

Update order status

Integration with SAP Commerce Cloud

Sales Order

Reporting, Margin

Search Product & Add to Cart

Pricing & Availability

Maintain Checkout Data

Place Order

Create Sales Order

DIGITIAL CORE

Business

Update order status

Close Deal

Review Customers &

Products

Review Prices & Discounts

Customers

Products

Prices

Inventory

Review Products &

existing customers

Review Actual

Revenues & Margin

Dashboards,

Reporting & Analysis

Delivery

Pick, Pack, Ship

Invoice

Replicate Sales Order

SAP Commerce Cloud

Digital Handshakes

• Native integration for SAP

Commerce Cloud and SAP

S/4HANA, leveraging powerful core

sales office functionality with sales

front end office

• Take full advantage of the well-

established order fulfillment process

on SAP S/4HANA and extend sales

channels with SAP Commerce Cloud

• Flexible integration options for order

management -- Order management

for B2B and B2C business scenarios

• Best practices integration packages

available

Integration with SAP Marketing Cloud

SAP S/4HANA Sales: Fiori Apps 1/2

Billing Clerk

• Billing Document

• Billing Document Request

• Create Billing Documents

• Create Outgoing Excise Invoice

• Create Preliminary Billing Documents

NEW

• Invoice List

• Manage Billing Documents

• Manage Billing Document Requests

• Manage Invoice Lists

• Manage NFe CTe Contingency

• Manage Outgoing Excise Invoices

• Manage Preliminary Billing Documents

NEW

• Monitor NF-e

• My Inbox - Approve Preliminary Billing Documents

NEW

• Preliminary Billing Document

NEW

• Run Monthly Utilization

• Schedule Billing Creation

• Schedule Billing Output

• Schedule Billing Release

• Schedule Creation of Preliminary Billing Documents

NEW

• Verify CT-e

• Verify Nota Fiscal

• Verify Service Nota Fiscal

Order-to-Cash Process Manager

• Aggregated Business Process Activities

• Business Process Activities

• Order-to-Cash Performance

• Manage Debit Memo Requests

• Manage Delivery Schedule Processing

• Manage Deviation Profiles

NEW

• Manage Duplicate Sales Documents

• Manage Sales Contracts

• Manage Sales Documents with Customer-Expected Price

• Manage Sales Item Proposals

• Manage Sales Inquiries

• Manage Sales Orders

• Manage Sales Quotations

• Manage Sales Scheduling Agreements

• My Sales Overview

• Quotation Conversion Rates

• Predict Quotation Conversion Rates

• Resolve Payment Card Issues

• Resolve Payment Card Issues – Reauthorizations

NEW

• Reuse Component for SD Process Flow

• Sales Contract (fact sheet)

• Sales Contract Fulfillment Rates

• Sales Inquiry (fact sheet)

• Sales Order (fact sheet)

• Sales Order Fulfillment Issues

• Sales Quotation (fact sheet)

• Sales Scheduling Agreement (fact sheet)

• Sales Scheduling Agreements - Product Demand

NEW

• Schedule Sales Output

• Track Sales Orders

• Track Sales Order Details

• Order-to-Cash Performance – Overview

• Order-to-Cash Performance Monitor

• Order-to-Cash Performance Monitor - Time Series

Pricing Specialist

• Manage Prices – Sales

• Pricing Elements - Flexible Analysis

NEW

Returns & Refund Clerk

• Customer Return (fact sheet)

• Manage Customer Returns

• Manage Customer Returns – Create

• Manage Customer Returns – Edit

• Manage Customer Returns – Refund

• Manage Sales Orders without Charge

• Sales Order without Charge

Configuration Expert

• Manage Credit Memo Request Workflow

• Manage Sales Document Workflows

Internal Sales Representative

• Assign Sold-to Parties

• Credit Memo Request

• Customer - 360° View

• Customers Overview

NEW

• Debit Memo Request

• List Incomplete Sales Documents

• List Sales Documents by Object Status

• Manage Credit Memo Requests

• Manage Customer Materials

SAP S/4HANA Sales: Fiori Apps 2/2

Sales Manager

• Analyze Confirmations of Sales Orders

• Customer Returns (fact sheet)

• Customer Returns - Flexible Analysis

• Customer Returns - Return Rate

• Delivery Performance – Delivered as Requested

• Incoming Sales Orders - Flexible Analysis

• My Inbox

• My Inbox - Approve Credit Memo Requests

NEW

• My Inbox - Approve Customer Returns

NEW

• My Inbox - Approve Sales Orders

NEW

• My Inbox - Approve Sales Orders without Charge

NEW

• My Inbox - Approve Sales Quotations

NEW

• Manage Sales Plans

• Predicted Delivery Delay

• Sales Performance – Plan/Actual

• Sales Management Overview

• Sales Volume - Check Open Sales

• Sales Volume - Detailed Analysis

• Sales Volume - Flexible Analysis

• Sales Volume - Profit Margin

• Sales Volume - Profit Margin / Credit Memos

• Sales Quotations - Flexible Analysis

• My Inbox - Approve Sales Orders without Charge

NEW

Settlement Clerk

• Analyze Detailed Statement Sales Commissions Flexible Analysis

• Analyze Detailed Statement Purchasing Rebate

• Analyze Detailed Statement Sales Rebates Flexible Analysis

• Manage Settlement Documents

• Manage Workflows - Condition Contracts

• Manage Workflows for Settlement Documents

• Monitor Settlement Documents

• Monitor Personnel Settlement Documents

• Schedule Accruals Reversal

• Schedule Accruals Update

• Schedule Contract Settlement

• Schedule Document Release - Personnel Settlement

• Schedule Import of Commission Data - Personnel Settlement Documents

• Schedule Job for Contract Settlement

• Schedule Job for Settlement Management Document Output

• Schedule Job to Collect Settlement Documents

• Schedule Job to Release Settlement Management Documents

• Schedule Job to Reverse Settlement Management Documents

For International Trade Management see Finance

Contract Manager - Settlement Management

• Condition Contract (fact sheet)

• Manage Customer Condition Contracts

• Monitor Customer Condition Contracts

• Manage Sales Commissions for External Agents

• Monitor External Sales Commissions

• Monitor Royalty Condition Contracts

NEW

• Manage Supplier Condition Contracts

• Monitor Supplier Condition Contracts

S/4HANA Product Compliance – Data Model

Questions?

For questions after this session, contact us at [email] and [email].

Thank you.

Additional text here.