Brad Sears
Christy Mallory
Andrew R. Flores
Kerith J. Conron
SEPTEMBER 2021
LGBT PEOPLE’S
EXPERIENCES
OF WORKPLACE
DISCRIMINATION
AND HARASSMENT
RESEARCH THAT MATTERS
LGBT People’s Experiences of Workplace Discrimination and Harassment | 1
EXECUTIVE SUMMARY
Over 8 million workers in the U.S. identify as LGBT.
1
Employment discrimination and harassment
against LGBT people has been documented in a variety of sources and found to negatively impact
employees’ health and wellbeing and to reduce job commitment and satisfaction.
This report examines experiences of employment discrimination and harassment against LGBT
adults using a survey of 935 LGBT adults conducted in May of 2021. Lifetime, ve-year, and past-
year discrimination were assessed among adults employed as of March 2020—just before many
workplaces were forced to shut down because of COVID-19.
Accordingly, this survey is one of the rst to gather information about experiences of sexual orientation
and gender identity employment discrimination during the COVID-19 pandemic and in the year
following the U.S. Supreme Court’s decision in Bostock v. Clayton County,
2
which held that employment
discrimination against LGBT people is prohibited by the Title VII of the Civil Rights Act of 1964.
3
Our analysis indicates that employment discrimination against LGBT people continues to be
persistent and widespread. Over 40% of LGBT workers (45.5%) reported experiencing unfair
treatment at work, including being red, not hired, or harassed because of their sexual orientation
or gender identity at some point in their lives. This discrimination and harassment is ongoing: nearly
one-third (31.1%) of LGBT respondents reported that they experienced discrimination or harassment
within the past ve years.
Overall, 8.9% of employed LGBT people reported that they were red or not hired because of their
sexual orientation or gender identity in the past year, including 11.3% of LGBT employees of color and
6.5% of white LGBT employees. The percentage was ve times as high for those who were out as LGBT
to at least some people at work as compared to those who were not out (10.9% compared to 2.2%).
Over half (57.0%) of LGBT employees who experienced discrimination or harassment at work reported
that their employer or co-workers did or said something to indicate that the unfair treatment that
they experienced was motivated by religious beliefs. Nearly two-thirds (63.5%) of LGBT employees
of color said that religion was a motivating factor in their experiences of workplace discrimination
compared to 49.4% of white LGBT employees.
Many employees also reported engaging in behaviors to avoid discrimination and harassment,
including hiding their LGBT identity and changing their physical appearance, and many left their jobs
or considered leaving their jobs because of unfair treatment.
While the key ndings of the report are summarized below, the full report includes several quotes
from respondents providing more detail about their experiences of discrimination and harassment in
the workplace.
1
Kerith J. Conron & ShoShana K. GoldberG, WilliamS inSt., lGbt PeoPle in the US not ProteCted by State non-
diSCrimination StatUteS 1 (2020), hps://williamsinstute.law.ucla.edu/publicaons/lgbt-nondiscriminaon-statutes.
2
140 S. Ct. 1731 (2020).
3
42 U.S.C. § 2000e-2(a).
LGBT People’s Experiences of Workplace Discrimination and Harassment | 2
KEY FINDINGS
• Discrimination: Over one in four (29.8%) LGBT employees reported experiencing at least
one form of employment discrimination (being red or not hired) because of their sexual
orientation or gender identity at some point in their lives.
{ One-third (33.2%) of LGBT employees of color and one-quarter (26.3%) of white LGBT
employees reported experiencing employment discrimination (being red or not hired)
because of their sexual orientation or gender identity.
{ LGBT employees of color were signicantly more likely to report not being hired because
of their sexual orientation or gender identity than white LGBT employees: 29.0% of LGBT
employees of color reported not being hired based on their LGBT status compared to
18.3% of white LGBT employees.
Transgender
4
employees were also signicantly more likely to experience discrimination based on
their LGBT status than cisgender LGB employees: Nearly half (48.8%) of transgender employees
reported experiencing discrimination (being red or not hired) based on their LGBT status compared
to 27.8% of cisgender LGB employees. More specically, over twice as many transgender employees
reported not being hired (43.9%) because of their LGBT status compared to LGB employees (21.5%).
{ Beyond being red or not being hired, respondents also reported other types of unfair
treatment based on their sexual orientation and gender identity, including not being promoted,
not receiving raises, being treated dierently than those with dierent-sex partners, having
their schedules changed or reduced, and being excluded from company events.
• Harassment: About one-third (37.7%) of LGBT employees reported experiencing at least one
form of harassment at work because of their sexual orientation or gender identity at some
point in their lives.
{ One in ve (20.8%) LGBT employees reported experiencing physical harassment because
of their sexual orientation or gender identity. Reports of physical harassment included
being “punched,” “hit,” and ‘beaten up” in the workplace.
{ LGBT employees of color were signicantly more likely to report experiencing verbal
harassment (35.6% compared to 25.9%) at work because of their sexual orientation or
gender identity than white LGBT employees. In addition, transgender employees were
signicantly more likely to report experiencing verbal harassment over the course of their
careers than cisgender LGB employees (43.8% compared to 29.3%). In many cases, the verbal
harassment came from employees’ supervisors and co-workers, as well as customers.
{ One in four (25.9%) LGBT employees reported experiencing sexual harassment in the
workplace because of their sexual orientation and gender identity at some point in their
careers. Although transgender employees were not more likely than cisgender employees
to report sexual harassment over the course of their careers, they were twice as likely to
report recent experiences of sexual harassment: 22.4% reported sexual harassment in the
past ve years compared to 11.9% of cisgender LGB employees.
4
Parcipants who selected gender identy response opons, including male, female, transgender, and nonbinary, that
diered from their sex assigned at birth, were classied as transgender.
LGBT People’s Experiences of Workplace Discrimination and Harassment | 3
• Workplace culture: Two-thirds (67.5%) of LGBT employees reported that they have heard
negative comments, slurs, or jokes about LGBTQ people at work. Many LGBT people reported
being called or hearing words like “f****t,” “queer,” “sissy,” “tranny,” and “dyke” in the
workplace.
• Recent experiences: Of LGBT employees who experienced discrimination or harassment in the
workplace, about one-third (31.1%) said at least one of these experiences occurred within the
past ve years; an additional 14.0% said that they had these experiences over ve years ago.
{ LGBT people continue to experience workplace discrimination even after the U.S. Supreme
Court extended non-discrimination protections to LGBT people nationwide in Bostock v.
Clayton County. Nine percent (8.9%) of LGBT employees reported that they were red or
not hired because of their sexual orientation or gender identity in the past year.
{ One in ten (11.3%) LGBT employees of color reported experiencing some form of
employment discrimination (including being red or not hired) based on their sexual
orientation or gender identity within the past year.
• Religious motivation for discrimination: Over half (57.0%) of LGBT employees who
experienced discrimination or harassment at work reported that their employer or co-workers
did or said something to indicate that the unfair treatment was motivated by religious beliefs.
For many, this included being quoted to from the Bible, told to pray that they weren’t LGBT,
and told that they would “go to hell” or were “an abomination.”
{ Of those employees who experienced discrimination or harassment at some point in
their lives, 63.5% of LGBT employees of color said that religion was a motivating factor
compared to 49.4% of white LGBT employees.
• Out at work: Many LGBT people avoid discrimination and harassment in the workplace by not
being out to their supervisor and co-workers. Half (50.4%) of LGBT employees said that they
are not open about being LGBT to their current supervisor and one-quarter (25.8%) are not
out to any of their co-workers.
{ Those who are out to at least some people in the workplace were three times more likely
to report experiences of discrimination or harassment because of their sexual orientation
or gender identity than those who are not out to anyone in the workplace (53.3%
compared to 17.9%).
{ While approximately 7% of those who are not out to anyone in the workplace reported
experiencing verbal (7.4%) or physical (7.4%) harassment because of their sexual
orientation or gender identity, of those who are out to at least some people in the
workplace, about one in three reported experiencing verbal harassment (37.8%) and one
in four (25.0%) reported experiencing physical harassment.
{ In terms of discrimination in the past year—post-Bostock—those who are out to at
least some people in the workplace were ve times more likely to report experiencing
discrimination (including being red or not hired) because of their sexual orientation or
gender identity than those who are not out to anyone (10.9% compared to 2.2%).
LGBT People’s Experiences of Workplace Discrimination and Harassment | 4
• Covering: Many LGBT employees reported engaging in “covering” behaviors in order to avoid
harassment or discrimination at work, including changing their physical appearance; changing
when, where, or how frequently they used the bathroom; and avoiding talking about their
families or social lives at work. Some of the respondents reported engaging in these covering
behaviors because their supervisors or co-workers explicitly told them to do so.
{ Transgender employees were signicantly more likely to engage in covering behaviors
than cisgender LGB employees. For example, 36.4% of transgender employees said that
they changed their physical appearance and 27.5% said they changed their bathroom use
at work compared to 23.3% and 14.9% of cisgender LGB employees.
• Retention: One-third (34.2%) of LGBT employees said that they have left a job because of how
they were treated by their employer based on their sexual orientation or gender identity.
LGBT People’s Experiences of Workplace Discrimination and Harassment | 5
RESULTS
LIFETIME EXPERIENCES OF DISCRIMINATION AND HARASSMENT
Over 40% of LGBT workers (45.5%) reported that they experienced employment discrimination or
harassment because of their sexual orientation or gender identity at some point in their lives. The
types of employment discrimination and harassment reported by LGBT employees ranged from
being red or not hired to experiencing verbal, physical, or sexual harassment because of their sexual
orientation or gender identity.
Over one in four (29.8%) LGBT employees reported experiencing at least one form of employment
discrimination (including being red or not hired) because of their sexual orientation or gender
identity at some point in their lives. Over one-third of LGBT employees (37.7%) reported experiencing
at least one form of harassment at work because of their sexual orientation or gender identity at
some point in their lives.
Figure 1. Lifetime experiences of discrimination and harassment against LGBT employees based
on sexual orientation or gender identity
About one in ve LGBT employees reported being red (22.8%) and/or not hired (23.7%) because of
their sexual orientation or gender identity. Examples of these experiences include:
“I was . . . working for a small-town local insurance company. The woman I worked with
and I were having a casual conversation and she made a discriminatory remark about
homosexuals. I told her that I was bisexual and she cut the conversation o instantly. Within
two days, the owner red me because he said he was ‘looking to go in a dierent direction.’”
White cisgender bisexual woman from Kentucky
22.8%
23.7%
29.8%
30.7%
20.8%
25.9%
37.7%
Fired Not hired Verbal
harassment
Any
discriminaon
Discriminaon Harassment
Physical
harassment
Sexual
harassment
Any
harassment
LGBT People’s Experiences of Workplace Discrimination and Harassment | 6
“Because I’m gay and trans I got red and blackmailed to leave.”
Black transgender gay man from New Jersey
“My boss was really interested in dating me and . . . I was lesbian. When I nally told him
[that] because he wouldn’t get the hint, he red me.”
Latinx cisgender lesbian from Connecticut
“I was let go from a private golf club. . . . The sentiment was that my being gay interfered with
my abilities as a bartender and appearing straight.”
White cisgender lesbian from Illinois
“I was harassed and when I nally complained, I was red.”
Latinx cisgender bisexual man from Utah
“[I was] red from my favorite job because my boss disagreed with my sexual orientation
. . . [it] was the worst experience in my life. Not only did I lose the job I loved, but I lost all the
friends and long-lasting relationships I created with this job.”
White cisgender bisexual woman from Maine
Beyond being red or not hired, respondents also reported other types of unfair treatment based on
their sexual orientation and gender identity, including not being promoted, not receiving raises, being
treated dierently than those with dierent-sex partners, and being excluded from company events.
Examples of these experiences include:
“I am asexual and was a team lead. A supervisor used it as one of the reasons I was unt
for my position. She said it showed that I was either naive or just wanted to be special and
neither were qual[ities] of a good team lead.”
White cisgender asexual woman from Pennsylvania
“Once I asked to change my name tag at [a regional grocery store chain] as I nally came out
as transgender. . . . [T]hey refused to call me by my chosen name and continued to misgender
me constantly.”
White transgender sexual minority person from Ohio
“I was called the f-slur and often referenced as ‘fruity’ or ‘soy boy’ as a grown man. I was not
promoted because I did not have a female partner.”
Black cisgender bisexual man from Virginia
LGBT People’s Experiences of Workplace Discrimination and Harassment | 7
“I was passed up for promotions because ‘the guys with a wife and kids’ needed the position
more.’ Eventually [I] left after being told ‘maybe if you settled down with a nice girl we could
nd a better position here for you.”
White cisgender questioning man from Arkansas
5
“This guy deadnamed my trans-male friend in security and told me I should make out with
him because it’s ‘the best of both worlds for me because I’m bisexual.’ When I reported this as
discrimination, they had my friend and I transferred to another site. Nothing happened to him.”
Latinx cisgender bisexual woman from Colorado
In addition, several respondents reported that the discrimination they experienced involved reducing
their hours and changing their shifts. These reports include:
“My boss found out I was dating a female and cut my hours to the point I had to quit because
I wasn’t making ends meet.”
American Indian cisgender bisexual woman from Illinois
“[My] employer . . . was very homophobic. He . . . stopped giving me shifts.”
Black cisgender bisexual woman from Florida
“My boss threatened to tell my co-workers I was bi if I didn’t work weekends.”
Latinx cisgender bisexual man from New Hampshire
“I would always get scheduled to work with females because none of the males wanted to
work with me. I guess they thought I would try something with them. The worst part is that
they didn’t even get to know me rst. Once they knew I was gay, they were done with me.”
Black cisgender gay man from Alabama
One in ve (20.8%) LGBT employees reported physical harassment at work because of their sexual
orientation or gender identity. Reports of physical harassment included being “punched,” “hit,” and
‘beaten up” in the workplace. Examples of such discrimination include:
“I was treated horribly at the hands of my boss. She would call me queer at all times and slap
me in the face . . . it went on and on for over a year. . . . It was one of the saddest moments
of my entire career and life.”
White cisgender gay man from Ohio
5
This respondent’s close-ended data is not included in the quantave analysis in this report—which is limited to those
who idened as LGBT and nonbinary. See methodology secon below. However, we have included a few narrave
examples of discriminaon from cisgender respondents who indicated that they were “quesoning” or noted “something
else” as their sexual orientaon if what they wrote in the survey’s open-ended quesons indicated that they are sexual
minories and/or illustrated certain types of employment discriminaon based on actual sexual orientaon and gender
identy or perceived sexual orientaon or gender identy. Both types of discriminaon are commonly prohibited by most
non-discriminaon laws, including the proposed federal Equality Act. H.R. 5, 117th Cong. (2021).
LGBT People’s Experiences of Workplace Discrimination and Harassment | 8
“At work (a high school) students have physically hit me and used gay slurs very often.”
Black nonbinary sexual minority person from New York
“[I was] beaten up by a fellow co-worker and . . . called a fag and spit on.”
White cisgender gay man from North Carolina
“I was told to take out the trash because it was my duty. Then a group of men tried to abuse
me . . . when I gave up ghting for myself, they hit my head against a trash can and called
me names.”
Black transgender lesbian from North Carolina
Over one in four (30.7%) LGBT employees reported verbal harassment at work because of their sexual
orientation and gender identity. Many LGBTQ people reported being called, or hearing the words,
“f****t,” “queer,” “sissy,” “tranny,” and “dyke” in the workplace. Reports of such discrimination include:
“One of my trainers changed her attitude once she found out I was queer and Muslim. She
became hostile towards me and would single me out.”
Cisgender bisexual woman from West Virginia
6
“Working at [a national hardware chain] I had a large majority of my co-workers refuse to
acknowledge my identity and I would ght with them every single day that I would work and
get into arguments.”
White transgender bisexual person from Virginia
“I was cleaning up my desk before I packed up to go home, and my boss walked up to my desk
and said, ‘hurry up f****t.’”
Black cisgender bisexual woman from New York
“I had a boss at [a national pizza chain] that would call me a dyke and make jokes about me
because I don’t shave my legs.”
White nonbinary bisexual person from Arizona
“I used to work at a warehouse. There were little sick comments if I was on my phone . . .
asking [me if] was I ‘looking up gay porn.’”
Black cisgender gay man from Georgia
6
To protect the privacy of this respondent, we have not included their race/ethnicity because they have provided
two addional demographic characteriscs (queer and Muslim) in their quote. For all other quotes, we provide the
respondents’ race/ethnicity.
LGBT People’s Experiences of Workplace Discrimination and Harassment | 9
“I . . . moved to South Carolina three years ago. I didn’t realize how biased people are
about sexual orientation . . . whether in a big city or a small town. . . . I had co-workers and
supervisors harassing me because I am a lesbian. . . . [I’ve] been turned down food service
because I have a rainbow bracelet that my kids made for me for Mother’s Day . . . and so
much more.”
Asian American cisgender lesbian from South Carolina
Some employees reported that they were verbally harassed by customers. Reports of these
experiences include:
“It is mostly the customers calling me slurs. Only a few times have I heard co-workers say such
things, but they weren’t towards me.”
White cisgender gay man from New York
“A couple of years ago while working [at a restaurant] a customer told me that she didn’t
want me to serve her food because I was lesbian.”
Asian American cisgender lesbian from Florida
“I was working at [a national burger chain] when a customer called me and a couple friends
‘its’ when referring to us . . . preparing her food.
White cisgender lesbian from North Carolina
Similarly, one in four (25.9%) LGBT employees reported sexual harassment at work because of
their sexual orientation or gender identity. When asked to provide an account of the worst unfair
treatment, harassment, or discrimination that they had encountered at work because of their sexual
orientation or gender identity, many respondents wrote about sexual harassment specically. These
experiences include:
“I was out back on break and a male employee physically forced me to give him oral sex
outside behind the building.”
Latinx cisgender gay male from Pennsylvania
“I was sexually abused by my ex-boss and co-workers to ‘prove I’m not into guys’. . . . They
were never charged with anything.”
Asian American nonbinary bisexual person from Texas
“I had a manager pin me into a freezer at [a national fast-food chain] while I was working
and demand sex.”
White cisgender bisexual woman from Arkansas
“I’ve had male co-workers . . . touch me [and] then follow up by saying ‘[i]f you let me, I can
turn you straight’ which is obviously very oensive and creepy.”
Black cisgender sexual minority woman from Pennsylvania
7
7
See supra note 4.
LGBT People’s Experiences of Workplace Discrimination and Harassment | 10
“The chairman of the last place I worked would always make lewd remarks about [the] sex I
may have been having with my wife, and sex he wanted to have with two women. He would
also come up behind me and massage my shoulders or rub my head whenever I shaved it
‘because it felt nice.’ I led multiple complaints.”
White nonbinary sexual minority person from Colorado
Several of these reports were from bisexual people. Bisexual people, particularly bisexual women,
were presumed to be “promiscuous,” “insatiable,” into “threesomes” or just needing the “right man” to
make them straight. Experiences of sexual harassment reported by bisexual employees include:
“My boss would consistently ask me to participate in threesomes with him and his wife just
because I’m bisexual.”
Black cisgender bisexual woman from Oklahoma
“I was often referred to as a slut because of being bisexual. It was the assumption that meant
I was promiscuous because I’m attracted to all genders.”
White cisgender bisexual woman from Louisiana
“Once another woman slapped me on my butt at work and I reported it as sexual harassment.
My supervisor swept it under the rug because ‘since I’m bisexual I may have enjoyed it.’ The
co-worker who slapped me then laughed about it with all my co-workers. I became a walking
joke and after the incident other female co-workers started slapping my butt.”
American Indian cisgender bisexual woman from Michigan
“I was in the navy, it was awful. I was raped, assaulted, called slurs . . . I never want it to
happen again.”
Asian American cisgender bisexual woman from Florida
“At my old job I used to get called slurs fairly often. Most of it occurred behind my back, but I
always found out about it in some way. The worst was probably just hearing the whole, ‘just
pick one’ argument. I know that’s not nearly as bad as slurs and threats, but I’ve heard that
argument ever since I was 13 and it’s really been damaging to my self-esteem and has made
me question if I really am bisexual or not. Bisexual erasure is so normalized, and it has taken
a toll on how I view myself.”
White cisgender bisexual woman from Michigan
In addition to reporting instances of discrimination and harassment, many LGBT employees reported
that their workplace environments were unsupportive of LGBT people. Two-thirds (67.5%) of LGBT
employees reported that they heard negative comments, slurs, or jokes about LGBTQ people at work.
Reports of these experiences include:
“Snide comments about the LGBT community were constantly made both to my face and
within ear shot of me, to the point that I went home crying sometimes.”
White nonbinary bisexual person from New York
LGBT People’s Experiences of Workplace Discrimination and Harassment | 11
“People were making jokes about transgender people and kept doing it deliberately even
after I asked them not to.”
Black bisexual woman from New York
“The worst I’ve experienced so far is nonbinary genders being joked about.”
White nonbinary bisexual person from Alabama
“Sometimes they make jokes about it, thinking it’s funny, and I laugh because I don’t want to
get judged for not laughing but deep down it really does hurt.”
Asian American cisgender bisexual woman from Arkansas
“It wasn’t a situation where it was me who was directly targeted. I was sitting at the lunch
table with a group of co-workers, who are entertaining a fairly new co-worker that I didn’t
know well. This co-worker proceeded to tell a story about being hit on by a person of the same
gender. The awful stereotypes that came out of this person’s mouth made me uncomfortable
enough to get up and leave. The hardest thing was friends of mine at the table who know I’m
gay didn’t say anything.”
White cisgender lesbian from Minnesota
LGBT employees of color were more likely to report some forms of discrimination and harassment. LGBT
employees of color were more likely to say that they had not been hired based on their LGBT status at
some point in their lives compared to white LGBT employees (29.0% compared to 18.3%). LGBT employees
of color were also signicantly more likely to report experiencing verbal harassment (35.6% compared to
25.9%) at work because of their sexual orientation or gender identity than white LGBT employees.
Figure 2. Experiences of discrimination and harassment against LGBT employees by race
Fired
Not hired
Bold text indicates stascally significant difference
Verbally
harassed
Any
discriminaon
Any
discriminaon
or harassment
Any
harassment
Physically
harassed
Sexually
harassed
25.7%
19.9%
29.0%
18.3%
33.2%
26.3%
25.9%
23.8%
18.0%
35.6%
25.9% 25.9%
40.6%
34.8%
48.6%
41.8%
WhitePeople of color
LGBT People’s Experiences of Workplace Discrimination and Harassment | 12
Transgender employees also reported higher rates of discrimination and harassment because of their
sexual orientation or gender identity compared to cisgender employees. Transgender employees
were signicantly more likely to report that they had not been hired because of their LGBT status than
cisgender LGB employees (43.9% compared to 21.5%). In addition, 43.8% of transgender employees
reported experiencing verbal harassment at work compared to 29.3% of cisgender LGB employees.
Figure 3. Experiences of discrimination and harassment against LGBT employees by gender
identity
We also analyzed whether patterns of discrimination and harassment against LGBT people varied by
U.S. region.
8
We found no statistically signicant dierences, but note that our geographic analysis
was limited because we were unable to determine with certainty where each incident of harassment
or discrimination occurred. Rather, our data only provided information about where respondents
currently live and whether they had experienced discrimination or harassment in the past year or at
some earlier point in their lives.
8
States were broken down into four regions dened by the U.S. Census Bureau: West, South, Northeast, and Midwest.
U.S. Census Bureau, Census Regions and Divisions and United States (last visited Aug. 20, 2021), hps://www2.census.
gov/geo/pdfs/maps-data/maps/reference/us_regdiv.pdf.
CisgenderTransgender
Fired
Not hired
Bold text indicates stascally significant difference
Verbally
harassed
Any
discriminaon
Any
discriminaon
or harassment
Any
harassment
Physically
harassed
Sexually
harassed
30.9%
21.9%
43.9%
21.5%
48.8%
27.8%
29.3%
28.2%
20.0%
43.8%
26.3%
25.9%
45.8%
36.9%
65.7%
43.0%
LGBT People’s Experiences of Workplace Discrimination and Harassment | 13
RECENT EXPERIENCES OF DISCRIMINATION AND HARASSMENT
Most employees who experienced discrimination and harassment had these experiences recently—
within the past ve years. Nearly one-third (31.1%) of LGBT employees said they experienced
discrimination or harassment within the past ve years; an additional 14.0% said that the only
discrimination or harassment they experienced was over ve years ago.
LGBT employees continue to experience discrimination even after the U.S. Supreme Court held
in Bostock v. Clayton County that discrimination based on sexual orientation and gender identity
are forms of sex discrimination prohibited by Title VII.
9
The decision extended non-discrimination
protections to LGBT employees nationwide as of June 2020. Nine percent (8.9%) of LGBT employees
report being red or not hired in the past year.
LGBT employees of color reported more recent experiences of discrimination (not hired or red) than
white LGBT employees. Thirty-seven percent of LGBT employees of color reported experiencing some
form of employment discrimination (being red or not hired) within the past ve years compared to
25.3% of white LGBT employees.
While transgender employees were not more likely than cisgender LGB employees to report
experiencing sexual harassment at some time in their lives, they were twice as likely to report
experiencing sexual harassment in the past ve years than cisgender LGB respondents (22.4%
compared to 11.9%).
Figure 4. Any lifetime discrimination or harassment against LGBT employees by timing of most
recent experience
9
140 S. Ct. 1731 (2020).
Discriminaon Harassment
21.7%
8.1%
24.3%
13.4%
More than five years agoWithin past five years
LGBT People’s Experiences of Workplace Discrimination and Harassment | 14
RELIGION AS A MOTIVATING FACTOR FOR DISCRIMINATION
Over half (57.0%) of LGBT employees who experienced discrimination or harassment because of
their sexual orientation or gender identity at work said that their employer or co-workers did or said
something to indicate that this unfair treatment was motivated by religious beliefs. LGBT employees
of color were more likely to say that religious beliefs motivated the unfair treatment compared to
white LGBT employees. Of those employees who experienced discrimination or harassment, 63.5% of
LGBT employees of color said that religion was a motivating factor compared to 49.4% of white LGBT
employees.
We analyzed whether patterns of perceived religiously motivated discrimination and harassment
against LGBT people varied by U.S. region. We found no statistically signicant dierences.
Figure 5. Perceived religious motivation for unfair treatment, among LGBT employees who
experienced discrimination or harassment
Many of the 256 LGBT employees who believed the workplace discrimination against them was
religiously motivated provided further detail about their experiences via an open-ended question:
Please explain what happened when you felt that someone’s religious beliefs were a factor in
the unfair treatment, harassment, or discrimination that you experienced at work because of
your sexual orientation or gender identity.
57.0%
63.5%
49.4%
All employees
WhitePeople of color
LGBT People’s Experiences of Workplace Discrimination and Harassment | 15
After excluding responses that were clearly unrelated to work (e.g., stories about family rejection) or
were solely about the respondent’s feelings or response (e.g., “[w]ell, I am a Christian too, covered by
the blood of Christ for past, present and future sins. So, my reply was, ‘Let he who is without sin cast
the rst as stone.’”), 183 remaining responses were included in content analyses.
10
Examples of these
accounts include:
“My boss . . . made it clear that his problem with people with other sexual orientations was
based on his religious beliefs and that if it weren’t for those beliefs, I would have had no
problems at all with him.”
White cisgender gay man from Missouri
“I was told I was going to hell during a job interview for liking women.”
Black cisgender bisexual woman from Texas
“I worked for [a national craft store] as a cashier and was repeatedly overlooked for promotions
within the store because I was not married and living with my partner. The company is very
religious. . . . The only people getting promoted were Christians and I was openly not. Jokes
were made about me ‘living in sin’ on a regular basis.”
White cisgender bisexual woman from Nevada
“I have been verbally harassed, dismissed, and degraded by co-workers who used religious
justications for their behavior.”
Latinx transgender bisexual person from Florida
“I was assaulted by a co-worker who told me he was enacting ‘God’s will’ on me.”
White transgender bisexual woman from Virginia
“They were calling me an abomination while [sexually assaulting me] and said that because
I was an abomination, they could do whatever they wanted and God would be ok with it.”
Latinx cisgender gay man from Pennsylvania
While most of the discrimination that was reported came from supervisors or co-workers,
respondents also reported religiously motivated harassment and discrimination from customers,
members of the public, and students who they encountered while doing their jobs:
“Customers have told me I am going to hell because I am gay. They’ve also said [they] did not
want me to help them out of fear that they will go to hell.”
White cisgender gay man from New York
“I was forced by a customer to pray the sinners’ prayer before he would let me leave the store.
I was with my little sister and her baby. He thought we were lesbians.”
White cisgender bisexual woman from Florida
10
miChael QUinn Patton, QUalitative reSearCh and evalUation methodS (3d ed. 2001).
LGBT People’s Experiences of Workplace Discrimination and Harassment | 16
Among these 183 open-ended accounts of discrimination and harassment, some patterns emerged.
The word cloud below shows the most commonly used words across these responses:
The most frequent type of comment that respondents received involved being told that they were
“going to hell,” would “burn in hell,” or were not going “to heaven.” Over 20% (38) of the 183 responses
contained such references:
“I’ve been judged by co-workers for being pansexual and the most common excuse is ‘God
said it’s a sin and you will burn in hell for it.’”
Black cisgender pansexual woman from North Carolina
“When I worked at [a national discount department store], I had a manager tell me all gay
people are going to hell.”
American Indian transgender bisexual person from Michigan
When describing specic instances of discrimination or harassment where the respondent felt that
someone’s religious beliefs were a factor in the treatment that they experienced, many respondents
mentioned the specic religion held by the person discriminating against them and/or referenced
same during the incident of discrimination or harassment. “Christianity”
11
was referenced in 80% (44)
of the 55 accounts that identied a specic religion. Catholicism was mentioned four times, including
in three additional accounts, and Methodism in one additional account. “Fundamentalists” or
“Evangelicals” were mentioned four times, including in two additional accounts. Accordingly, in total,
11
This includes references to “Chrisan” and “Chrisans.”
BELIEVE
AGAINST
BIBLE
LIKE
TOLD
GOD
JUST
GOING
MANY
ONE
GAY
WAY
WRONG
MADE
BELIEFS
ALWAYS
SAY
GO
SIN
WORKED
COWORKERS
RELIGION
WORK
ALL
ABOUT
PERSON
RELIGIOUS
BURN
CHURCH
TELL
CHRISTIANS
HELL
SAID
LGBT People’s Experiences of Workplace Discrimination and Harassment | 17
Christian religions were referenced in 90% (50) of the 55 accounts that mentioned specic religions. In
contrast, Mormonism and Islam were each referenced twice and Judaism refenced once.
12
No other
religions were specically identied. Examples of these references to specic religions include:
“The woman who called me the slur was a devout Christian and tried to tell me I was going to
hell for liking girls and I was an abomination.”
White cisgender bisexual woman from Florida
“They talked about how true Christians would never fall for their own gender.”
Black cisgender lesbian from Texas
“My supervisor who started my harassment would constantly talk about his faith as a
Christian without following any of the tenets of Jesus.”
Black cisgender gay man from New York
“A lot of my co-workers are LDS [Latter Day Saints] and they say that because of this, they
can’t support LGBTQ people. It makes me really sad, because I like my co-workers, and I
thought they were my friends until this.”
White cisgender bisexual woman from Utah
The Bible
13
was specically referenced in 28 of these accounts, with some reporting that they were
directly quoted specic Bible verses in the workplace. Terminology from the Bible and/or common to
Christianity was also referenced, including “sin”
14
(27), “abomination” (6), “unnatural”
15
(4), references
to “Adam and Eve”
16
(3), “shame”
17
(2), the “devil”
18
(3), and “unholy” (1).
“They would quote the Bible and tell me how much God would despise me if I didn’t ‘change
my ways’ and join the local church.”
Latinx cisgender bisexual man from Texas
“I was explicitly told, by a Christian, that the Bible states that I shouldn’t be allowed to be
‘publicly gay’.”
White cisgender bisexual woman from Maine
“They said that the Holy Bible stated that gays are not welcome to heaven so that means that
all gays on earth . . . are going to go to hell. They quoted . . . verse and said it is ‘their God
given right to treat any[one] who is gay badly.’”
Asian American cisgender lesbian from South Carolina
12
All “Abraham religions” were referenced in one addional account not included in the analysis in the text.
13
Including the term “Biblical,” “scripture,” “verses” and one reference to the “holy texts” of “Abrahamic religions.”
14
Including the term “sinner” or “sinners.”
15
Including the term “not natural.”
16
Including the terms “Adam’s rib” and “Adam and Steve.”
17
Including the terms “shameful” and “ashamed.”
18
Including the terms “Satan” and “demon.”
LGBT People’s Experiences of Workplace Discrimination and Harassment | 18
“She blatantly said, ’the Bible says lying with a man is a sin. And you’re ok with that? You’re
willing to be a disgrace to God just to see another man’s penis?’”
Latinx cisgender bisexual man from New Mexico
Similarly, many respondents reported that their supervisor’s or co-workers’ comments were based on
how “God” felt about LGBT people. In almost one in four (21.9%) (40) of the 183 accounts of religiously
motivated discrimination, employees were told something that God believed in or required. Only
three of these accounts, all of which are included above, also referenced the Bible. These comments
included that LGBT people were “against God’s plan;” and that God “didn’t love” LGBT people, “hates”
LGBT people, “only made two genders,” was against marriage equality, wants people “to have babies,”
and “didn’t want LGBTQ people at work.” Two transgender respondents reported that they were told
by co-workers that “God doesn’t make mistakes” and, therefore, they should not transition. Examples
of these accounts include:
“My worst experience was when a man who I worked with followed me into the parking lot at
work, when I was leaving, mind you, and told me that I was going to hell because God didn’t
like f****ts. Then he kept bothering me at work after until I went to Human Resources and
they did nothing about it. I ended up suing the company and won against them.”
White cisgender gay male from New York
“A co-worker said thus during my worst harassment: ’God doesn’t love gay people, change
yourself before it’s too late!’”
Asian American cisgender bisexual man from Missouri
“They told me that God doesn’t make mistakes and that by trying to change myself I was
going against God’s work.”
White transgender sexual minority man from Ohio
Some employees also reported eorts by their co-workers to try to “save” them based on their co-
workers’ religious beliefs. These comments included respondents being told that they would be
“prayed for,” being “asked to pray,” being “invited to church,” being given “pamphlets” or “religious
literature” at work, and being recommended “conversion therapy” or otherwise to “change” their
sexual orientation or gender identity. Examples of these accounts include:
“I was told that I was a sexual deviant . . . and that it’s just a mental illness that has a cure
and then she proceeded to give me the info for a Christian camp.”
American Indian nonbinary sexual minority person from Minnesota
“After my employers found out I was bisexual, they started approaching me dierently. I
would get invited to go to their church on the weekends, and occasionally they’d casually
mention things about the Bible frowning on homosexuality. I felt as if I was a project for them
to save and put on the path of Jesus.”
White cisgender bisexual woman from Maryland
LGBT People’s Experiences of Workplace Discrimination and Harassment | 19
AVOIDING DISCRIMINATION AND HARASSMENT
LGBT employees often take steps to avoid experiencing discrimination and harassment.
19
For
example, LGBT employees may conceal their sexual orientation or gender identity at work, avoid
talking about their personal lives with co-workers, and change their appearance to conform to gender
norms. Engaging in these behaviors, sometimes referred to as “covering,” can be a source of stress for
LGBT people and negatively impact their health and wellbeing.
20
Half (50.4%) of LGBT employees reported that they are not open about being LGBT to their current
supervisor and one-quarter (25.8%) report that they are not out to any of their co-workers. Only
29.5% of employees are out to all of their co-workers.
Figure 6. Openness about being LGBT at work
Not being out, in full or in part, is a way that many respondents protect themselves from
discrimination and harassment. Those who are out to at least some people in the workplace were
three times more likely to have experienced discrimination or harassment because of their sexual
orientation or gender identity (53.3% v. 17.9%) than those who are not out to anyone at work.
21
19
See Christy Mallory & Brad Sears, LGBT Discriminaon, Subnaonal Public Policy, and Law in the United States, in oxford
reS. enCyC. Pol. (2020), doi:10.1093/acrefore/9780190228637.013.1200.
20
Ilan H. Meyer, Prejudice, Social Stress, and Mental Health in Lesbian, Gay, and Bisexual Populaons: Conceptual Issues and
Research Evidence, 129 PSyCh. bUll. 674 (2003), doi:10.1037/0033-2909.129.5.674; Kenji Yoshino, Covering, 111 yale l.J.
769 (2001), hps://digitalcommons.law.yale.edu/ylj/vol111/iss4/1.
21
We are not able to determine from the data the degree to which employees were out to supervisors and co-workers
when they experienced discriminaon or harassment. We assume that employees who reported that they are currently
out at work were out when they experienced unfair treatment and that those who are not currently out at work were not
out when they experienced unfair treatment.
50.4%
25.8%
15.0%
16.2%
13.4%
29.5%
Out to a few
co-workers
Out to some
co-workers
Out to most
co-workers
Out to all
co-workers
Not out to
supervisor
Not out to any
co-workers
LGBT People’s Experiences of Workplace Discrimination and Harassment | 20
While approximately 7% of those who are not out to anyone in the workplace reported experiencing
verbal (7.4%) or physical (7.4%) harassment because of their sexual orientation or gender identity,
of those who are out to at least some in the workplace, about one in three (37.8%) reported verbal
harassment and about one in four (25.0%) reported physical harassment. In terms of past-year
discrimination—post-Bostock—those who are out to at least some co-workers were about ve times
more likely to report experiencing discrimination (including being red or not hired) because of their
sexual orientation or gender identity than those who are not out to anyone (10.9% compared to 2.2%).
Still, even those who are not out in the workplace reported experiencing discrimination, negative
comments, rumors, and verbal harassment. Others reported being “outed” at work by co-workers,
and some reported being told to stay in the closet by their supervisors. Examples of these
experiences include:
“I’m not out at work and I keep my identity and sexuality private. But my colleagues do
make homophobic jokes and the transphobia is o the charts. They go out of their way to
misgender out trans people. I have no intention of coming out because I would not feel safe
in the workplace then.”
White nonbinary bisexual person from South Carolina
“When a co-worker found out that I was bi, she told my boss that made her uncomfortable
and he told me not to discuss my sexual orientation at work anymore. This was at a company
that is famous for its inclusion and acceptance of all types of people.”
White cisgender bisexual woman from North Dakota
“My previous co-worker would constantly use every hateful word he could think of against
me. He would . . . ‘out’ me to [customers and] everyone.’”
Latinx cisgender bisexual man from Texas
“I was ‘outed’ to my team by one of my team members, when he stalked my personal social
media and found out that I had a girlfriend at the time.”
White cisgender bisexual woman from New York
“My supervisor asked me if I was gay at work and when I hesitated, he assumed that I was,
and started making jokes at my expense over the course of weeks. Eventually, he shared that
with my co-workers who proceeded to make snide remarks and jokes directly to me and to
each other about me for being gay.”
Black cisgender sexual minority man from New York
22
22
While this respondent’s sexual orientaon is unknown and his data is not included in the quantave analysis for
this paper because he does not identy as LGBT, see supra note 4, the example he provides would be covered by non-
discriminaon laws such as the Equality Act as based on “perceived” sexual orientaon or gender identy.
LGBT People’s Experiences of Workplace Discrimination and Harassment | 21
LGBT people and others with marginalized identities often adjust their behavior and conduct in order
to avoid bringing attention to a stigmatized trait—a process that has been called “covering” by law
professor Kenji Yoshino.
23
Covering is not necessarily the same as concealing LGBT status.
24
LGBT
people who are open about their sexual orientation and gender identity may still engage in covering
behaviors in order to minimize their LGBT identity.
25
Many LGBT employees reported engaging in covering behaviors at their current jobs to avoid
harassment or discrimination related to sexual orientation or gender identity. About 40% of LGBT
employees (40.7%) reported that they take steps to change how they present themselves at work,
including 24.4% who said they have changed their physical appearance, 24.6% who have changed the
way they dress, 16.1% who have changed where, when, or how frequently they used the bathroom,
and 25.8% who have changed their voice or mannerisms.
In addition, LGBT employees avoid talking about their families and lives outside of work to avoid
discrimination and harassment. One-third (33.2%) of LGBT employees have avoided talking about
their family at work, 29.3% have not displayed photos of their partner or family at work, and 23.9%
have not brought family to work events to avoid discrimination and harassment. About 40% have
avoided social events with co-workers (43.2%) and avoided talking about their social lives (39.3%) at
their current jobs to avoid discrimination and harassment.
Covering behaviors related to how employees present themselves at work were signicantly more
common among transgender employees compared to cisgender LGB employees. Nearly sixty percent
of transgender employees (57.7%) said that they engage in covering behaviors related to how they
present themselves at work compared to 39.0% of cisgender LGB employees. More specically, about
one-third of transgender employees reported that they have changed their physical appearance
(36.4%) or how they dress at work (35.4%) compared to 23.3% of cisgender LGB employees.
Transgender employees were also more likely to say that they changed where, when, or how
frequently they used a bathroom, locker room, or changing room at work compared to cisgender LGB
employees (27.5% compared to 14.9%).
23
Kenji Yoshino, Covering, yale l. J. 837(2001).
24
Id.
25
Id. at 838.
LGBT People’s Experiences of Workplace Discrimination and Harassment | 22
Figure 7. Covering behaviors at work among transgender and cisgender LGB employees
While covering behaviors are often initiated by LGBT people to prevent discrimination and
harassment, some respondents also indicated that they have engaged in these behaviors in response
to workplace experiences or because they were directly told to do so:
“Even though I’m not ‘amboyant’ and I am ‘straight-acting,’ a supervisor once told me to stop
talking about my private life to other co-workers because hearing about my signicant other,
who was a male, was bothering other employees.”
White cisgender gay man from Indiana
“[It was] a very uncomfortable work environment . . . and people would get weird and try to
change the conversation when my gayness was brought up in some way . . . and feeling like I
had to keep quiet about my sexual orientation.”
Latinx cisgender lesbian from California
“I live in the Bible Belt. People have a been engrained that homosexuals are going to hell and
they are evil. People look at you in a dierent way when you say ‘my girlfriend.’ I have been
pulled aside and told you cannot discuss your personal life at work at all, even if was just
say[ing] something as simple as ‘my girlfriend likes those chips too.’”
White cisgender lesbian from Tennessee
Change physical
appearance
Change dress Change bathroom use
Change voice or
mannerism
36.4%
23.3%
35.4%
23.3%
14.9%
27.5%
30.0%
25.4%
Cisgender LGBTransgender
Bold text indicates stascally significant difference
LGBT People’s Experiences of Workplace Discrimination and Harassment | 23
“I was once told that because I am a lesbian, I could not be involved in any company functions.”
White cisgender lesbian from Texas
LGBT employees of color report engaging in covering behaviors in order to avoid sexual orientation
or gender identity discrimination or harassment at work at least as often as white LGBT employees.
LGBT employees of color were signicantly more likely to say that they had ever changed their
physical appearance (28.8% compared to 20.0%) or changed their voice or mannerisms (31.0%
compared to 20.7%) at their current jobs than white LGBT employees.
Figure 8. Covering behaviors at work among LGBT employees by race
IMPACT OF DISCRIMINATION AND HARASSMENT ON EMPLOYEE
RETENTION
Discrimination and harassment, or fear of those experiences, negatively aects the wellbeing
of employees, which, in turn, can negatively impact employers. Decades of research has linked
unsupportive workplace environments for LGBT people to poorer health, decreased job satisfaction,
and decreased job commitment, among other negative outcomes.
26
These employee outcomes can
have economic consequences for employers.
27
26
See, e.g., m.v. lee badGett et al., WilliamS inSt., the bUSineSS imPaCt of lGbt-SUPPortive WorKPlaCe PoliCieS (2013), hps://
williamsinstute.law.ucla.edu/wp-content/uploads/Impact-LGBT-Support-Workplace-May-2013.pdf.
27
Id.
Change physical
appearance
Change dress Change bathroom use
Change voice or
mannerism
28.8%
20.0%
27.7%
20.8%
14.4%
17.4%
31.0%
20.7%
WhitePeople of color
Bold text indicates stascally significant difference
LGBT People’s Experiences of Workplace Discrimination and Harassment | 24
One-third (34.2%) of LGBT employees reported that they have left a job at some point in their lives
because of how they were treated by their employer based on their sexual orientation or gender
identity. About30 percent of LGBT employees (33.9%) said that they have looked for other jobs
because of how they were personally treated by their employer based on their LGBT status and/or
because the workplace environment was uncomfortable for LGBTQ people in general.
Figure 9. Impact of discrimination and unsupportive environments for LGBT people on employee
retention
Some of the respondents who left their jobs or thought about leaving because of harassment and
discrimination shared these experiences. Others wanted to leave, but felt trapped by their job
prospects:
“I was repeatedly harassed by multiple male co-workers when they found out I was dating
a man. They denied my lived experience as a bisexual male and insisted I was gay and in
denial. They called me various homosexual slurs and belittled me and overall created a toxic
work environment from which I became desperate to escape.”
White cisgender bisexual man from New Jersey
“A guy found out that I like both males and females and started to try and get me to go home
with him and his wife. I honestly felt so uncomfortable after this situation that I quit my job
and went to work online which has really been the best for me.”
White cisgender bisexual woman from Oklahoma
34.2%
33.9%
Le a job due to
personal treatment
Looked for another job due to personal treatment
and/or uncomfortable environment
LGBT People’s Experiences of Workplace Discrimination and Harassment | 25
“I was working at a restaurant and on a night that I had to close I was cornered by two of my
co-workers and harassed . . . they were calling me names and telling me that ’all I needed
was a real man to show me the ropes.’ They even got physical, it was a horrible experience. I
left and never went back.”
American Indian nonbinary sexual minority person from Minnesota
“I worked at a company for years because I couldn’t nd a better job and everyday I was
harassed daily by [the same] guy. I was grateful for the job so I just stuck with it.”
Latinx cisgender bisexual man from Texas
LGBT People’s Experiences of Workplace Discrimination and Harassment | 26
CONCLUSION
LGBT employees continue to face discrimination and harassment at work, in particular LGBT people
of color. This discrimination is ongoing, with nine percent of LGBT employees saying that they had
been red or not hired because of their sexual orientation or gender identity within the past year.
LGBT employees of color were more likely to report some forms of discrimination and harassment
than white LGBT employees, including not being hired and verbal harassment because of their sexual
orientation or gender identity. Transgender employees were also more likely to report several forms
of discrimination and harassment than cisgender LGB employees.
A large proportion—about half—of LGBT people reported that the discrimination and harassment
they experienced was motivated by employer’s or co-workers’ religious beliefs. Employees who
experienced religiously motivated discrimination and harassment most commonly reported that
these incidents involved being told that they were “going to hell,” would “burn in hell,” or were not
going “to heaven.”
Fear of discrimination and harassment can lead employees to engage in behaviors to hide who they
are at work. Over half of employees are not “out” about being LGBT to their supervisors, and about
70% are not out to all of their co-workers. Many LGBT employees, especially transgender employees,
said that they have changed how they present themselves at work or have avoided talking about their
lives and their families to avoid discrimination and harassment based on their sexual orientation or
gender identity. Several employees reported engaging in these behaviors in response to workplace
experiences or because they were directly told to do so.
Discrimination and harassment negatively impact both employees and employers. One-third of
employees said they had left a job because of how they were personally treated based on their sexual
orientation or gender identity.
More robust protections, including monitoring and enforcement, are needed to ensure that LGBT
people—particularly transgender people and LGBT people of color—are fully protected from
discrimination and harassment in the workplace.
LGBT People’s Experiences of Workplace Discrimination and Harassment | 27
AUTHORS
Brad Sears, J.D., is the David Sanders Distinguished Scholar of Law and Policy and Founding Executive
Director at the Williams Institute. He is also the Associate Dean of Public Interest Law at UCLA Law.
Christy Mallory, J.D., is the Renberg Scholar of Law and Legal Director at the Williams Institute.
Andrew R. Flores, Ph.D., is a Visiting Scholar at the Williams Institute and an Assistant Professor of
Government at American University.
Kerith J. Conron, Sc.D., M.P.H., is the Blachford-Cooper Distinguished Scholar and Research Director
at the Williams Institute.
ACKNOWLEDGMENTS
The authors thank Dakota Strode, doctoral student in the School of Public Aairs at American
University, for his research assistance.
ABOUT THE WILLIAMS INSTITUTE
The Williams Institute is dedicated to conducting rigorous, independent research on sexual
orientation and gender identity law and public policy. A think tank at UCLA Law, the Williams Institute
produces high-quality research with real-world relevance and disseminates it to judges, legislators,
policymakers, media, and the public. These studies can be accessed at the Williams Institute website.
FOR MORE INFORMATION
The Williams Institute, UCLA School of Law
Box 951476, Los Angeles, CA 90095-1476
williamsinstitute.law.ucla.edu
RESEARCH THAT MATTERS
LGBT People’s Experiences of Workplace Discrimination and Harassment | 28
APPENDIX
METHODS
The Employment Experiences Survey was an anonymous cross-sectional survey conducted between
May 5
th
and 16
th
2021 with 1,007 U.S. sexual and gender minority adults ages 18 and up who were
in the workforce the week of March 1, 2020—just before COVID-19 emerged and many states
and localities shut down. Participants were selected by Morning Consult from the Lucid and Pure
Spectrum survey panels
28
using screening questions provided by the Williams Institute. Panelists
were screened on sex assigned at birth, gender identity, sexual orientation identity and workforce
participation and job type to recruit sexual and gender minority participants in three employment
groups (state or local government, private or non-prot organization, or self-employed, military,
federal, unemployed and looking for work, and working in a family business or farm). Eligible panelists
reviewed an information sheet before opting to participate in an online English language survey.
The Employment Experiences Survey was developed primarily to gather data about experiences of
harassment and discrimination in various types of employment settings. Where possible, survey
questions were modeled on prior questions used to assess employment discrimination and eorts
to avoid discrimination. For example, some employment discrimination questions were informed by
the Williams Major Lifetime Discrimination Scale.
29
Some questions about concealment and avoidance
are from a survey developed by the Center for the American Progress.
30
Questions about outness
at work were informed by the 2008 General Social Survey and questions about job commitment
were informed by the Human Rights Campaign’s 2018 “A Workplace Divided” survey.
31
Two open-
ended questions were also included in the survey to gather information about the participant’s
worst experience of unfair treatment, harassment, or discrimination at work because of their sexual
28
Prior to selecng the Lucid and Pure Spectrum panels for this study, and others, Morning Consult examined European
Society for Opinion and Markeng Research (ESOMAR) documents that contain a uniform set of roughly 30 quesons
for survey panel providers on topics such as sample sources and recruitment, respondent proling data, respondent
privacy and data security, data quality and validaon, and survey incenves. Non-probability panels are formed by
recruing panelists through loyalty and rewards programs, publisher partnerships, adversements on mobile, tablet
and desktop websites, and outreach to online gaming communies; snowball sampling or river sampling are excluded.
In addion, Morning Consult examines panels for quality based on average survey compleon me and correlaons
between dozens of variable pairs known to have high correlaons (e.g., party idencaon and polical ideology,
educaon and income, country headed in the right direcon and leader approval, vote and polical party, and consumer
condence variables). In general, only panels that meet Morning Consult’s quality requirements are approved as sample
providers.
29
Williams, D. R. (2016). Measuring Discriminaon Resource. hps://scholar.harvard.edu/les/davidrwilliams/les/
measuring_discriminaon_resource_june_2016.pdf. Accessed July 2021.
30
Singh, S. & Durso, L. E. (2017). Widespread Discriminaon Connues to Shape LGBT People’s Lives in Both Subtle
and Signicant Ways. Center for American Progress. hps://www.americanprogress.org/issues/lgbtq-rights/
news/2017/05/02/429529/widespread-discriminaon-connues-shape-lgbt-peoples-lives-subtle-signicant-ways/
Accessed July 2021.
31
NORC at the University of Chicago. The General Social Survey. GSS Quesonnaire 2008. Available at hps://gss.norc.org/
get-documentaon/quesonnaires; Human Rights Campaign. (2018) A Workplace Divided: Understanding the Climate for
LGBTQ Workers Naonwide. hps://www.hrc.org/resources/a-workplace-divided-understanding-the-climate-for-lgbtq-
workers-naonwide. Accessed July 2021.
LGBT People’s Experiences of Workplace Discrimination and Harassment | 29
orientation or gender identity, as well as experiences where the religious beliefs of others were
believed to be a factor in how the respondent was treated.
A total of 935 participants who self-identied as lesbian, gay, bisexual or were transgender (as
determined by responses to questions about sex assigned at birth and current gender identity) were
included in the analytic sample for this report. Participants who selected gender identity response
options, including male, female, transgender, and nonbinary, that dieredfrom their sex assigned
at birth, were classied as transgender. Those who selected gender identity options that were the
same as their sex assigned at birth were classied as cisgender. Cisgender participants who reported
“something else” as their sexual orientation identity (n=72) were excluded from empirical analyses
given uncertainly about whether they were sexual minorities or not. Descriptive analyses were
conducted using Stata v15.1 statistical software and include design-based F-tests (Rao-Scott chi-
square tests) of dierences in proportions to assess whether outcomes vary across demographic
groups at an alpha of 0.05.
32
Condence intervals (95% CI) were included in Appendix tables to
communicate the degree of uncertainty around an estimate due to sampling error. All analyses were
weighted using sampling weights developed by Morning Consult.
To construct the sampling weights for the entire sample, Morning Consult used the 2019 Population
Assessment of Tobacco and Health (PATH) Public Use File.
33
The 2019 PATH survey was conducted
with a large nationally representative sample of U.S. adults and included measures of sexual
orientation identity and transgender status. The PATH data were subset on LGBT respondents in
the workforce (full-time employed, part-time employed, self-employed, or looking for work), and this
subset was used to establish weighting targets for age (5 categories), sex (2 categories), race/ethnicity
(4 categories), education (3 categories), and region (4 categories). Iterative proportional tting
(or “raking”) was then used to create the weight variable. Weights were calibrated to address the
oversampling of LGBT adults in state and local government by using workforce sector targets from
LGBT adult respondents to the nationally representative 2016 Gallup Daily Tracking survey. Weights
were trimmed at 6 to avoid over-weighting a small number of respondents, and they were normalized
to sum to the sample size, which is common practice.
Calculations for the uncertainty of the results (like all other uncertainty measures for non-probability
samples) assumes that the weighted estimates are approximately unbiased. This approximate
unbiasedness assumption is based on the assertion that any systematic dierences between
sample and population are corrected when the sample is adjusted via weighting to match the LGBT
population in the workforce on key dimensions (age, race/ethnicity, education, region).
32
J. N. K. Rao, A. J. Sco. (1984). On chi-squared tests for mulway conngency tables with cell proporons esmated
from survey data. Ann. Stat. 12, 46–60.
33
United States Department of Health and Human Services. Naonal Instutes of Health. Naonal Instute on Drug
Abuse, and United States Department of Health and Human Services. Food and Drug Administraon. Center for Tobacco
Products. Populaon Assessment of Tobacco and Health (PATH) Study [United States] Public-Use Files. Inter-university
Consorum for Polical and Social Research [distributor], 2020-10-21. hps://doi.org/10.3886/ICPSR36498.v11
LGBT People’s Experiences of Workplace Discrimination and Harassment | 30
While selection probabilities for non-probability samples are unknown, in practice probability panels
face the same methodological challenges as non-probability panels
34
that need to be addressed using
statistical adjustment. While most non-probability panels themselves are not representative per se,
statistical adjustments can be used to create unbiased and representative samples independently of
the initial recruitment process.
The quotes from the respondents in this report were collected through two open-ended
questions. The rst asked “Tell us about your worst experience of unfair treatment, harassment,
or discrimination at work.” The other asked “Please explain what happened when you felt that
someone’s religious beliefs were a factor in the unfair treatment, harassment, or discrimination
that you experienced at work because of your sexual orientation/ gender identity” (asked only of
respondents who indicated that an employer’s or coworker’s religious beliefs were a factor in unfair
treatment, harassment, or discrimination they experienced). Responses were selected for inclusion
in this report to illustrate certain points while avoiding duplication in the content of the quotes and
representing the full diversity of the sample in terms of sexual orientation, gender identity, sex, race,
ethnicity, occupation, and current state of residence. The responses were edited to correct for typos,
spelling, grammar, missing words, and other issues not impacting the substance of the response.
Where words were otherwise changed (for verb tense, pronouns, clarity, to change information that
could be used to identity the respondent, etc.) the changes are noted with brackets. Where words
were cut (primarily to reduce the length of the quote or cut personally identifying information), the
omission is marked with ellipses. Names of employers were removed and replaced with language
describing the type of employment in brackets.
The study protocol was reviewed and approved by Institutional Review Board at UCLA.
34
Kennedy, C., Mercer, Al, Keeter, S., Hatley, N., McGeeney, K., & Gimenez, A. (2016). Evaluang Online Nonprobability
Surveys. Pew Research Center. hps://www.pewresearch.org/methods/2016/05/02/evaluang-online-nonprobability-
surveys/ Accessed July 2021.
LGBT People’s Experiences of Workplace Discrimination and Harassment | 31
TABLES
Table 1. LGBT participant demographic characteristics (n = 935), Employment Experiences Survey,
May 2021
LGBT EMPLOYEES (N = 935)
% 95% CI
Age
18-34 65.7 61.5, 69.7
35-44 20.3 17.1, 23.9
45-64 12.9 10.4, 15.9
65 and up 1.1 0.7, 1.9
Sex assigned at birth
Male 44.0 39.4, 48.7
Female 56.0 51.3, 60.6
Gender identity
Man 40.9 36.3, 45.6
Woman 51.2 46.6, 55.9
Transgender 2.6 1.5, 4.5
Nonbinary 5.3 3.8, 7.4
Sexual orientation
Gay or lesbian 34.4 30.1, 39.0
Straight 0.5 0.2, 1.3
Bisexual 62.3 57.7, 66.7
Something else 2.0 1.2, 3.3
Not sure 0.6 0.6, 1.0
Transgender and cisgender LGB
35
Transgender 9.5 7.2, 12.3
Cisgender LGB 90.5 87.7, 92.8
Race/ethnicity
White, non-Hispanic 50.1 45.4, 54.7
Black, non-Hispanic 10.4 8.2, 13.2
Hispanic or Latinx 31.3 26.3, 36.7
All other racial/ethnic groups, non- Hispanic 8.2 6.2, 10.8
35
Parcipants who selected gender identy response opons, including male, female, transgender, and nonbinary, that
diered from their sex assigned at birth, were classied as transgender. Those who selected gender identy opons that
were the same as their sex assigned at birth were classied as cisgender.
LGBT People’s Experiences of Workplace Discrimination and Harassment | 32
LGBT EMPLOYEES (N = 935)
% 95% CI
Education
Less than Bachelor’s degree 72.9 69.0, 76.5
Bachelor’s degree 16.0 13.5, 19.4
More than Bachelor’s degree 11.1 8.8, 13.7
Current employment
For-prot business 51.8 47.1, 56.4
Non-Prot organization 6.2 4.2, 9.0
Government employee, including military 12.0 9.3 14.7
Self-employed 17.0 13.4, 20.6
Unemployed/out of workforce 12.0 8.9, 15.1
Region
Northeast 18.2 14.8, 22.1
Midwest 20.2 17.0, 23.8
South 37.8 33.4, 42.4
West 23.9 19.9, 28.4
CI: condence interval
Table 2. Lifetime experiences of sexual orientation- or gender identity-based discrimination and
harassment against LGBT employees (n=935), Employment Experiences Survey, May 2021
LGBT EMPLOYEES (N = 935)
% 95% CI
Any lifetime discrimination 29.8 25.4, 34.1
Specic discrimination experience
Fired 22.8 19.0, 27.1
Not hired 23.7 19.8, 28.0
Any lifetime harassment 37.7 33.1, 42.3
Specic harassment type
Verbal harassment 30.7 26.4, 35.4
Physical harassment 20.8 17.2, 25.0
Sexual harassment 25.9 22.0, 30.3
Any lifetime discrimination or harassment 45.5 40.4, 49.8
CI: condence interval
LGBT People’s Experiences of Workplace Discrimination and Harassment | 33
Table 3. Negative comments, slurs, or jokes about LGBTQ people heard in the workplace by LGBT
employees (n=935), Employment Experiences Survey, May 2021
LGBT EMPLOYEES (N = 935)
% 95% CI
Heard negative comments, slurs, or jokes about LGBTQ people in the workplace in general
or direct at oneself
Yes 67.5 62.9, 71.8
No 32.5 28.2, 37.1
CI: condence interval
Table 4. Lifetime experiences of sexual orientation- or gender identity-based discrimination and
harassment against LGBT employees (n=932) by race/ethnicity, Employment Experiences Survey,
May 2021
PEOPLE OF COLOR
(N=318)
WHITE
(N=614)
% 95% CI % 95% CI
Any lifetime discrimination 33.2 26.0, 40.5 26.3 21.4, 31.3
Specic discrimination experience
Fired 25.7 19.6, 33.0 19.9 15.6, 24.9
Not hired 29.0 22.6, 36.5 18.3 14.5, 22.9
Any lifetime harassment 40.6 33.0, 48.3 34.8 29.7, 40.0
Specic harassment type
Verbal harassment 35.6 28.4, 43.4 25.9 21.4, 31.0
Physical harassment 23.8 17.8, 31.0 18.0 14.1, 22.6
Sexual harassment 25.9 19.7, 33.2 25.9 21.4, 31.0
Any lifetime discrimination or harassment 48.6 40.7, 56.4 41.8 36.6, 46.9
CI: condence interval
Bold text indicates stascally signicant dierence
LGBT People’s Experiences of Workplace Discrimination and Harassment | 34
Table 5. Lifetime experiences of sexual orientation- or gender identity-based discrimination and
harassment against LGBT employees (n=935) by gender identity, Employment Experiences Survey,
May 2021
CISGENDER LGB (N=838) TRANSGENDER (N=97)
% 95% CI % 95% CI
Any lifetime discrimination 27.8 23.3, 32.3 48.8 34.8, 62.8
Specic discrimination experience
Fired 21.9 180, 26.5 30.9 18.9, 46.0
Not hired 21.5 17.7, 26.0 43.9 30.4, 58.4
Any lifetime harassment 36.9 32.0, 41.7 45.8 31.9, 59.7
Specic harassment type
Verbal harassment 29.3 24.9, 34.3 43.8 30.7, 57.8
Physical harassment 20.0 16.2, 24.5 28.2 17.2, 42.7
Sexual harassment 25.9 21.7, 30.5 26.3 15.7, 40.5
Any lifetime discrimination or harassment 43.0 38.0, 47.9 65.7 53.6, 77.8
CI: condence interval
Bold text indicates stascally signicant dierence
Table 6. Experiences of sexual orientation- or gender identity-based discrimination and
harassment against LGBT employees (n=935) by timing of most recent experience, Employment
Experiences Survey, May 2021
LGBT EMPLOYEES (N = 935)
% 95% CI
Any discrimination within the past year 8.9 6.5 12.0
Specic discrimination experience
Fired 6.1 4.2, 8.7
Not Hired 6.2 4.2, 9.0
Any discrimination one to ve years ago 12.8 9.8, 16.4
Specic discrimination experience
Fired 11.1 8.4, 14.6
Not Hired 11.2 8.5, 14.5
Any discrimination over ve years ago 8.1 5.9, 11.1
Specic discrimination experience
Fired 6.8 4.7, 9.8
Not Hired 5.9 4.1, 8.5
LGBT People’s Experiences of Workplace Discrimination and Harassment | 35
LGBT EMPLOYEES (N = 935)
% 95% CI
Any harassment within the past ve years 24.3 20.5, 28.6
Specic harassment type
Verbal Harassment 19.4 15.9, 23.4
Physical Harassment 12.1 9.3, 15.5
Sexual Harassment 12.9 10.2, 16.3
Any harassment over ve years ago 13.4 10.4, 17.1
Specic harassment type
Verbal Harassment 13.5 10.3, 17.5
Physical Harassment 8.6 6.2, 11.9
Sexual Harassment 13.4 10.35, 17.1
CI: condence interval
Table 7. Past-year experiences of sexual orientation- or gender identity-based discrimination
against LGBT employees (n=932) by race/ethnicity, Employment Experiences Survey, May 2021
PEOPLE OF COLOR
(N=318)
WHITE
(N=614)
% 95% CI % 95% CI
Any discrimination within the past year 11.3 7.5, 16.6 6.5 4.1, 10.2
Specic discrimination experience
Fired 7.9 4.8, 12.7 4.4 2.7, 7.1
Not Hired 8.0 4.8, 13.0 4.4 2.4, 7.9
CI: condence interval
Table 8. Religion as a motivating factor for sexual orientation- or gender identity-based
discrimination or harassment against LGBT employees (n=471) by race/ethnicity and gender
identity, Employment Experiences Survey, May 2021
ALL
(N=471)
PEOPLE OF COLOR
(N=179)
WHITE
(N=290)
CISGENDER LGB
(N=404)
TRANSGENDER
(N=67)
% 95% CI % 95% CI % 95% CI % 95% CI % 95% CI
Religious beliefs were a factor in discrimination or harassment
Yes 57.0 50.5, 63.2 63.5 53.1, 72.8 49.4 41.9, 57.0 55.6 48.6, 62.3 66.8 48.1, 81.3
No 43.0 36.8, 49.5 36.5 27.2, 46.9 50.6 43.0, 50.1 44.4 37.7, 51.4 33.2 18.7, 51.9
CI: condence interval
Bold text indicates stascally signicant dierence
LGBT People’s Experiences of Workplace Discrimination and Harassment | 36
Table 9. Openness about being LGBTQ at work among LGBT employees (n=932), Employment
Experiences Survey, May 2021
LGBT EMPLOYEES (N = 932)
% 95% CI
Not out to supervisor 50.4 45.7, 55.1
Not out to any co-workers 25.8 22.0, 30.0
Out to a few co-workers 15.0 12.0, 18.8
Out to some co-workers 16.2 12.7, 20.4
Out to most co-workers 13.4 10.9, 16.5
Out to all co-workers 29.5 25.4, 34.0
CI: condence interval
Table 10. Covering behaviors at current job among LGBT employees (n=935), Employment
Experiences Survey, May 2021
LGBT EMPLOYEES (N = 935)
% 95% CI
Changed presentation at work 40.7 36.3, 45.4
Specic alteration of presentation
Changed hairstyle, makeup, or appearance 24.4 20.5, 28.7
Changed dress 24.6 20.7, 28.9
Changed voice or mannerisms 25.8 21.8, 30.3
Changed bathroom use 16.1 13.2, 19.6
Hid personal life
Avoided work events/travel 22.8 19.2, 26.9
Avoided social events with co-workers 43.2 38.6, 47.9
Avoided talking about family 33.2 29.1, 37.7
Avoided talking about social life 39.3 34.9, 43.9
Hid family photos 29.3 25.3, 33.7
Not brought family to work-related events 23.9 20.3, 28.0
CI: condence interval
LGBT People’s Experiences of Workplace Discrimination and Harassment | 37
Table 11. Covering behaviors at work among LGBT employees (n=932) by race/ethnicity,
Employment Experiences Survey, May 2021
PEOPLE OF COLOR
(N=318)
WHITE
(N=614)
% 95% CI % 95% CI
Changed presentation at work 44.4 36.8, 52.2 36.9 32.2, 41.9
Specic alteration of presentation
Changed hairstyle, makeup, or appearance 28.8 22.3, 36.3 20.0 16.3, 24.4
Changed dress 27.7 21.2, 35.2 20.8 16.9, 25.3
Changed bathroom use 17.4 12.6, 23.6 14.4 11.5, 18.0
Changed voice or mannerisms 31.0 24.1, 38.7 20.7 16.9, 25.2
Hid personal life
Avoided work events/travel 23.2 17.5, 30.0 22.3 18.2, 27.1
Avoided social events with co-workers 45.4 37.8, 53.3 40.9 35.8, 46.2
Avoided talking about family 34.4 27.6, 42.0 31.9 27.4, 36.7
Avoided talking about social life 40.9 33.5, 48.7 37.6 32.9, 42.5
Hid family photos 29.8 23.3, 37.2 28.8 24.2, 33.8
Not brought family to work-related events 24.6 18.8, 31.6 23.1 19.1, 27.6
CI: condence interval
Bold text indicates stascally signicant dierence
Table 12. Covering behaviors at work among LGBT employees (n=935) by gender and sexual
orientation group, Employment Experiences Survey, May 2021
CISGENDER LGB
(N=838)
TRANSGENDER
(N=97)
% 95% CI % 95% CI
Changed presentation at work 39.0 34.3, 43.9 57.7 43.1, 71.1
Specic alteration of presentation
Changed hairstyle, makeup, or appearance 23.3 19.3, 27.9 36.4 24.7, 50.0
Changed dress 23.3 19.3, 27.9 35.4 24.3, 48.4
Changed bathroom use 14.9 11.9, 18.5 27.5 17.8, 39.9
Changed voice or mannerisms 25.4 21.1, 30.1 30.0 19.8, 42.7
Hid personal life
Avoided work events/travel 21.6 17.9, 25.8 34.6 22.5, 49.1
Avoided social events with co-workers 42.4 37.5, 47.3 50.9 37.3, 64.4
Avoided talking about family 32.4 28.0, 37.1 41.1 28.4, 55.2
Avoided talking about social life 38.6 33.9, 43.5 45.8 32.9, 59.3
Hid family photos 29.6 25.3, 34.3 26.8 17.2, 39.2
Not brought family to work-related events 23.9 20.1, 28.2 24.2 14.8, 37.1
CI: condence interval
Bold text indicates stascally signicant dierence
LGBT People’s Experiences of Workplace Discrimination and Harassment | 38
Table 13. Impact of sexual orientation- or gender identity-based discrimination and unsupportive
environments on employee retention among LGBT employees (n=935), Employment Experiences
Survey, May 2021
LGBT EMPLOYEES (N = 935)
% 95% CI
Left a job due to personal treatment 34.2 29.8, 38.9
Looked for another job due to personal treatment 33.9 29.5, 38.5
Looked for another job due to uncomfortable environment 35.1 30.7, 39.7
CI: condence interval
Table 14. Impact of sexual orientation- or gender identity-based discrimination and unsupportive
environments on employee retention among LGBT employees (n=932) by race/ethnicity,
Employment Experiences Survey, May 2021
PEOPLE OF COLOR
(N=318)
WHITE
(N=614)
% 95% CI % 95% CI
Left a job due to personal treatment 38.7 31.4, 46.5 29.7 24.9, 35.0
Looked for another job due to personal treatment 37.5 20.3, 45.3 30.2 25.4, 35.4
Looked for another job due to uncomfortable environment 36.7 29.6, 44.4 33.4 28.5, 38.6
CI: condence interval
Table 15. Impact of sexual orientation- or gender identity-based discrimination and unsupportive
environments on employee retention among LGBT employees (n=935) by gender identity,
Employment Experiences Survey, May 2021
CISGENDER LGB
(N=838)
TRANSGENDER
(N=97)
% 95% CI % 95% CI
Left a job due to personal treatment 30.6 26.2, 35.2 43.7 31.0, 57.4
Looked for another job due to personal treatment 29.8 25.6, 34.4 45.6 32.7, 59.2
Looked for another job due to uncomfortable environment 31.4 27.2, 36.0 48.9 35.6, 62.4
CI: condence interval
Additional analyses presented in this paper are on le with the authors.
