© Copyright 2023, Texas Association of Counties
2023
PUBLIC INFORMATION ACT
TEXAS ASSOCIATION OF COUNTIES
1210 San Antonio Street, Austin, Texas 78701
Mr. Nathan Cradduck
Tom Green County Auditor & Association President
Susan M. Redford
Executive Director
PREPARED BY ASSOCIATION LEGAL DEPARTMENT
Michael Pichinson
General Counsel
Laura V. Garcia
Associate General Counsel
Katherine Howard
Associate General Counsel
Paul Miles
Associate General Counsel
Mike Thompson, Jr.
Associate General Counsel
Jamie Chandler
Operations Manager
Abbie Jamison
Paralegal
THIS PUBLICATION IS A RESEARCH TOOL AND NOT THE COUNSEL OF AN ATTORNEY. THIS
PUBLICATION IS NOT A SUBSTITUTE FOR THE ADVICE OF AN ATTORNEY. It is provided without warranty
of any kind and, as with any research tool, should be double checked against relevant statutes, case law, attorney
general opinions and advice of legal counsel e.g., your county attorney. Each public officer is responsible for
determining duties of the office or position held. Any question regarding such duties should be directed to
competent legal counsel for a written opinion.
TABLE OF CONTENTS
THE GENERAL POLICY ........................................................................................................... 5
People are Entitled to Information About the Government. ............................................... 5
The Freedom of Information Act, Open Records Act, Sunshine Law, etc. ........................ 5
Information is Presumed Open to the Public. ....................................................................... 5
The Act Lists Specific Exceptions to Required Public Release. ........................................... 7
Some Information Cannot Be Disclosed. ............................................................................... 7
Protected Health Information is Not Public Information. ................................................... 7
You Work for the Public. ........................................................................................................ 7
Don’t Promise Confidentiality. ............................................................................................... 8
THE ROLE OF THE ATTORNEY GENERAL ....................................................................... 8
The Role of Your Attorney. ..................................................................................................... 9
Your Role. ................................................................................................................................. 9
OFFICER FOR PUBLIC INFORMATION .............................................................................. 9
Elected County Officer. ........................................................................................................... 9
Request Made to Wrong Officer. ............................................................................................ 9
Department Heads. .................................................................................................................. 9
Duties of Officer for Public Information. ............................................................................ 10
Officer to Display Notice Regarding Public Information ................................................... 11
TRAINING REQUIRED FOR COUNTY OFFICIALS ......................................................... 11
A REQUEST FOR RECORDS.................................................................................................. 12
Routine or Over-the-Counter Records Requests. ............................................................... 12
Written Request Triggers the Public Information Act. ...................................................... 12
Request Considered Withdrawn ........................................................................................... 13
WHAT THE PUBLIC INFORMATION ACT REQUIRES .................................................. 14
Access to Records. .................................................................................................................. 14
What the Public Information Act Doesn’t Require. ........................................................... 14
Repetitious or Redundant Requests ..................................................................................... 15
ACCESS TO COMPUTER AND ELECTRONIC INFORMATION ................................... 15
TEMPORARY SUSPENSION OF REQUIREMENTS FOR ................................................ 16
COUNTIES IMPACTED BY CATASTROPHE ..................................................................... 16
RECORDS FROM LAW ENFORCEMENT BODY WORN CAMERAS ........................... 18
Policy Required. ..................................................................................................................... 18
The Request. ........................................................................................................................... 18
Restrictions on Release of Records ....................................................................................... 18
Request for Attorney General Decision. .............................................................................. 19
Voluminous Requests. ............................................................................................................ 19
THE REQUESTOR .................................................................................................................... 20
The Motives of the Requestor Don’t Matter........................................................................ 20
Selective Release. .................................................................................................................... 20
Special Right of Access .......................................................................................................... 20
Inmate Requests. .................................................................................................................... 21
INFORMATION SUBJECT TO THE PUBLIC INFORMATION ACT ............................. 21
Generally. ................................................................................................................................ 21
Information Stored in a Computer or Other Electronic Device. ....................................... 21
Information in the Possession of a Consultant or Contractor. .......................................... 21
Copyrighted Materials. .......................................................................................................... 22
THE TEN-DAY RULE ............................................................................................................... 22
CHARGING FOR COPIES OR INSPECTION ...................................................................... 24
The County May Charge for Copies. ................................................................................... 24
Waiver of Charges.................................................................................................................. 25
Charging for Inspection of Records. .................................................................................... 25
Itemized Statement Required................................................................................................ 25
Requiring a Deposit or Bond for Inspection of Records. ................................................... 25
Requiring a Deposit or Bond for Copies. ............................................................................. 26
Limiting Personnel Time Spent on Requests. ...................................................................... 26
Requiring a Deposit or Bond for Unpaid Amounts. ........................................................... 27
Charges for Shipping and Postage. ...................................................................................... 27
Cost Provisions outside of the Public Information Act. ..................................................... 27
GUIDELINES FOR CHARGING FOR PUBLIC INFORMATION .................................... 28
Legal or letter size paper copies. ........................................................................................... 28
Fifty or Fewer pages of standard paper copies ................................................................... 28
More than 50 pages of standard paper copies ..................................................................... 28
Information requiring programming or manipulation of data ......................................... 28
Labor Costs and Overhead ................................................................................................... 28
Copies on a medium other than standard size paper ......................................................... 29
SEEKING A DETERMINATION FROM THE ATTORNEY GENERAL ......................... 29
Generally. ................................................................................................................................ 29
Contact your Attorney. .......................................................................................................... 30
Notice to Requestor. ............................................................................................................... 31
Comments to Requestor. ....................................................................................................... 31
Notice to Third Party. ............................................................................................................ 31
Previous Determinations. ...................................................................................................... 31
Notice of Redaction ................................................................................................................ 32
Prohibited Requests for Determinations. ............................................................................. 32
THE EXCEPTIONS ................................................................................................................... 33
Confidential Personal Information and Privacy. ................................................................ 33
Attorney-Client Privilege....................................................................................................... 36
Audit Working Papers. .......................................................................................................... 36
Commercial Information. ...................................................................................................... 36
County’s Negotiating Position. .............................................................................................. 38
Court Orders. ......................................................................................................................... 38
Credit Card, Debit Card, or Charge Card. ......................................................................... 38
Economic Development Information.................................................................................... 38
Homeland and Network Security. ........................................................................................ 39
Intra-County Memoranda. .................................................................................................... 39
Law Enforcement. .................................................................................................................. 39
Litigation. ................................................................................................................................ 40
Personal Safety. ...................................................................................................................... 40
Social Security Numbers. ...................................................................................................... 40
VIOLATIONS AND PENALTIES ............................................................................................ 41
Criminal Violations ................................................................................................................ 41
Criminal Penalties .................................................................................................................. 41
Official Misconduct ................................................................................................................ 42
Civil Enforcement .................................................................................................................. 42
BEST PRACTICES .................................................................................................................... 43
Set Up a System for Reviewing Your Mail. ......................................................................... 43
The symbol indicates sections that have been updated since the previous publication.
Date Stamp Your Mail. .......................................................................................................... 43
When You Should Contact Your Attorney. ......................................................................... 43
Never Destroy Records That Have Been Requested. .......................................................... 44
APPENDIX A .............................................................................................................................. 45
Cost of Copies of Public Information
5
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PUBLIC INFORMATION ACT
1
THE GENERAL POLICY
People are Entitled to Information About the Government. The Public Information Act
is a Texas statute codified as Chapter 552 of the Texas Government Code.
2
It declares
that it is the public policy of Texas that people are entitled to full and complete
information regarding the affairs of government and the official acts of those who
represent them as public officials and employees.
The Freedom of Information Act, Open Records Act, Sunshine Law, etc. You may hear
people refer to the “Freedom of Information Act,” and you may see the Freedom of
Information Act invoked by name in a request for access to county records. Strictly
speaking, the Freedom of Information Act is the federal equivalent of the Public
Information Act and applies to information in the possession of a federal agency.
However, the Public Information Act is certainly a freedom of information law, and
people often will use the federal name when they mean to refer to the state law. This is
of no consequence to the validity of a request for access to records.
Similarly, the Public Information Act may be referred to by different names. Since the
1995 session of the Legislature, the official name of the Act has been the "Public
Information Act." However, the Act is often referred to as the Open Records Act, its
former name. Open government laws like the Public Information Act and the Open
Meetings Act are sometimes generically referred to as "Sunshine Laws." It doesn't matter
what someone calls it so long as their request is in writing and reasonably identifies the
information sought.
Information is Presumed Open to the Public. The Public Information Act makes all
“public information” open to the public unless the information is specifically excepted
from disclosure by the Public Information Act or other law. “Public information” is
defined very broadly to include information that is written, produced, collected,
assembled, or maintained under a law or ordinance or in connection with the transaction
1
This publication includes changes adopted by the 88th Legislature through the Fourth Called Session
(2023). Portions of this handbook were adapted with permission from the City of Austin’s Public
Information Handbook.
2
The office of the Texas Attorney General publishes a comprehensive Public Information Handbook. You
may obtain a copy from that office or access it through the attorney general’s website,
texasattorneygeneral.gov/og/open-government-related-publications. A link to attorney general opinions
are also available on the same website.
6
December 2023
of official business by a “governmental body."
3
“Official business” is defined as any
matter over which a governmental body has any authority, administrative duties, or
advisory duties.
4
A county officer’s or employee’s e-mails made in the transaction of
county business are public information that must be produced, even if they are made on
a personally-owned mobile communications device.
5
Employees, former employees,
officials, and former officials who retain public information on their personal devices and
who have not forwarded public information to the appropriate public information officer
for their county are “temporary custodians” of the public information on their personal
devices.
6
Public information also includes information that is created for a governmental
body by a third party if the governmental body either owns or has access to the
information.
7
Under the Public Information Act, information is presumed to be open. The Act provides
a nonexclusive list of types of public information that are not excepted from disclosure
under the Act and that are public unless the Act or “another law” makes the information
confidential.
8
These records are sometimes referred to as “super” public. Examples
include: a completed report, audit, evaluation, or investigation (except for law enforcement
or prosecutor information); the names, sex, ethnicity, salary, title, and dates of
employment of governmental officers and employees; and the name of each official and
the final record of voting on all proceedings of a governmental body. Other examples of
“super” public information include categories of contracting information, including, but
not limited to the total overall price the county will or could pay under a contract, a
description of the items or services and associated cost for the item or services if identified
in the contract, the delivery and service deadlines, remedies for a breach of contract, the
identity of all parties and subcontractors to a contract, the execution and effective dates,
the contract duration terms plus extension options, and information regarding progress
reports, milestones, amendments, and contract variances.
9
The attorney general does not consider the exceptions to disclosure in the Act itself to be
“another law,” if the exceptions may be waived by the governmental body. In other
words, the fact that one part of the Act allows a governmental body to withhold
3
Access to records of the judiciary is governed by rules of the Texas Supreme Court or other law, not the
Public Information Act. Tex. Gov’t. Code §552.0035; Tex. Rules of Judicial Administration Rule 12.
4
Tex. Gov’t Code §552.003(2-a)
5
Tex. Gov’t Code §552.002(a-1) and (a-2); See Tex. Att’y Gen. Open Records Letter Nos. 2005-06753,
2005-01126, 2003-1890, 2003-0951; Adkisson v. Paxton, 459 S.W.3d 761, 765 (Tex. App. Austin 2015, no pet.).
6
Tex. Gov’t Code §552.003(7)
7
Tex. Gov’t Code §552.002(a)(2)
8
Tex. Gov’t Code §552.022
9
Tex. Gov’t Code §552.0222
7
December 2023
information under certain circumstances does not mean that the governmental body may
always withhold the information.
A county commissioners court is one of the entities specifically listed in the Public
Information Act as a “governmental body.
10
The attorney general has determined that
the records maintained in the offices of individual county officers are also subject to the
Public Information Act, reasoning that county offices are funded wholly or partly with
public funds. The boards and commissions created by the county, as well as that part of
most corporations or other organizations that are funded in whole or in part with public
funds, are also covered by the Act.
11
The Act Lists Specific Exceptions to Required Public Release. If a governmental body
wishes to withhold requested information from public release, the governmental body
has the burden of overcoming the presumption of openness by establishing that the
information is within an exception to disclosure listed in the Public Information Act,
another statute, case law, or other law. The Act provides a specific process for
determining whether information is within an exception, discussed in more detail below.
Because the intent of the law is to encourage prompt disclosure of requested public
information, this process is extremely time sensitive.
Some Information Cannot Be Disclosed. The Public Information Act protects
confidential information in the custody of a governmental body. As discussed below, it
is unlawful for a county officer or employee to disclose confidential information.
Examples of information that the attorney general has determined to be confidential are:
reports of allegations of child abuse; communications between a patient and a mental
health professional; certain information relating to emergency medical services; and
certain medical records.
Protected Health Information is Not Public Information. Protected health information
as defined by Section 181.006 of the Health and Safety Code is not public information and
therefore is not subject to disclosure under the Act.
12
You Work for the Public. It is important to remember that you are public officers and
employees. The government belongs to the public. In making a request for public
information, a requestor is not attacking you, your office, or the county. The requestor is
exercising a specific statutory right, and it is appropriate and legitimate for them to do
10
Tex. Gov’t Code §552.003(1)(A)(ii)
11
Tex. Gov’t Code §552.003(1)(A)(xv)
12
Tex. Gov’t Code §552.002(d)
8
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so. A requestor should always be treated with respect, and the request should be taken
seriously and handled promptly.
Don’t Promise Confidentiality. Keep in mind that under the Public Information Act,
information may only be withheld if a specific exception to disclosure permits the
information to be withheld. The county may not confer confidentiality on information or
on a particular record by promising to keep it confidential. Disappointment and
unhappiness will result if someone is promised confidentiality and the county is later
required to release the information to the public.
THE ROLE OF THE ATTORNEY GENERAL
The Texas Attorney General’s Office plays an important role in the administration of the
Public Information Act. If the county wishes to withhold information or believes
information must be withheld, it must seek a decision from the attorney general that one
or more exceptions to required disclosure set out in the Act applies to the information in
question, unless the attorney general has issued a previous determination that
encompasses the exact information sought in a request.
13
A governmental body does not
need to request an attorney general decision if the Open Records Division of the Texas
Attorney General’s Office has previously determined the requested information falls
under an exception to disclosure.
14
The attorney general oversees the information
withholding decisions of the county to ensure compliance with and uniformity of
application of the Act. This is important to understand when your office wishes to
withhold requested information.
The attorney general’s office must be provided with copies of the information in question
in order to perform its oversight role.
15
In the case of records that are voluminous or
repetitive, the attorney general will accept representative samples of the records. The
attorney general is prohibited by the Public Information Act from releasing records
submitted to it by the county for review under the Act. If the attorney general finds that
records must be released, that office will return the records to the county along with a
13
Tex. Gov’t Code §552.301
14
For more information about Attorney General previous determinations, see generally.
https://www.texasattorneygeneral.gov/open-government/governmental-bodies/previous-determinations-
overview. For a list of previous determinations by governmental body, see
https://www.texasattorneygeneral.gov/open-government/governmental-bodies/previous-determinations-
governmental-body.
15
Tex. Gov’t Code §552.303, Tex. Gov’t Code §552.3031, added by HB 3033, 88th (R) Leg., Effective
September 1, 2023
9
December 2023
finding that the records must be released. This gives the county an opportunity to seek
judicial relief, should that be appropriate.
The Role of Your Attorney. If your office wishes to withhold information, your attorney
should assist you in seeking a decision from the attorney general. The Public Information
Act is time sensitive. Generally, when the county wishes to withhold information that has
been requested, you must seek a determination from the attorney general within 10
business days of receiving the request or from constructive receipt of the request if there
is reason to believe the requested information may be in the custody of a temporary
custodian.
16
For this reason, prompt attention to requests for public records is essential.
Your Role. Each county office should design and implement information management
practices that permit compliance with the Public Information Act.
OFFICER FOR PUBLIC INFORMATION
Elected County Officer. The Public Information Act designates each elected county
officer as the officer for public information and as the custodian of the information
created or received by that person’s office.
17
For example, the county clerk is the
officer/custodian of records maintained in the clerk’s office. But the clerk is not the
officer/custodian for records maintained by the sheriff, county judge, county attorney, or
other elected county official. Each elected officer is responsible for the records of his or
her office.
Request Made to Wrong Officer. When one county officer receives a request for
information that is not kept by that officer, the officer may want to advise the requestor
to redirect the request to the appropriate county officer.
Department Heads. The Public Information Act states that each department head serves
as an agent of the officer for public information for the purpose of complying with the
Public Information Act.
18
This means that receipt of a request within a department of a
county officer is considered receipt by the officer. The officer should take necessary steps
to ensure that all department heads understand the time sensitive nature of the Public
Information Act and their respective duties under the Act.
16
Tex. Gov’t Code §§552.301(b), 552.233(d)
17
Tex. Gov’t Code §552.201(b)
18
Tex. Gov’t Code §552.202
10
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Duties of Officer for Public Information. Each officer for public information must make
public information available for inspection and copying.
19
The officer must keep the
records safe and properly maintained.
20
The officer must make reasonable efforts to
obtain public information from a temporary custodian if the officer is aware of facts
sufficient to warrant a reasonable belief that the temporary custodian has possession,
custody or control of the information and the officer is unable to comply with the duties
imposed by the Public Information Act without obtaining the information from the
temporary custodian.
21
Temporary Custodian. Employees, former employees, officials, and former officials who
retain public information on their personal devices and who have not forwarded public
information to the appropriate public information officer for their county are “temporary
custodians” of the public information on their personal devices.
22
Temporary Custodian Does Not Own Public Documents. A temporary custodian does
not have, by virtue of the custodian’s position or former position, a personal or property
right to public information the officer or employee created while acting in an official
capacity.
23
Responsibility of Temporary Custodian to Preserve Public Information. A temporary
custodian is required to forward or transfer the public information to the county or a
county server to be preserved or preserve the public information in its original form in a
backup or archive and on the privately owned device for the appropriate preservation
period.
24
A temporary custodian is required to forward or transfer the public information in his or
her possession to the county not later than the 10
th
day after the officer of public
information requests the temporary custodian to surrender or return the information.
Failure to do so is grounds for disciplinary action by the county or other penalties
provided by law.
25
19
Tex. Gov’t Code §552.203(1)
20
Tex. Gov’t Code §552.203(2) & (3)
21
Tex. Gov’t Code §552.203(4)
22
Tex. Gov’t Code §552.003(7)
23
Tex. Gov’t Code §552.233(a)
24
Tex. Gov’t Code §552.004(b)
25
Tex. Gov’t Code §552.233(b) & (c)
11
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Receipt Date of Request for Public Information Possessed by Temporary Custodian.
The county is considered to have received the request for information in possession of a
temporary custodian on the date the public information is surrendered or returned to the
county.
26
Preservation Period of Records Held by Temporary Custodian. Records held by a
temporary custodian are subject to the same preservation, destruction, and disposition
requirements as appropriate for the type of record.
27
Officer to Display Notice Regarding Public Information. The officer for public
information is required to prominently display a sign that contains basic information
about the rights of a requestor of information, the responsibilities of the governmental
body, and the procedures for inspecting or obtaining copies of public information.
28
The
attorney general prescribes the form, content, and size of the sign.
29
The officer for public
information must place the sign in one or more locations in the administrative offices
where the sign will be clearly visible to the public and to the employees who receive and
respond to public information requests.
TRAINING REQUIRED FOR COUNTY OFFICIALS
All elected and appointed county officials must complete a training course on the Public
Information Act.
30
The attorney general makes the training available at no cost on video
and on his website. The one-time course must be at least one hour and may not exceed
two hours.
A county official must complete the training not later than 90 days after taking office.
The statute does not impose a penalty for failure to complete the required training.
The attorney general may require county officials to complete the course of training if
the attorney general determines that the county has failed to comply with a requirement
of the Act. The attorney general must notify each county official in writing of the
26
Tex. Gov’t Code §552.233(d)
27
Tex. Gov’t Code §552.004(b) & (c)
28
Tex. Gov’t Code §552.205(a)
29
A free, downloadable copy of the required Public Information Act poster is available at
https://www.texasattorneygeneral.gov/open-government/governmental-bodies/pia-poster
.
30
Tex. Gov’t Code §552.012. A county official may designate a “public information coordinator” to
complete the training on the official’s behalf, if the designee is primarily responsible for administering the
public official’s duties under the Act.
12
December 2023
determination and the requirement to complete the training, which must be completed
not later than the 60th day after the date the official receives the notice.
31
A REQUEST FOR RECORDS
Routine or Over-the-Counter Records Requests. Many county employees process
routine or over-the-counter requests for records as part of their ordinary duties. These
transactions do not ordinarily raise issues under the Public Information Act because no
written request is made for the records or because no real issue exists about whether the
records must be, or may be, released.
Some examples of records routinely requested from county offices include property
records maintained by the county clerk and voter registration records maintained by the
voter registrar.
Written Request Triggers the Public Information Act. The Public Information Act is
triggered when a person submits a written request for information to the county.
32
While
the request must be in writing to trigger the Public Information Act, it need not be in any
special form, and it need not invoke or mention the Public Information Act. A request is
valid so long as it is in writing (including e-mail) and reasonably identifies the
information sought. A requestor may not know exactly what a county office calls specific
documents or know exactly how they might be stored. If you can’t be sure what
information is being sought, you must contact the requestor to clarify the issue.
33
However, keep in mind that you may not ask the requestor WHY the requestor wants
the information.
34
Method of Making Written Request for Public Information. A request may be
submitted to the applicable public information officer or a person designated by that
officer by (1) United States mail, (2) electronic mail. (3) hand delivery, or (4) any other
delivery method approved by the governmental body--including facsimile transmission
or electronic submission through the county’s internet website. To approve an alternate
delivery method, the county must include the method on its website and on its posted
public information signs.
35
31
Tex. Gov’t Code, §552.012, added by HB 3033, 88th (R) Leg., Effective September 1, 2023
32
A subpoena duces tecum or a request for discovery is not a request under the Public Information Act.
Tex. Gov’t Code §552.0055
33
Tex. Gov’t Code §552.222
34
Tex. Gov’t Code §552.222(a)
35
Tex. Gov’t Code §552.234(a) & (b)
13
December 2023
Designation of Addresses for Public Information Requests. A county may designate
one mailing address and one email address for receipt of written public information
requests. If the county does so and includes the addresses on its PIA posters and the
county website, it is not required to respond to a request for information unless the
request is received at one of the addresses, by hand delivery, or by another appropriate
method that has been approved by the county.
36
Public Information Request Form. The Attorney General has created a public
information request form for use by governmental bodies.
The PIA requires
governmental bodies who allow requestors to use this form, to post the form on their
website.
37
The form is available for download on the Attorney General’s website.
38
Request Considered Withdrawn. To obtain clarification, discussion, or additional
information about a request you receive, you must send a letter, by certified mail, to the
address the requestor provided in the underlying request for information, or to the
requestor’s e-mail address if no mailing address is provided.
39
You must include in your
letter a statement of the consequence if the requestor fails to timely respond to your letter.
The requestor must respond to you in writing by the 61
st
day or the request is considered
to have been withdrawn.
40
If the request for public information was sent by e-mail, you must send the request for
clarification or discussion or the written request for additional information by e-mail to
the same e-mail address from which the original request was sent or to another e-mail
address provided by the requestor. You may consider the request withdrawn if you do
not receive a written response or response by e-mail from the requestor by the 61
st
day.
41
As discussed below, a request may also be considered to have been withdrawn if the
requestor does not respond to a cost estimate letter from the county within 10 business
days after the requestor has received it. Additionally, a request is considered withdrawn
if the requestor fails to inspect or duplicate public information by the 60
th
day after it is
made available or fails to pay postage and other applicable charges by the 60
th
day after
the date the requestor is informed of the charges.
42
36
Tex. Gov’t Code §552.234(c) & (d)
37
Tex. Gov’t Code §552.235(b)
38
https://www.texasattorneygeneral.gov/open-government/governmental-bodies/responding-pia-
request/public-information-request-form
39
Tex. Gov’t Code §552.222(f) & (g)
40
Tex. Gov’t Code §552.222(d)
41
Tex. Gov’t Code §552.222(g)
42
Tex. Gov’t Code §552.221(e)
14
December 2023
WHAT THE PUBLIC INFORMATION ACT REQUIRES
Access to Records. The Public Information Act requires the county to provide access to
information that exists at the time of the request, or to seek a determination from the
attorney general that the information may or must be withheld. Access to requested
information must be provided promptly.
43
If the requested information cannot be
produced for inspection or duplication within 10 business days after the request is
received, the governmental body must certify that fact in writing to the requestor, and
must set a date and hour within a “reasonable time” when the information will be
available.
44
If the information is in active use or in storage, the governmental body must
also certify this fact in writing, and arrange for the information to be available to the
requestor within a reasonable amount of time.
45
All requests for information must be
treated uniformly.
46
The requestor may choose merely to inspect records or to seek copies
of them. When a record may be partially withheld, unless the requestor agrees otherwise,
the requestor is entitled to a copy of the actual record with the confidential or non-
disclosable parts excised. A requestor may request that records be sent by mail. The
county may charge for copies or access in certain circumstances.
A county may refer a requestor to an exact Internet location or URL address on a website
maintained by the county and accessible to the public if the requested information is
identifiable and readily available on that website.
47
If the requestor prefers a manner other
than access through the URL, the county must supply the information as required by
§552.221(b). If the county provides by e-mail an Internet location or URL address, the e-
mail must contain a statement in a conspicuous font clearly indicating that the requestor
may nonetheless access the requested information by inspection or duplication or by
receipt through United States mail.
What the Public Information Act Doesn’t Require. The Public Information Act applies
only to information in existence at the time the request is made. The Public Information
Act does not require the county to prepare new information in response to a request.
48
The Public Information Act does not require the county to provide access to records that
did not exist at the time of the request, or to advise a requestor about new information
that comes into existence after the request has been made.
49
The county need not comply
43
Tex. Gov’t Code §552.221(a)
44
Tex. Gov’t Code §552.221(d)
45
Tex. Gov’t Code §552.221(c)
46
Tex. Gov’t Code §552.223
47
Tex. Gov’t Code §552.221(b-1)
48
A&T Consultants, Inc. v. Sharp, 904 S.W.2d 668 (Tex. 1995, reh. overruled); ORD-624 (1994)
49
Tex. Gov’t Code §552.002; ORD-452 (1986)
15
December 2023
with a “standing” request for information that may come into existence in the future, or
that comes into existence periodically.
50
The county need not do legal research for a
requestor or answer questions or interrogatories.
51
The requestor is entitled to copies of
the actual records as they exist. Generally, the Public Information Act does not require
that information be prepared or organized in a particular way to suit the needs of the
requestor. However, if the information is available in an electronic or magnetic medium,
the county must comply with a request for information in those formats if it has the
technological ability to do so.
52
Repetitious or Redundant Requests.
53
The Public Information Act addresses the reality
that counties and other governmental bodies sometimes experience redundant or
repetitive requests for the same information by the same requestor. If a person requests
information that the county has previously provided to that person, the county may
certify that fact to the requestor rather than producing the information again.
54
This
procedure is not available if there have been additions, deletions, or corrections to the
information since the earlier request was received by the county.
However, the Public Information Act does not allow a governmental body to sue a
requestor who files repetitive or redundant requests for information for common law
claims of public nuisance and abuse of governmental process.
55
ACCESS TO COMPUTER AND ELECTRONIC INFORMATION
If a requestor asks for it, the county must provide information that is available in an
electronic or magnetic medium in the requested format if it has the technological ability
to do so, but it does not have to purchase software or hardware to accommodate the
request.
56
The county does not have to produce electronic information protected by
copyright.
If providing electronic information asked for in a request will involve programming or
manipulation of data that will substantially interfere with the county’s ongoing
50
Tex. Att’y Gen. Op. No. JM-0048 (1983); ORD-476 (1987); ORD-465 (1987)
51
ORD-563 (1990); ORD-555 (1990)
52
Tex. Gov’t Code §552.228(b)
53
See also, “CHARGING FOR COPIES OR INSPECTION,” “The County May Charge for Copies” and
“Limiting Personnel Time Spent on Requests,” below.
54
Tex. Gov’t Code §552.232
55
Lake Travis ISD v. Lovelace, 243 S.W.3d 244 (Tex. Civ. App Austin, 2007, no pet.); Tex. Gov’t Code
§552.324.
56
Tex. Gov’t Code §552.228(b)
16
December 2023
operations, or will include a cost for programming and manipulation, the county is
required to provide the requestor with a written statement explaining this.
57
The notice
must explain to the requestor: (1) the form in which the information is available; (2) what
is required to provide the information in the requested form; and (3) the estimated cost
and time to provide the information in the requested form.
If the county provides the notice related to electronic information, it must be sent within
20 days of the date the request for information was received.
58
If additional time is needed
to calculate the costs and timing, the county may wait and send the statement within 30
days of receiving the request, but only if notice is sent to the requestor within the 20-day
response period that more time is needed. The requestor must notify the county in
writing whether the requestor chooses to obtain the information in the format that is
already available or will pay to have it put in the requested format. If the requestor does
not respond within 30 days, the request is considered to be withdrawn.
59
The county need not provide untrammeled access to its files or premises or provide a
computer terminal for the use of a requestor.
60
The county is not required to purchase
hardware or software to comply with a request.
61
The county is not required to copy the information on a diskette or other materials
supplied by the requestor, such as a thumb drive or CD, but may use and charge for its
own materials.
62
This is intended to protect against the introduction of viruses into the
county's computer system.
TEMPORARY SUSPENSION OF REQUIREMENTS FOR
COUNTIES IMPACTED BY CATASTROPHE
Suspension of PIA in Catastrophe. The requirements of the Act do not apply to a county
during the suspension period determined by the commissioners court if the county is
currently impacted by a catastrophe and the commissioners court complies with the
requirements of Section 552.2325 of the Code
63
and elects to suspend the requirements of
Chapter 552.
57
Tex. Gov’t Code §552.231(b). The Attorney General’s Office has an on-line cost-estimate calculator located
at https://texasattorneygeneral.gov/og/public-information-cost-estimate-model
58
Tex. Gov’t Code §552.231(c)
59
Tex. Gov’t Code §552.231(d-1)
60
Tex. Att’y Gen. Op. No. JM-0757 (1987); ORD-571 (1990).
61
Tex. Gov’t Code §552.228(b)
62
Tex. Gov’t Code §552.228(c)
63
Tex. Gov’t Code §552.2325.
17
December 2023
Definition of Catastrophe. A catastrophe is defined as a condition or occurrence that
interferes with the ability of a county to comply with the Act, including fire, flood,
earthquake, hurricane, tornado, wind, rain, or snowstorms, power failure, transportation
failure, interruption of communications facilities, epidemics, riot, civil disturbance,
enemy attack, or other actual or threatened acts of lawlessness or violence. A catastrophe
does not mean a period in which staff is required to work remotely and can access
information responsive to an application for information electronically but the physical
office of the governmental body is closed.
64
Initial Suspension Period. The commissioners court in a county impacted by a
catastrophe may suspend the applicability of the Act for an initial suspension period
which may not exceed seven consecutive days and must occur during a period that
begins not earlier than the second day before the date the county submits the prescribed
notice to the attorney general and ends not later than the seventh day after the date the
notice was submitted.
65
Extension of Suspension Period. The initial suspension period may be extended one
time for not more than seven consecutive days beginning on the day following the day
the initial suspension period concludes if the commissioners court determines that the
county is still impacted by the catastrophe upon which the initial suspension period was
based.
66
Notice of the extension must be forwarded to the attorney general on the
prescribed form. The combined suspension period for any single catastrophe may not
exceed 14 days.
67
Notice to Public. Notice of a suspension of the applicability of the PIA in a county due to
catastrophe must be provided to the public in a place readily accessible to the public and
in each other location the county is required to post notice under Subchapter C, Chapter
551.68 The notice must be maintained during the entire suspension period.
Effective Date of Request Submitted During Suspension Period. A request for public
information submitted during a suspension period is treated as though it was received
by the county on the first business day after the date the suspension period ends.
69
64
Tex. Gov’t Code §552.2325(a)
65
Tex. Gov’t Code §552.2325(d)
66
Tex. Gov’t Code §552.2325(e)
67
Tex. Gov’t Code §552.2325(g)
68
Tex. Gov’t Code §552.2325(f)
69
Tex. Gov’t Code §552.2325(g)
18
December 2023
Finally, the office of attorney general is required to post on its website a list of the
governmental bodies that have submitted notices of suspension and prescribe the
required notice forms.
RECORDS FROM LAW ENFORCEMENT BODY WORN CAMERAS
70
Policy Required. A sheriff’s department of a county that operates a body worn camera
program must comply with specific guidelines related to the records produced by the
program. The videos generated by body worn cameras are subject to specific retention
and open records guidelines. The department must adopt a policy for the use of videos
including guidelines for public access, through open records requests, to recordings that
are public information.
71
The authority of a law enforcement agency to withhold information related to a closed
criminal investigation that did not result in a conviction or a grant of deferred
adjudication community supervision is not affected by this law.
72
The Request. A member of the public is required to provide the date and approximate
time of the recording, the specific location where the recording occurred, and the name
of one or more persons known to be a subject of the recording when submitting a written
request for information recorded by a body worn camera.
73
The requestor’s failure to
provide all of the information does not preclude the requestor from making a future
request for the same recorded information. The attorney general has set a fee to be
charged to members of the public who seek to obtain a copy of a recording.
74
Restrictions on Release of Records. The county is not required to make publicly available
information recorded by a body worn camera unless that information is or could be used
as evidence in a criminal prosecution.
75
If the information is or could be used as evidence
in a criminal prosecution, the county may request an attorney general’s opinion and
assert any exceptions to disclosure in the Act or other law or it may release the
information requested after redacting any information made confidential under the Act
or other law.
76
70
Tex. Occupations. Code, Ch. 1701, Subchap. N
71
Tex. Occupations. Code §1701.655(b)(4)
72
Tex. Gov’t Code §552.108; Tex. Occupations Code §1701.660(c)
73
Tex. Occupations Code §1701.661
74
1 Tex. Admin. Code Rule 70.13. See Appendix A for the current text of the rule (as of publication time)
75
Tex. Occupations Code §1701.661(d)
76
Tex. Occupations Code §1701.661(e)
19
December 2023
The county may not release any portion of a recording made in a private space or
involving the investigation of conduct that constitutes a misdemeanor punishable by fine
only and does not result in arrest, without the written authorization from the person who
is the subject of that portion of the recording or, if the person is deceased, from the
person’s authorized representative.
77
Additionally, the recording is confidential and excepted from the Public Information
Act if it was not required to be made under the county’s policy or other law and it does
not relate to a law enforcement purpose.
78
Request for Attorney General Decision. It is important to note that different deadlines
apply to a county’s request for a decision from the attorney general about whether a
requested recording falls within an exception to public disclosure.
79
A request and the
county’s response to a requestor are considered timely if they are made not later than the
20
th
business day after the date of receipt of the written request.
A county’s submission to the attorney general of written comments and the recording is
considered timely if it is made not later than the 25
th
business day after the date of receipt
of the written request.
80
A county’s submission to a requestor of the information required
by §552.301(e-1) of the Act is also considered timely if it is made not later than the 25
th
business day after the date of receipt of the written request.
81
Voluminous Requests. The law regarding production of records from a law enforcement
body worn camera program includes specific provisions related to frequent or lengthy
requests.
82
A voluminous request for body worn camera recordings is defined as (1) a
request for more than five separate incidents, (2) more than five separate requests for
recordings from the same person in a 24-hour period (regardless of the number of
incidents included in each request), or (3) a request or multiple requests from the same
person in a 24-hour period for recordings that, taken together, constitute more than five
total hours of video footage.
83
A public information officer who receives a voluminous request for recordings from body
worn cameras is considered to have promptly produced the information if the officer
77
Tex. Occupations Code §1701.661(f)
78
Tex. Occupations Code §1701.661(h)
79
Tex. Occupations Code §1701.662
80
Tex. Occupations Code §1701.662(c)
81
Tex. Occupations Code §1701.662(d)
82
Tex. Occupations Code §1701.663
83
Tex. Occupations Code §1701.663(b)
20
December 2023
provides the information or communicates with the requestor as required under §552.221
of the Act before the 21
st
business day after the date of receipt of the written request.
84
THE REQUESTOR
The Motives of the Requestor Don’t Matter. Obviously, the Public Information Act is
an important tool for journalists and attorneys, and many requests for public information
will come from members of these professions. However, the county is prohibited from
making any inquiry of the requestor beyond establishing the requestor’s identity,
identifying the records sought, and, if a large amount of information is sought, discussing
how the request might be narrowed. Therefore, the motives, occupation, or status of the
person requesting the information does not determine whether the information must be
disclosed.
Selective Release. The general rule is that all members of the public have equal access
to public information. Accordingly, if you voluntarily release a record to one person, you
will usually waive any privilege the county has to withhold that record from another
requestor.
85
There are some exceptions to this rule. First, keep in mind that, for these
purposes, the county is a single entity. Information may be shared among county
offices.
86
That is not considered a release to the public. Generally speaking, when the
county is working with another unit of government, including the federal government,
information may be shared with the other governmental body without waiving any
privilege to withhold it from the public.
87
For example, information shared by local law
enforcement agencies with the prosecuting attorney is not subject to disclosure.
88
When
information is required to be released to a specific individual by law, or in discovery in a
lawsuit (even if the discovery is cooperative), the release will not be considered voluntary
and any remaining privileges under the Public Information Act will not be waived. A
permitted viewing of a medical examiner’s report or video evidence under §552.108(d) is
not a voluntary disclosure of information.
89
Special Right of Access. A person or the person’s authorized representative has a special
right of access to confidential information that relates to the person and is protected from
public disclosure by laws intended to protect that person’s privacy interests.
90
For
84
Tex. Occupations Code §1701.663(a)
85
Tex. Gov’t Code §552.007
86
Tex. Att’y Gen. Op. No. JC-0283 (2000)
87
ORD-678 (2003)
88
Tex. Gov’t Code §411.0258
89
Tex. Gov’t §552.108(f), added by SB 435, 88th Leg., Effective May 24, 2023.
90
Tex. Gov’t Code §552.023
21
December 2023
example, a county employee is entitled to copies of confidential information in the
employee’s personnel file.
Inmate Requests. The Public Information Act relieves the state and its political
subdivisions of the duty to respond to requests for information from incarcerated
individuals and a person acting as the agent of the incarcerated individual, unless the
requestor is the inmate’s lawyer.
91
It is not uncommon for a county to be bombarded
with rather burdensome requests from persons confined in jail or their agents asking for
extremely voluminous materials. More often than not, the requestors are unable to pay
for the information. The county may comply with the request from an inmate or the
inmate’s non-lawyer agent, but it is not required to do so.
INFORMATION SUBJECT TO THE PUBLIC INFORMATION ACT
Generally. The Public Information Act applies to information that exists in some form
of record. It does not reach information that exists only in your head. The Act does not
require you to prepare new information or answer questions. However, the Act reaches
information that exists in any kind of medium: paper, audio tape, video tape, microfilm,
microfiche, drawings, photographs, photostats, charts, graphs, Mylar, linen, silk, vellum,
electronic signals, including e-mail, Internet posting, text message, other electronic
communication, or any other form of storage medium.
Information Stored in a Computer or Other Electronic Device. Information stored in a
computer or electronic mobile device, including e-mail, is subject to the Public
Information Act even if the information has never been printed out. This includes
information related to the transaction of county business stored on a county officer’s or
employee’s personal computer or mobile communication device, such as an iPhone,
which the officer or employee is required to retain as a temporary custodian.
92
Information in the Possession of a Consultant or Contractor. It is difficult to avoid the
Public Information Act by leaving information in the hands of a consultant or contractor.
Where the consultant or contractor has prepared information on behalf of a governmental
body, the information has been held to be subject to the Public Information Act even
though it is not in the governmental body’s physical custody.
93
Information on a device
owned by a third party that is produced in connection with the transaction of official
91
Tex. Gov’t Code §552.028. This rule applies whether the individual is confined in Texas, another state,
or a federal facility.
92
See Tex. Gov’t Code §§552.002, 552.004(b)
93
Tex. Gov’t Code §552.002(a-1)
22
December 2023
business by a governmental body is also public information.
Copyrighted Materials. Copyrighted materials in the possession of the county are
subject to the Public Information Act and must be made available for inspection unless
otherwise excepted.
94
However, the attorney general has opined that the Act does not
require the county to provide copies of copyrighted material, and the county should not
violate the copyright by making copies (either photocopies of copyrighted information
or copies of copyrighted information stored on a computer), or by aiding the requestor in
doing so.
95
In addition, materials and publications that are available commercially need
not be reproduced by the county.
96
THE TEN-DAY RULE
One of the most widely misunderstood provisions of the Public Information Act is the
ten-day rule. The Public Information Act establishes a deadline of 10 business days for
the county to request a ruling from the attorney general once the county receives a written
request for information.
97
These are county business days, not calendar days.
The Act defines a business day
98
as a day other than a Saturday or Sunday, a national
holiday or state holiday
99
, the Friday before or Monday after a national or state holiday if
the holiday occurred on the weekend and is observed on that Friday or Monday, and an
optional holiday
100
if the officer for public information observes the optional holiday. A
county may designate a day on which the administrative offices are closed or operating
with minimum staffing as a nonbusiness day. The designation of a nonbusiness day for
a county must be made by the executive director or other chief administrative officer
101
.
A county may not designate more than 10 nonbusiness days each calendar year. The fact
that an employee works from an alternative work site does not affect whether a day is
considered a business day.
The ten-day rule is not a deadline for the production of records. If the county is not
seeking to withhold information by obtaining a ruling from the attorney general, and if
94
ORD-660 (1999)
95
ORD-505 (1988)
96
Tex. Gov’t Code §552.027. This means, for example, that a county official may decline to make a copy of
a map, a book, or a pamphlet that the county obtained commercially. Also, a requestor seeking copies of
published cases or statutes may be directed to the county law library or other appropriate library facility.
97
Tex. Gov’t Code §552.301(b)
98
Tex. Gov’t Code, §552.0031, added by HB 3033, 88th (R) Leg., Effective September 1, 2023
99
See Tex. Gov’t Code §662.003(a)-(b)
100
See Tex. Gov’t Code §662.003(c)
101
Consult with your county attorney regarding your county’s procedure for designating nonbusiness
days.
23
December 2023
the information cannot be produced (for inspection, duplication or both) within 10
business days of the date the request is received, the county is required to certify this fact
in writing to the requestor and establish a date and hour (within a “reasonable time”)
when the information will be available.
102
Many requestors will use a form letter that
contains a recitation that the records must be produced for inspection within 10 days
according to the Public Information Act. This, however, is incorrect. The Act does not
require that information be produced within 10 days. Instead, it requires that requested
information be produced “promptly.” What is prompt depends on the circumstances.
103
For records that are archived in off-site storage, “promptly” may mean one thing, while
for readily available records it could mean another.
Generally, the clock starts when the written request is received by the county office that
maintains the record being requested. So, it is important that each department in your
office communicate quickly if one department receives a request that should be handled
by another department of your office. The 10 days do not begin to run against the
Sheriff’s office, for example, on a request that was originally misaddressed to the voter
registrar. If you receive a request that does not relate to records maintained in your office,
you may want to communicate that fact to the requestor.
On occasion, the county may receive a request that does not clearly identify the
information being sought or that appears to be overly broad in scope. If so, it is
appropriate to seek clarification from the requestor on the meaning and scope of the
request.
104
It is advisable to ask for the clarification in writing, or to follow-up any
discussion with the requestor in writing to confirm your mutual understanding of the
information that is actually being requested. The Public Information Act requires specific
information to be included in a request for clarification.
105
If a requestor modifies a request in response to the requirement of a deposit or bond, the
modified request is considered a separate request that is received by the county on the
date that the written modified request is received.
106
The county’s deadlines for seeking
an attorney general’s determination run from the date of receipt of the modified request.
An overly broad or unclear request for information does not trigger the start of the 10-
day period. Rather, the written request is considered received, and the clock begins to
run, once the requestor’s clarification is received. For several years, the attorney general
102
Tex. Gov’t Code §552.221(c)
103
Tex. Gov’t Code §552.221(a)
104
Tex. Gov’t Code §552.222(b)
105
Tex. Gov’t Code §552.222(e)
106
Tex. Gov’t Code §552.263(e-1)
24
December 2023
ruled that the initial request triggers the start of the 10 days, that the period is tolled while
the governmental body awaits clarification, and the counting of the remainder of the 10
days begins once the clarification to the request is received.
107
The Texas Supreme Court
rejected the attorney general’s counting methodology. The court reasoned that the
purposes of the Act are best served by measuring the statutory deadline from the date
that an unclear or over broad request has been clarified or narrowed and counting
forward ten business days from that date.
108
Thus, a county that seeks clarification in
good faith, not merely to delay production of the information, may calculate the 10-day
deadline from the date it receives the requestor’s clarification.
If the county does not submit a written request for a ruling to the attorney general within
10 county business days, the information is presumed open to the public, and only a
compelling interest can overcome that presumption.
109
The only interests that the attorney
general has found to be “compelling” are those belonging to third parties or those relating
to confidential information protected by other law. It is not compelling that the county
would have been permitted to withhold the information had it sought a ruling within the
allotted time frame.
CHARGING FOR COPIES OR INSPECTION
The County May Charge for Copies. The Public Information Act limits the amount that
the county may charge for providing copies of public information.
110
All requests received
in one calendar day from an individual may be treated as a single request for the purposes
of calculating costs.
111
Multiple requests from separate individuals on behalf of an
organization may not be combined. The county may require advance payment.
The
attorney general must adopt rules that set the amounts that may be charged for copies
obtained under the Act, and it is important for the county to follow these rules.
112
The
requestor is entitled to recover three times the amount of an overcharge if the
governmental body did not act in good faith in computing the costs.
113
The county may
not charge a member of the Legislature for copies requested in connection with the
107
ORD-663 (1999)
108
See City of Dallas v. Greg Abbott, 304 S.W.3d 380 (Tex. 2010) (The court concluded that the 10-day period
is not triggered until a governmental body receives the clarified request.).
109
Tex. Gov’t Code §552.302
110
Tex. Gov’t Code §552.261
111
Tex. Gov’t Code §552.261(e)
112
Tex. Gov’t Code §552.262. The rules are codified at 1 Tex. Admin. Code Rule §70.10. A copy of the current
rules (as of publication time) is attached as Appendix A. The Attorney General’s Office has an on-line cost-
estimate calculator located at https://texasattorneygeneral.gov/og/public-information-cost-estimate-model
113
Tex. Gov’t Code §552.269
25
December 2023
member’s duties.
114
The county may not charge sales tax on copies of public
information.
115
Waiver of Charges. The county may waive charges or reduce charges for copies if it
determines that release of the information benefits the general public.
116
Be careful to treat
requestors uniformly in this regard. In any case, discretion should be exercised in
charging for labor and overhead, even when permitted by the attorney general rules.
Charging for Inspection of Records. If the requestor simply wants to inspect information
that is available on paper, the county may impose a charge for copying those pages that
must be edited for confidential information.
117
Itemized Statement Required. When the county intends to impose a charge for
inspection or copies that exceeds $40, the county must provide to the requestor an
itemized written statement of the estimated charges.
118
The county must also notify the
requestor of any less costly method of viewing the records. Furthermore, the county must
inform the requestor that the request is considered to be automatically withdrawn unless the
requestor responds in writing within 10 business days that the requestor will accept the
estimate, is modifying the request, or has sent a complaint to the attorney general alleging
that the county is overcharging for the copies. The Public Information Act includes
specific information that must be included in a cost estimate letter.
Requiring a Deposit or Bond for Inspection of Records. A county with 16 or more full-
time employees may also require payment or a deposit or cash bond for anticipated
personnel cost associated with making paper records available for inspection if the officer
for public information estimates that more than five hours will be required to make the
information available for inspection and the information is either older than five years or
it will fill six or more archival boxes once assembled.
119
A county with fewer than 16 full-
time employees may charge anticipated personnel costs if the officer for public
information estimates that more than two hours will be required to gather the
information and the information is either older than three years or will fill three or more
archival boxes once assembled.
114
Tex. Gov’t Code §552.264
115
1 Tex. Admin. Code §70.10(14)
116
Tex. Gov’t Code §552.267(a)
117
Tex. Gov’t Code §552.271(b)
118
Tex. Gov’t Code §552.2615(a)
119
Tex. Gov’t Code §552.271
26
December 2023
If the requestor wants to inspect information that exists in an electronic medium (but is
not available on-line to the requestor), the county may not impose a charge unless
complying with the request will require programming or manipulation of data.
120
In that
case, the county must notify the requestor of the estimated charges.
Requiring a Deposit or Bond for Copies. A county with 16 or more full-time employees
may require a deposit or bond for payment of anticipated costs if the estimated charge
for the copy exceeds $100.
121
A county with fewer than 16 full-time employees may
require a deposit or bond if the estimated charge for the copy exceeds $50. The county
must certify this in writing to the requestor but is not required to produce the information
until such deposit or bond has been satisfied. However, a cash deposit or bond cannot be
required as a down payment for future requests. If a requestor fails to make the deposit
or bond before the 10
th
day after the county requires it, the request for the information is
considered withdrawn.
Limiting Personnel Time Spent on Requests. The commissioners court may establish
monthly and yearly limits on the amount of time that county personnel are required to
spend in producing information for inspection or copying or in providing copies of
information to the same requestor without recovering its costs.
122
The county may not set
a time limit that is less than 36 hours in each county fiscal year or less than 15 hours for a
one-month period. All county officers who have designated the same officer for public
information may collectively calculate the amount of time that personnel are required to
spend for purposes of the limits.
A county that imposes time limits must provide a statement to a requestor of the
personnel time spent on a specific request and the cumulative time spent on that person’s
requests during the fiscal year. If a requestor submits a request that individually or
collectively will exceed the time limits, the county must provide a written estimate of the
total personnel cost. If a requestor has made a previous request that is not withdrawn
and the statement for that request is unpaid at the time of a subsequent request, the
county is not required to locate, compile, produce, or provide copies of information
responsive to the new request until the requestor pays each unpaid statement in
connection with a previous request or withdraws the previous request. If requests by an
individual exceed the time limits, the requestor must pay the related costs by the 10
th
day
after the county provides the written statement, or the request is considered
120
Tex. Gov’t Code §552.272
121
Tex. Gov’t Code §552.263
122
Tex. Gov’t Code §552.275.
27
December 2023
withdrawn.
123
A requestor who has exceeded the time limit established may not inspect
public information on behalf of another requestor unless the requestor who exceeded the
limit has paid each statement issued by the county.
124
A county may request photo identification from a requestor to establish that the requestor
has not exceeded the time limits set by commissioners court and that the requestor has
not concealed their identity.
125
Request for photo identification must include a statement
of the personnel time spent on a specific request and the cumulative time spent on that
person’s requests during the fiscal year, and a statement that describes specifically why
the photo identification is being requested. The requestor may decline to provide
identification and obtain the requested information by paying the charge assessed in the
statement.
126
Requiring a Deposit or Bond for Unpaid Amounts. An officer for public information
may require a deposit or bond for payment of unpaid amounts owing to the county for
previous requests from a requestor before preparing documents in response to a new
request if the unpaid amounts exceed $100.
127
The county is prohibited by the Public
Information Act from seeking payment of the unpaid amounts through any other means.
The county must fully document the existence and amount of the unpaid sum.
Charges for Shipping and Postage. The County may charge for shipping and postage at
the actual cost. The costs for shipping and postage may be added to the other
reproduction costs the county charges the requestor.
128
Cost Provisions outside of the Public Information Act. The cost provisions of the Public
Information Act do not apply if charges for copies are established by another statute.
129
For example Local Government Code §118.011 establishes the charge for a non-certified
copy of information obtained from the county clerk and Local Government Code §118.144
establishes the charge for copies from the county treasurer. Additionally, the
123
The time limits do not apply to requests from specified representatives of the press or media, elected
officials, or representatives of a publicly funded legal services organization. Tex. Gov’t Code §552.275(j),
(k) and (l).
124
Tex. Gov’t Code, §552.271(e),(f), added by HB 3033, 88th (R) Leg., Effective September 1, 2023
125
Tex. Gov’t Code, §552.275(n), added by HB 3033, 88th (R) Leg., Effective September 1, 2023
126
Tex. Gov’t Code, §552.275(o), added by HB 3033, 88th (R) Leg., Effective September 1, 2023
127
Tex. Gov’t Code §552.263(c)
128
1 Tex. Admin. Code §70.10(9)
129
Tex. Gov’t Code §§552.262(a), 552.265
28
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commissioners court can set charges regarding access to certain information held by the
county under Local Government Code §191.008.
130
GUIDELINES FOR CHARGING FOR PUBLIC INFORMATION
131
Legal or letter size paper copies. Under the attorney general’s rules, there are permissible
charges for standard paper copies reproduced by means of an office machine copier or a
computer printer. Each side that has a printed image is considered a page.
Fifty or Fewer pages of standard paper copies. The county may charge the requestor $.10
per page.
The county may not charge for materials, labor, or overhead, and the cost is
limited to the charge for each page of paper record that is photocopied, unless the
documents to be copied are located in two or more separate buildings or at a remote
storage facility.
132
More than 50 pages of standard paper copies. In addition to the charge of $.10 per page,
the county may charge the requestor for labor, overhead, and document retrieval, if
applicable, and the actual cost of miscellaneous supplies.
133
Information requiring programming or manipulation of data. If it provides the required
notice, the county may charge a requestor the cost of the copy plus labor, overhead,
computer resource charge, programming time, document retrieval charge, if applicable,
and actual cost of miscellaneous supplies.
134
Labor Costs and Overhead. If applicable, the county may charge for labor at the rates
specified in the attorney general’s rules for programming or locating, compiling and
reproducing public information.
135
The county may also assess an overhead charge based
on the labor charge.
136
130
ORD-688 (2000)
131
A copy of the current rules adopted by the attorney general (as of publication time) are attached as
Appendix B.
132
Buildings that are connected by a covered or open sidewalk or an elevated or underground passageway
are not considered to be separate buildings. Tex. Gov’t Code §552.261(c).
133
Tex. Gov’t Code §552.261
134
Tex. Gov’t Code §552.231
135
1 Tex. Admin. Code §70.10(3)
136
1 Tex. Admin. Code §70.10(4)
29
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Copies on a medium other than standard size paper. Permissible charges for copies on
various media, including CD, thumb drive, photographs, and various types of paper, are
specified in the attorney general’s rules.
137
SEEKING A DETERMINATION FROM THE ATTORNEY GENERAL
Generally. Once you have identified the information sought by the requestor, you must
consider the nature of the information. Basically, there are three types of information: (1)
information that must be released; (2) information that may be withheld; and (3)
information that must be withheld.
Information that must be withheld is confidential by law; the law forbids its public
release. Often this information will concern privacy interests of an individual or concern
the trade secrets or commercial interests of a business. If you think information falls in a
category that must be withheld, contact your attorney. Some examples of information
made confidential by law are: medical records; mental health records, HIV or AIDS test
results; polygraph exam results; certain income tax return information; certain property
tax appraisal photographs;
138
and handgun license information.
Information that may be withheld is information that may be released or withheld at the
county's discretion. Typically, this information will concern criminal investigations,
ongoing or expected litigation, pending bids, or advice from legal counsel. Some advice
and recommendations in internal memoranda may be withheld, as may drafts of the
county budget before it is made public.
As more fully discussed below, the Public Information Act provides that certain
information may be redacted from records being produced or withheld without the need
to request a determination from the attorney general. This includes motor vehicle records
and credit card information. If you decide to redact or withhold this type of information
you must provide the requestor with instructions on how to seek a determination from
the attorney general on whether the information was properly redacted or withheld.
139
If you think that requested records may be withheld, you must then decide what to do.
Most of the time, openness is the best response to a request for public information. If
possible, release the records to the requestor. Under the Public Information Act,
information is presumed to be open. In order to withhold information, the county must
137
Reproduced in Appendix B
138
Tex. Gov’t Code §552.155
139
The rules related to this process are at 1 Tex. Admin. Code 63, §63.11-63.16
30
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overcome the presumption of openness by convincing the attorney general that the Act
permits the information to be withheld.
Contact your Attorney. If you feel that you should withhold the records, time is of the
essence. It is imperative that you get the request to your attorney as soon as possible so
the attorney may seek a determination from the attorney general that you may withhold
the records. The county has 10 business days (20 business days if the request is for body
worn camera information) to seek an attorney general’s determination that the records
may be withheld.
Your attorney will have to prepare a written argument for the attorney general explaining
why the law permits the county to withhold the information at issue. This takes some
time, even in the best of cases. The attorney also needs to review the records, or if the
records are voluminous, at least a representative sample of the records. The information
to be withheld must be marked or highlighted to indicate which exception applies to
which part of the copy before you send the records to your attorney. The reason for this
is twofold: First, it is often difficult for your attorney to write a convincing case to the
attorney general if the attorney doesn’t have some idea what the records look like.
Second, the attorney general’s office requires the documents for their review in
connection with processing the county’s request, so the attorney will need the records to
send to the attorney general for review.
The county’s initial letter to the attorney general must be submitted not later than the 10
th
business day after the request was received.
However, the county is permitted some
additional time to complete its request and provide documents.
140
All written comments
and marked copies of the records must be submitted to the attorney general not later than
the 15
th
business day (25
th
business day if a body worn camera recording is being
submitted) after the date the records were requested. The county’s first submission must
also include a copy of the written request and information establishing the date the
request for information was received by the county.
The Public Information Act requires the submission of documents through the attorney
general’s designated electronic filing system, unless the county has fewer than 16 full-
time employees, the county’s population is under 150,000, the format or amount of
information makes use of the filing system impractical or impossible, or if the request is
hand-delivered to the office of the attorney general.
141
The attorney general may also
transmit a notice, decision or other document electronically.
140
Tex. Gov’t Code §552.301(e-1)
141
Tex. Gov’t Code §552.3031, added by HB 3033, 88th (R) Leg., Effective September 1, 2023
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Notice to Requestor. When the county seeks a determination from the attorney general,
the county must send a written statement to the requestor indicating its decision to seek
the ruling. The notice must include a copy of the county’s letter to the attorney general.
The copies must be edited if they contain the information at issue in the request. The
notice to the requestor must be provided by the county no later than the 10
th
business day
(20
th
business day if the requestor is seeking a body worn camera recording) after the
county receives the request.
142
A failure to provide the notice to the requestor timely
creates the presumption that the information is public.
143
Comments to Requestor. The county must provide a copy of its written comments
(redacted as necessary) to the requestor by the 15
th
business day (25
th
day if the requestor
is seeking a body worn camera recording) after the county receives the request for
information.
Notice to Third Party. When the county receives a request for proprietary information
relating to a third party, the county must make a good faith effort to notify the third party
of the county’s request for an attorney general’s determination.
144
The county’s written
notice to the third party must be sent no later than the 10
th
business day after the county
receives the request for information, and it must include a copy of the request for
information. The notice must inform the third party that it is entitled to submit a
statement to the attorney general explaining why the requested information should be
withheld from the requestor. The county’s notice must also inform the third party that its
letter to the attorney general must be sent no later than the 10
th
business day after receipt
of the county’s notice.
Previous Determinations. Under certain limited circumstances, a governmental entity
may withhold information without first seeking a ruling from the attorney general that
the requested information is excepted from disclosure under the Act. The attorney
general has identified two types of previous determination decisions on which the
governmental entity may rely to withhold information.
First, an entity that has previously obtained a ruling from the attorney general related to
the specific information that is the subject of a subsequent request may rely on the earlier
decision and need not seek another ruling on the same information from the attorney
general. However, a county should be very cautious about relying on a prior attorney
142
Tex. Gov’t Code §552.301
143
Tex. Gov’t Code §552.302
144
Tex. Gov’t Code §552.305
32
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general decision under these circumstances because the attorney general may later decide
the information in question is not covered by an earlier ruling. The county should always
seek legal advice before withholding information under this rationale, because the law,
facts, or circumstances under which the previous ruling was based may have changed.
Do not rely on a previous determination without seeking legal advice.
The second type of previous determination decisions is broader in scope. These rulings
relate to clearly delineated categories of information that the attorney general explicitly
identifies as information that certain governmental bodies may withhold without seeking
a decision.
145
The attorney general has also issued an Open Records Decision that serves
as a previous determination for 10 categories of information that may be withheld by all
governmental entities.
146
Notice of Redaction. The county can redact information without seeking an attorney
general decision for confidential information that may be contained in commonly
requested records, including home and e-mail addresses. It must, however, also provide
the requestor with information on how to appeal the withholding of information. The
attorney general’s office has created form letters for several categories of commonly
redacted confidential information that the county may use when it has redacted
confidential information without requesting an attorney general decision.
147
Prohibited Requests for Determinations. Except under the limited circumstance
discussed below, a county is prohibited from seeking a determination from the attorney
general about whether specific information is excepted from disclosure under the Public
145
While now codified in Tex. Gov’t Code §552.1175, in ORD-670 (2000) the attorney general concluded that
the home phone numbers and addresses of peace officers and security officers, in addition to social security
numbers and information that reveals whether the officers have family members may be withheld without
requesting an attorney general decision. The attorney general held that ORD-670 is a “previous
determination” for purposes of the Act. Likewise, ORD-670 serves as a “previous determination” for
personal cellular phone numbers and personal pager numbers of peace officers.
146
ORD-684 (2009) excepts from disclosure the following: a direct deposit authorization form; employment
eligibility verification form I-9; W-2 and W-4 forms; certified agendas and tapes of closed meetings;
fingerprints; L-2 and L-3 declarations required for the issuance of a license to an officer or county jailer;
motor vehicle record information (including Texas driver’s license, license numbers, license plate numbers)
(codified in Tex. Gov’t Code §552.130) ; access device information (including credit and debit card
numbers, charge card and insurance policy numbers, and bank account and bank routing numbers)
(codified in Tex. Gov’t Code §552.136); certain e-mail addresses provided to a governmental body by a
member of the public (codified in Tex. Gov’t Code §552.137); and military discharge records that came into
the possession of a governmental body on or after September 1, 2003 (codified in Tex. Gov’t Code §552.140).
147
https://www.texasattorneygeneral.gov/open-government/governmental-bodies/responding-pia-
request/redacting-public-information
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Information Act if: (a) the county has previously received a determination from the
attorney general on the precise information at issue in the pending request; and (b) either
the attorney general or a court has determined that the information is public and must be
released.
148
To avoid accusations that you are intentionally violating this provision, you
should make certain that your record keeping includes measures for noting whether
specific information has already been determined to be public.
A county may ask for another decision from the attorney general about the specific
information if: (a) a suit challenging the prior decision was timely filed against the
attorney general concerning the precise information; (b) the attorney general determines
that the requestor has voluntarily withdrawn the request in writing or has abandoned
the request; and (c) the parties agree to dismiss the lawsuit.
Attorney General Determination Rendered. Once a determination has been made by the
attorney general’s office, not later than the 30
th
day after the opinion is issued, the county
must either produce the required information, notify the requestor in writing that the
county is withholding the information as authorized by the opinion, notify the requestor
in writing that the county has filed suit against the attorney general, or provide the
requestor with an itemized estimate of charges for production of the information.
149
If the
information is voluminous, there are specific notices and disclosure timelines that must
be met by the county.
150
THE EXCEPTIONS
There are more than 60 exceptions to required public disclosure of records listed in the
Public Information Act. Not all of these are of interest to county officers and employees.
The following list is not meant to be exhaustive or to completely explain how the
exceptions work. It is simply intended to give you an idea of the kinds of things that may
be excepted from disclosure under the Act. The exceptions are discussed at length in the
attorney general’s Public Information Handbook.
Confidential Personal Information and Privacy. The Act excepts from required public
disclosure “information considered to be confidential by law, either constitutional,
statutory, or by judicial decision.”
151
This is the most sweeping and important of the
exceptions, and is unique in that: (1) most of the information it excepts from public
148
Tex. Gov’t Code §552.301(f)
149
Tex. Gov’t Code, §552.306(c)(1)(3)-(5) and (d), amended by HB 3033, 88th (R) Leg., Effective September
1, 2023
150
Tex. Gov’t Code, §552.306(c)(2), amended by HB 3033, 88th (R) Leg., Effective September 1, 2023
151
Tex. Gov’t Code §552.101
34
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disclosure may not be released, even if the county wants to release it; and (2) many of the
interests it protects belong to third parties who may be the subjects of information kept
by the county.
Information may be considered "private" under the law if it contains highly intimate or
embarrassing facts about a person’s private affairs such that its release would be highly
objectionable to a reasonable person or if it concerns the more intimate aspects of human
affairs, such as medical matters, marriage, procreation, and family relationships.
152
For
example, the name, address and other identifying information of any person who
participates in an execution procedure is confidential.
153
Sensitive crime scene
photographs or videos depicting a deceased person in particular states are also made
expressly confidential.
154
Always contact your attorney before releasing information of
this nature.
County employees and county officials shall choose whether to allow public access to
their home addresses, home phone numbers, emergency contact information, social
security numbers, and information revealing whether they have family members.
155
The
election must be made in writing not later than the 14
th
day after employment with the
county begins. Always check to see whether an employee has exercised this right before
releasing such information. To be effective, the confidentiality election must occur before
a request is received. If the county receives a request for this information on an officer or
employee who has elected to keep it confidential, the county may withhold the
information without requesting a decision from the attorney general. However, the
requirement that this information be kept confidential does not apply to documents filed
with a county or district clerk.
156
This same information is confidential without the requirement to take affirmative action
for an increasing number of officials under Section 552.117 of the Code. These include
elected public officers
157
, current and honorably retired peace officers
158
, current and
former state, federal, and county judges, current and former federal, state, and county
prosecutors and their employees along with other categories of employees mostly in the
152
See Tex. Att’y Gen. Op. No. GA-0138 (2004) (Individual county commissioner is entitled to access
employee insurance records as necessary to effectively perform the commissioner’s official duties as a
member of the court subject to privacy constraints imposed by state or federal law.)
153
Tex. Gov’t Code §551.1081; Code of Criminal Procedure Art. 43.14
154
Tex. Gov’t Code §552.1085
155
Tex. Gov’t Code §552.024
156
Tex. Gov’t Code §552.117(e)
157
Tex. Gov’t Code §552.1175(a)(1).
158
Tex. Gov’t Code §552.1175(a)(1).
35
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law enforcement sphere the Legislature has identified as needing protection from public
access to their personal information, including information that might reveal whether the
person has family members.
Except as discussed below, the information may not be released. Nor may this
information be released when it relates to a peace officer, reserve law enforcement officer,
commissioned deputy game warden, or correctional officer if the person was killed in the
line of duty.
159
Again, the requirement that this information be kept confidential does not
apply to documents filed with a county or district clerk.
Additionally, the social security numbers and driver’s license numbers of a peace officer,
a jailer, a current or former county or district judge, and a justice of the peace listed in
voter registration applications are expressly made confidential.
160
However, if a county official or employee uses his or her personal e-mail address to
conduct county business, the personal e-mail address becomes public and may not be
redacted under Public Information Act §552.137.
161
This section protects the personal e-
mail of “members of the public” who provide their e-mail for the purpose of
communicating electronically with a governmental body.
Additionally, home addresses, telephone numbers and other information contained on
campaign finance reports, lobby reports and financial statements filed with the Texas
Ethics Commission may be subject to disclosure despite Public Information Act
§552.1175, based on the attorney general’s interpretation of laws that appear to conflict
with the Act.
162
Except that the home address of a current or former federal or state judge
or justice, including a county court at law, district court or constitutional county court
judge, or his or her spouse, must be removed from financial statements before they are
released to the public.
163
The e-mail address and phone number of an election judge or clerk is considered
confidential and is not considered public information.
164
The residence address of an
159
See Tex. Att’y Gen. Op. No. GA-1086 (2014) (A governmental entity may photocopy and retain evidence
verifying a person’s employment status as a current or former law enforcement individual; this information
is likely confidential under Tex. Gov’t Code §552.139(b)(3) protecting a copy of an identification badge of
a public employee.)
160
Tex. Election Code §13.004(c)
161
The Austin Bulldog v. Leffingwell, et al., 490 S.W.3d 240 (Tex. Civ. App. Austin, 2016 [no pet.]).
162
Tex. Att’y Gen. Op. No. KP-0151 (2017), overruled in part by Tex. Gov’t Code §§572.032(a-1) and 572.035
(see next footnote)
163
Tex. Gov’t Code §§572.032(a-1), 572.035.
117
Tex. Election Code §32.076
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applicant to be an election judge may also be confidential under certain circumstances.
165
However, the registrar shall forward to the county chair of each county executive
committee the information necessary to contact applicants interested in working as an
election judge.
166
As a general rule, other kinds of information in the personnel files of county employees
are only subject to the protection they are afforded under the privacy doctrine and must
be released. Certain information in personnel files may be subject to specific
confidentiality statutes (e.g., medical records) or other exceptions from required
disclosure available to the county under the Public Information Act.
As discussed earlier, the privacy right belongs to the individual and not to the county.
The Public Information Act does not permit information to be withheld from a requestor
if the only reason for withholding the information is to protect the requestor’s own
privacy.
Attorney-Client Privilege. The Public Information Act incorporates the attorney-client
privilege and protects legal advice that the county’s attorney is prohibited from
disclosing under the Rules of the State Bar of Texas.
167
Attorney-client privilege is
considered confidential “under law” and may be exempted from disclosure even if the
county fails to timely request an attorney general’s opinion.
168
However, the county may
waive this exception if it discloses legal advice to any third party.
Audit Working Papers. The audit working papers of county and municipal auditors are
exempted from disclosure.
169
The exception applies regardless of the date the working
papers were created.
Commercial Information. Certain commercial and financial information, particularly
trade secrets, are protected by both the common law and statutory law. This kind of
information may come into the county’s possession in a number of ways; often it is
received in bids or proposals, or in regard to licensing or regulation. Protection of this
kind of information is usually of more concern to the business from which it was received
than it is to the county. Certain information related to the evaluation and negotiation of
165
Tex. Election Code §13.004(c)(6)
166
Tex. Election Code §13.004(c-1)
167
Tex. Gov’t Code §552.107
168
Paxton v. City of Dallas, 509 S.W.3d 247 (Tex. 2017)
169
Tex. Gov’t Code §552.116
37
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proposals for development of a facility through a public-private partnership may also be
withheld by the county.
170
In the case of information that may be considered proprietary business or commercial
information, the county must attempt to notify the business of the request for
information.
171
If the business objects to the release, your attorney can seek an attorney
general determination on their behalf and allow them to make their arguments directly
to the attorney general. In this way, the attorney can make sure the county doesn’t violate
the rights of a third party and protect the county from potential liability.
A trade secret is defined as “all forms and types of information, including business,
scientific, economic, or engineering information, and any formula, design, prototype,
pattern, compilation, program device, program, code, device method, technique, process,
procedure, financial data, or list of actual or potential customers or suppliers so long as
the owner of the trade secret has taken reasonable measures to keep the information
secret and the information derives value from not being generally known or readily
ascertainable by a person who can obtain economic benefit from disclosure or use of the
information.
172
Similarly, proprietary information is information submitted to a county by a vendor,
contractor, potential vendor or potential contractor in response to a request for bid,
proposal, or qualification that would give advantage to a competitor and reveal an
individual approach to work, organizational structure, staffing, internal operations,
processes, or discounts, pricing methodology, pricing per kilowatt hour, cost data, or
other pricing information that will be used in future solicitation or bid documents.
173
Contract Information. Contracting information is public and required to be released
unless exempted from disclosure.
174
The exceptions provided in the Act for trade secrets
and proprietary information do not apply to basic elements of the contract, including: (1)
the overall or total price the county will or could potentially pay, (2) descriptions of the
items or services to be delivered with the total price for each if a total price is identified
in the contract, (3) delivery and service deadlines, (4) remedies for breach of contract, (5)
the identity of all parties to the contract, (6) identity of all subcontractors, (7) the execution
170
Tex. Gov’t Code §552.131
171
Tex. Gov’t Code §552.305
172
Tex. Gov’t Code §552.110
173
Tex. Gov’t Code §552.1101
174
Tex. Gov’t Code §552.0222(A)
38
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dates, (8) the effective date of the contract, and (9) the contract duration terms, including
extension options.
175
Also considered public information are documents indicating whether a party to the
contract performed its duties. This includes items such as contract amendments, any
assessed or liquidated damages, key measure reports, progress reports, a final payment
checklist, a contract variance or exception, or a breach of contract.
176
County’s Negotiating Position. The Public Information Act generally permits bids and
proposals to be withheld until a contract has been awarded. An exception to this
authority to withhold is information related to receipt or expenditure of public or other
funds by a county for a parade, concert, or other entertainment events.
177
To protect the county’s bargaining, planning, and negotiating position with respect to the
purchase of property, it also excepts “information pertaining to” the location, appraisals,
and purchase price of property.
178
Court Orders. Although the Act contains an exception from disclosure for information
subject to a court order, the attorney general’s office is interpreting new language related
to ‘super public’ documents as prohibiting a court from sealing these types of documents
under the permissive exceptions in the Act.
179
A court order may still prohibit disclosure
of information that is expressly made confidential under the Act or other law, which
includes other statute, judicial decisions and rules.
Credit Card, Debit Card, or Charge Card. The Public Information Act makes confidential
information on a credit, debit, or charge card number, and any other “access device
number” which may be used to obtain money, goods, services or to initiate certain
transfers of funds.
180
Economic Development Information. Under the Public Information Act, certain
information about a business prospect with whom the county or other governmental
body is negotiating to locate, expand, or remain in the territory is excepted from
disclosure.
181
This is intended to support the efforts of governmental entities regarding
175
Tex. Gov’t Code §552.0222(B)(3)
176
Tex. Gov’t Code §552.0222(B)(4)
177
Tex. Gov’t Code §552.104(C)
178
Tex. Gov’t Code §552.105
179
Tex. Gov’t Code §§552.107(2), 552.022
180
Tex. Gov’t Code §552.136
181
Tex. Gov’t Code §552.131
39
December 2023
economic development within the entities’ territories. If the business prospect is being
offered any financial or other incentive by the governmental body or any incentive by
another person that may result in the expenditure of public funds or a reduction in
revenue to the governmental body, information about the incentive is excepted from
disclosure until an agreement is reached with the business prospect.
Homeland and Network Security. A county may withhold its emergency plan under
Public Information Act §552.101 excepting information considered confidential under
other law. The Texas Homeland Security Act protects information related to emergency
response providers, a tactical plan, and related contact information.
182
It also makes confidential information collected, assembled or maintained to prevent,
detect, respond to, or investigate acts of terrorism or related criminal activity.
Information related to network security, including passwords, personal identification
numbers, access codes, encryption or other components of the security system of a
governmental entity is confidential.
183
Also, information directly arising from a
governmental body’s routine efforts to prevent, detect, investigate, or mitigate a
computer security incident, including an information security log, is confidential.
184
Intra-County Memoranda. The Public Information Act protects certain inter-agency and
intra-agency memoranda to encourage frank and open discussion within government
agencies.
185
This provision has been one of the most relied upon sections of the Act since
the Act’s inception. However, this exception will only protect internal advice, opinion, or
recommendation related to policymaking matters. It will not usually except information
related to routine internal administrative or personnel matters.
Law Enforcement. The Public Information Act excepts from required public disclosure
any records relating to the detection, investigation, or prosecution of a crime for which
there has been no conviction or deferred adjudication, unless a person who is described
by or depicted in the record, other than a peace officer, is deceased or incapacitated; or if
each person who is described by or depicted in the record, other than a person who is
deceased or incapacitated, consents to the release of the record.
186
Offense reports, other
than the information normally released to the public on the front page of an offense
report, and prosecutor’s records are excepted from required public disclosure by the
182
ORD 2013-12776 (2013)
183
Tex. Gov’t Code §2059.055(B)
184
Tex. Gov’t Code §552.139(B)(4)
185
Tex. Gov’t Code §552.111
186
Tex. Gov’t Code §552.108(d), added by HB 30, 88th (R) Leg., Effective September 1, 2023
40
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Act.
187
A search warrant affidavit is not public until the related search warrant is
executed.
188
A county must promptly release basic information responsive to a request for
information regarding basic information about an arrested person, an arrest, or a crime
unless the county seeks to withhold the information as provided by another exception
under the Act, regardless of whether the county requests an attorney general decision
regarding other information subject to the request.
189
Because a county’s law enforcement records are some of the most requested county
records, you may want to ask your attorney to pay close attention to judicial
developments relating to this exception.
Litigation. The Public Information Act protects a governmental body's position in
litigation by forcing parties seeking information relating to the litigation to obtain it
through court processes known as "discovery."
190
However, the litigation exception to
disclosure does not apply to information related to a general, primary, or special election
that is in the possession of the county.
191
As this provision protects the county, it may be
voluntarily waived by the county, or waived by failure to seek an attorney general’s
determination within 10 days.
Personal Safety. Information relating to an employee or officer that, under certain
circumstances, would subject the person to substantial threat of physical harm is excepted
from disclosure under the Act.
192
In addition, the Supreme Court has held that the
common law protects information if its disclosure would create a substantial threat of
physical harm to a person.
193
Social Security Numbers. The social security number of a living person is excepted from
disclosure but is not considered confidential under the Public Information Act.
194
The
county may redact the social security number of a living person from any information
the county discloses under the Act without requesting a decision from the attorney
general. Before this exception was added to the Act in 2005, virtually all political
subdivisions were required to wander a maze of federal and state laws to determine
187
Tex. Gov’t Code §552.108
188
Tex. Code of Criminal Procedure Art. 18.01(b); overruling Tex. Att’y Gen. Op. No. KP-0145 (2017)
189
Tex. Gov’t Code §552.108(c), amended by HB 3033, 88th (R) Leg., Effective September 1, 2023
190
Tex. Gov’t Code §552.103
191
Tex. Gov’t Code §552.103(d), added by HB 3033, 88th (R) Leg., Effective September 1, 2023
192
Tex. Gov’t Code §552.151
193
Texas Dept. of Public Safety v. Cox Texas Newspapers, L.P., 343 S.W.3d 112 (Tex. 2011)
194
Tex. Gov’t Code §552.147(A)
41
December 2023
whether the disclosure of social security numbers was required, permitted, or prohibited
in a particular situation.
However, the Public Information Act authorizes a county or district clerk to disclose
social security numbers that appear in the clerk’s records and provides that such a
disclosure is not official misconduct and does not subject the clerk to civil or criminal
liabilities. The Act also requires the clerk to redact all but the last four digits of a person’s
social security number from the clerk’s records if the person identifies the specific records
from which the partial redaction is to be made.
195
By contrast, a social security number on an application for a marriage license or on a
document submitted with the application is confidential. If the county clerk receives a
request to inspect or obtain a copy of a marriage license application, the clerk must redact
the social security number before releasing the information.
196
VIOLATIONS AND PENALTIES
Criminal Violations. Under the Penal Code, penalties for intentional destruction of a
government record range from a class A misdemeanor to a second degree felony,
depending on the circumstances.
197
The Penal Code permits the destruction of a
government record in accordance with the Local Government Records Act.
198
However,
no record can be legally destroyed under the Public Information Act or the Local
Government Records Act if there is a pending request for public information with respect
to the record.
199
Criminal Penalties. A county officer or employee who willfully destroys, mutilates,
removes without permission or alters public information commits a misdemeanor
offense punishable by a fine of not less than $25 or more than $4,000, confinement in
county jail for not less than three days or more than three months, or both the fine and
confinement.
200
A county officer or employee who distributes or misuses confidential information
commits a misdemeanor offense punishable by a fine of up to $1,000, confinement in
195
Tex. Gov’t Code §552.147(C)
134
Tex. Gov’t Code §552.141
197
Tex. Penal Code §37.10
198
Tex. Penal Code §37.10(B); Tex. Local Gov’t Code Ch. 201
199
See Tex. Gov’t Code §552.351; Tex. Local Gov’t. Code §202.002
200
Tex. Gov’t Code §552.351
42
December 2023
county jail for up to six months, or both the fine and confinement.
201
An offense under
this section is also official misconduct.
A county officer or employee who acts with criminal negligence and fails or refuses to
give access to public information commits a misdemeanor offense punishable by a fine
of not more than $1,000, confinement in the county jail for not more than six months, or
both the fine and confinement.
202
Official Misconduct. The Public Information Act makes it official misconduct to disclose
confidential information.
203
Under Chapter 87 of the Local Government Code, a county
officer is subject to removal from office for official misconduct. Obviously, a county
officer should be extremely careful about releasing information that may be confidential.
The wisest course of action to follow if a requestor seeks information that may be
confidential is to seek an attorney general opinion.
204
Civil Enforcement. A requestor or the attorney general may file suit for a writ of
mandamus to compel the county to make information available for public inspection.
205
A suit for declaratory judgment or injunctive relief may also be filed against the county.
206
If the county or district attorney determines not to bring an action for declaratory
judgment or injunctive relief, the complainant may file a complaint with the attorney
general.
207
If a court rules against the county or if the county voluntarily releases the
requested information after filing an answer to the suit in either type of action, a court
can assess costs of litigation and attorney fees against the county.
208
In determining if a governmental entity “refused” to provide public information to a
requestor, a court has held that because the governmental entity could not compel the
disclosure of public information e-mails located on private e-mail accounts and had made
available all the information at its disposal, it did not violate the Public Information Act.
209
201
Tex. Gov’t Code §552.352
202
Tex. Gov’t Code §552.353
203
Tex. Gov’t Code §552.352(C)
204
See also Tex. Penal Code Ch. 39
205
Tex. Gov’t Code §552.321
206
Tex. Gov’t Code §552.3215
207
Tex. Gov’t Code §552.3215(I)
208
Tex. Gov’t Code §552.323
209
City of El Paso v. Abbott, 444 S.W.3d 315 (Tex. Civ. App. Austin 2014, review den’d)
43
December 2023
BEST PRACTICES
Set Up a System for Reviewing Your Mail. How can you plan for a request for public
information? Your office may have a mail intake system that screens for public
information requests. All incoming mail (and for this purpose you should consider
“mail” to include faxes, e-mail, hand deliveries, federal express, and the like) should be
reviewed by someone who knows how to identify a public information request when
they see one. Remember that a public information request is any writing that asks for
records or information; it does not have to mention the Public Information Act. Of course,
plan for vacations and absences, and make sure you have a backup for checking your
mail and e-mail and handling public information requests.
Consider Creating a Dedicated Mailing Address and/or Email address for Public
Information Requests. A county is authorized to designate a single mailing address and
a single email address for receiving written requests for public information. If this is done
and the county posts the mailing address and e-mail address on its website or prints the
addresses on its PIA sign, it is not required to respond to written public information
requests unless the request is received at one of the designated addresses, by hand
delivery, or by some other county approved method, such as by fax or submission on the
county’s website. Among the benefits of creating a single address for PIA submissions is
that it alleviates some of the vacation and absence issues noted above and makes where
to submit requests clearer to the requestors.
Date Stamp Your Mail. All incoming mail (again, including faxes etc.) should be date
stamped when received. This is very important as the 10 days starts ticking when the
request is received. Often a letter dated on the 10
th
, for example, will not be received until
the 15
th
. An established business practice of date stamping mail when received will
ensure you have as much of the allotted 10 business days to work in as possible. This is
important because if you cannot adequately establish the actual date you received a
request, it is considered received on the third business day after the postmark on the
envelope. If you decide to seek a determination from the attorney general, a statement
of the date your office received a request must be included in your letter to the attorney
general.
When You Should Contact Your Attorney. Decide whether you need legal assistance.
If the requested information is routinely released, if your office has no objection to the
release of the information, and if no one's privacy or property interests seem to be at issue,
there is probably no reason to contact your attorney.
44
December 2023
If your office does not want to release the information, or you are concerned that there
may be a reason that the information should be withheld, get the request to your attorney
as soon as possible. In some instances, you may want to call your attorney and then fax
or e-mail the request to him or her. Do not wait until you have gathered the requested
documents before you contact your attorney. Once you have the requested documents
together, send them over to the attorney as soon as possible as well. Remember that the
Public Information Act is extremely time sensitive. Legal review must also be completed
within the 10-day period if you are seeking a determination from the attorney general.
If you anticipate difficulty or delay in getting the documents together, talk to your
attorney about this. Sometimes, when documents are voluminous or difficult to compile,
you may find it necessary to send your request to the attorney general without the
documents to meet the 10-day deadline and provide the documents later under separate
cover. You have only an additional five days to follow the request with the documents
or a representative sample of voluminous documents.
Never Destroy Records That Have Been Requested. The Public Information Act, the
Local Government Records Act, and the Penal Code all prohibit the destruction of
government records. The Public Information Act applies to public information, that is,
to government records. If records don’t exist, you don’t have to be concerned about the
Act. It follows that if you want to be 100 percent sure that a record will never be released
to the public, don’t create it in the first place. It does not follow, however, that you can
avoid the provisions of the Act by destroying a record that already exists, or by taking
some other action to impair the record's availability.
APPENDIX A
45
Cost of Copies of Public Information
TEXAS ADMINISTRATIVE CODE
T
ITLE 1. ADMINISTRATION
P
ART 3. OFFICE OF THE ATTORNEY GENERAL
C
HAPTER 70. COST OF COPIES OF PUBLIC INFORMATION
§ 70.9. Examples of Charges for Copies of Public Information
The following tables present a few examples of the calculations of charges for information:
(1) TABLE 1 (Fewer than 50 pages of paper records): $.10 per copy x number of copies
(standard-size paper copies); + Labor charge (if applicable); + Overhead charge (if applicable); +
Document retrieval charge (if applicable); + Postage and shipping (if applicable) = $ TOTAL
CHARGE.
(2) TABLE 2 (More than 50 pages of paper records or nonstandard copies): $.10 per copy x
number of copies (standard-size paper copies), or cost of nonstandard copy (e.g., diskette,
oversized paper, etc.); + Labor charge (if applicable); + Overhead charge (if applicable); +
Document retrieval charge (if applicable); + Actual cost of miscellaneous supplies (if applicable);
+ Postage and shipping (if applicable) = $ TOTAL CHARGE.
(3) TABLE 3 (Information that Requires Programming or Manipulation of Data): Cost of copy
(standard or nonstandard, whichever applies); + Labor charge; + Overhead charge; + Computer
resource charge; + Programming time (if applicable); + Document retrieval charge (if
applicable); + Actual cost of miscellaneous supplies (if applicable); + Postage and shipping (if
applicable) = $ TOTAL CHARGE.
(4) TABLE 4 (Maps): Cost of paper (Cost of Roll/Avg. # of Maps); + Cost of Toner (Black or
Color, # of Maps per Toner Cartridge); + Labor charge (if applicable); + Overhead charge (if
applicable) + Plotter/Computer resource Charge; + Actual cost of miscellaneous supplies (if
applicable); + Postage and shipping (if applicable) = $ TOTAL CHARGE.
(5) TABLE 5 (Photographs): Cost of Paper (Cost of Sheet of Photographic Paper/Avg. # of
Photographs per Sheet); + Developing/Fixing Chemicals (if applicable); + Labor charge (if
applicable); + Overhead charge (if applicable); + Postage and shipping (if applicable) = $ TOTAL
CHARGE.
Source: The provisions of this § 70.9 adopted to be effective September 18, 1996, 21 TexReg 8587;
amended to be effective February 11, 2004, 29 TexReg 1189; transferred effective September 1,
2005, as published in the Texas Register September 29, 2006, 31 TexReg 8251.
APPENDIX A
46
TEXAS ADMINISTRATIVE CODE
T
ITLE 1. ADMINISTRATION
P
ART 3. OFFICE OF THE ATTORNEY GENERAL
C
HAPTER 70. COST OF COPIES OF PUBLIC INFORMATION
§ 70.10. The Attorney General Charge Schedule
The following is a summary of the charges for copies of public information that have been
adopted by the Attorney General.
(1) Standard paper copy--$.10 per page.
(2) Nonstandard-size copy:
(A) Diskette: $1.00;
(B) Magnetic tape: actual cost;
(C) Data cartridge: actual cost;
(D) Tape cartridge: actual cost;
(E) Rewritable CD (CD-RW)--$1.00;
(F) Non-rewritable CD (CD-R)--$1.00;
(G) Digital video disc (DVD)--$3.00;
(H) JAZ drive--actual cost;
(I) Other electronic media--actual cost;
(J) VHS video cassette--$2.50;
(K) Audio cassette--$1.00;
(L) Oversize paper copy (e.g.: 11 inches by 17 inches, greenbar, bluebar, not including maps
and photographs using specialty paper)--$.50;
(M) Specialty paper (e.g.: Mylar, blueprint, blueline, map, photographic)--actual cost.
(3) Labor charge:
(A) For programming--$28.50 per hour;
(B) For locating, compiling, and reproducing--$15 per hour.
(4) Overhead charge-- 20% of labor charge.
(5) Microfiche or microfilm charge:
(A) Paper copy--$.10 per page;
(B) Fiche or film copy--Actual cost.
(6) Remote document retrieval charge--Actual cost.
(7) Computer resource charge:
APPENDIX A
47
(A) mainframe--$10 per CPU minute;
(B) Midsize--$1.50 per CPU minute;
(C) Client/Server system--$2.20 per clock hour;
(D) PC or LAN--$1.00 per clock hour.
(8) Miscellaneous supplies--Actual cost.
(9) Postage and shipping charge--Actual cost.
(10) Photographs--Actual cost as calculated in accordance with §70.9(5) of this title.
(11) Maps--Actual cost as calculated in accordance with §70.9(4) of this title.
(12) Other costs--Actual cost.
(13) Outsourced/Contracted Services--Actual cost for the copy. May not include development
costs.
(14) No Sales Tax--No Sales Tax shall be applied to copies of public information.
Source: The provisions of this §70.10 adopted to be effective September 18, 1996, 21 TexReg
8587; amended to be effective January 16, 2003, 28 TexReg 439; amended to be effective
February 11, 2004, 29 TexReg 1189; transferred effective September 1, 2005, as published in the
Texas Register September 29, 2006, 31 TexReg 8251; amended to be effective February 22, 2007,
32 TexReg 614
APPENDIX A
48
TEXAS ADMINISTRATIVE CODE
T
ITLE 1. ADMINISTRATION
P
ART 3. OFFICE OF THE ATTORNEY GENERAL
C
HAPTER 70. COST OF COPIES OF PUBLIC INFORMATION
§ 70.13. Fee for Obtaining Copy of Body Worn Camera Recording
(a) This section provides the fee for obtaining a copy of body worn camera recording pursuant
to §1701.661 of the Government Code.
(1) Section 1701.661 of the Government Code is the sole authority under which a copy of a
body worn camera recording may be obtained from a law enforcement agency under the Public
Information Act, Chapter 552 of the Government Code, and no fee for obtaining a copy of a
body worn camera recording from a law enforcement agency may be charged unless authorized
by this section.
(2) This section does not apply to a request, or portions of a request, seeking to obtain
information other than a copy of a body worn camera recording. Portions of a request seeking
information other than a copy of a body worn camera recording are subject to the charges listed
in §70.3 of this chapter.
(b) The charge for obtaining a copy of a body worn camera recording shall be:
(1) $10.00 per recording responsive to the request for information; and
(2) $1.00 per full minute of body worn camera video or audio footage responsive to the request
for information, if identical information has not already been obtained by a member of the
public in response to a request for information.
(c) A law enforcement agency may provide a copy without charge, or at a reduced charge, if the
agency determines waiver or reduction of the charge is in the public interest.
(d) If the requestor is not permitted to obtain a copy of a requested body worn camera recording
under §1701.661 of the Government Code or an exception in the Public Information Act,
Chapter 552 of the Government Code, the law enforcement agency may not charge the
requestor under this section.
Source: The provisions of this §70.13 adopted to be effective November 24, 2016, 41 TexReg
9099