Office of Commissioner
Melissa Holyoak
UNITED STATES OF AMERICA
Federal Trade Commission
WASHINGTON, D.C. 20580
Dissenting Statement of Commissioner Melissa Holyoak
In the Matter of the Pharmacy Benefit Managers Report
Matter Number P221200
July 9, 2024
Many Americans struggle to meet everyday household expenses. The costs of
healthcare—including for prescription pharmaceuticals—are an important component of these
expenses. For Americans with health insurance, there are legitimate concerns that Pharmacy
Benefit Managers (“PBMs”) may negatively impact the delivery of pharmacy benefits. These
firms assemble pharmacy networks, develop drug formularies for their clients, negotiate with
pharmaceutical companies for placement on formularies, and provide mail-order and specialty
pharmacy services.
1
Concerning reports regarding PBM business practices suggest to me that the
public needs a better understanding of the PBM business model—including a detailed review of
their pricing decisions and effects on competition.
2
As pharmaceutical prices continue to rise,
PBMs’ practices warrant further study to better understand their role in healthcare markets.
Indeed, in my role as Solicitor General of Utah, I was supportive of a law enforcement action
against PBMs, where the facts and law warrant such action.
3
Historically, the Federal Trade Commission has used its 6(b) authority
4
to study
industries and issues, gather information, and issue reports that are “in the public interest.”
5
These reports have provided Congress and the public with evidence-based, objective, and
economically sound information that can shape the national debate on a wide range of important
issues that affect consumers and competition.
6
The standard of these reports has been nothing
1
See FED. TRADE COMMN, PHARMACY BENEFIT MANAGERS: OWNERSHIP OF MAIL-ORDER PHARMACIES (Aug.
2005), available at https://www.ftc.gov/sites/default/files/documents/reports/pharmacy-
benefit-managers-
ownership-mail-order-pharmacies-federal-trade-commission-report/050906pharmbenefitrpt_0.pdf (hereinafter 2005
FTC PBM REPORT).
2
Various media outlets have described concerns in the PBM industry. See, e.g., Jared S. Hopkins, Mail-Order Drugs
Were Supposed to Keep Costs Down. Its Doing the Opposite, W
ALL STREET J. (June 25, 2024),
https://www.wsj.com/health/pharma/higher-dr
ug-costs-mail-order-prescription-
bf37886f?st=y96f7pnhj50hyp2&reflink=article_gmail_share; Express Scripts Is Gouging Medicare and Seniors on
Generic HIV Prevention Drug, 12 CAPITOL FORUM 340 (June 25, 2024).
3
See Utah Attorney General, Division of Consumer Protection Sues Insulin Manufacturer (Nov. 16, 2023) (“Though
the cost of producing diabetes drugs has decreased over time, the lawsuit alleges manufacturers and PBMs worked
together to inflate the reported price of these medications up to 1,000 percent over the last decade.”), available at
https://dcp.utah.gov/wp-content/uploads/2023/11/Insulin-Lawsuit-Press-Release-1.pdf
.
4
15 U.S.C. § 46(b).
5
15 U.S.C. § 46(f).
6
See e.g., 2005 FTC PBM REPORT, supra note 1; FED. TRADE COMMN, PATENT ASSERTION ENTITY ACTIVITY (Oct.
2016), available at https://www.ftc.gov/system/files/documents/reports/patent-a
ssertion-entity-activity-ftc-
2
short of excellence. Indeed, when a Commission report reflects the historical excellence that the
public has come to expect, it can generate significant public engagement and facilitate fruitful
policy debates.
But today’s Report fails to meet that rigorous standard.
7
To begin with, the Report was
plagued by process irregularities and concerns over the substance—or lack thereofof the
original order.
8
In fact, the politicized nature of the process appears to have led to the departure
of at least one senior leader at the Commission.
9
The concerns over process and substance turned
out to be warranted. Rather than generate public engagement and fruitful policy discussion, the
Report will only exacerbate ideological schisms and further degrade the legitimacy of the
study/p131203_patent_assertion_entity_activity_an_ftc_study_0.pdf; FED. TRADE COMMN, AUTHORIZED GENERIC
DRUGS: SHORT-TERM EFFECTS AND LONG-TERM IMPACT (Aug. 2011), available at
https://www.ftc.gov/sites/default/files/documents/reports/authorized-g
eneric-drugs-short-term-effects-and-long-
term-impact-report-federal-trade-commission/authorized-generic-drugs-short-term-effects-and-long-term-impact-
report-federal-trade-commission.pdf.
7
FED. TRADE COMMN, PHARMACY BENEFIT MANAGERS: THE POWERFUL MIDDLEMEN INFLATING DRUG COSTS AND
SQUEEZING MAIN STREET PHARMACIES, REPORT (July 8, 2024) (hereinafter 2024 REPORT). The Report also fails to
meet the stated goals of the PBM Study when the Commission launched it. The press release explained that the
study would “scrutinize the impact of vertically integrated pharmacy benefit managers on the access and
affordability of prescription drugs.” Press Release, Fed Trade Comm’n, FTC Launches Inquiry Into Prescription
Drug Middlemen Industry (June 7, 2022),
https://www.ftc.gov/news-events/news/press-releases/2022/06/ftc-
launches-inquiry-prescription-drug-middlemen-industry. Further, Commissioners Phillips and Wilson explained that
they hoped the study would “allow the FTC to update the findings of the 2005 study, a task that will require
resources and commitment to finishing the task.” Concurring Statement of Commissioners Noah Joshua Phillips and
Christine S. Wilson (June 7, 2022),
https://www.ftc.gov/system/files/ftc_gov/pdf/P221200PhillipsWilsonPBMStatement.pdf (hereinafter Wilson &
Phillips June 2022 Statement). As explained below, the Report, beyond conclusory statements, fails to offer any
analysis on the affordability of prescription drugs and fails to make any efforts to update or even address the 2005
Report.
8
The Commission attempted to launch this study in February of 2022 but failed to obtain the necessary votes over
the objections of Commissioners Phillips and Wilson, who explained the highly unusual situation:
In February, the Chair moved a vote on a 6(b) study that was neither comprehensive nor rigorous,
and that failed even to examine the topic the agency announced on its website at that timethe
competitive impact of PBM contracting practices. It omitted a number of matters raised by
proponents of issuing the study, including the impact upon consumers. The study was hastily
prepared. Unbeknownst to us at the time, it was modified minutes before it was circulated for a
vote. We opposed issuing that study.
Wilson & Phillips June 2022 Statement, supra note 7 at 1-2. Further, as Commissioner Phillips explained at the
time:
In the past, I have insisted that 6B studies approach questions comprehensively, rigorously and
oppose them when they fail that test. If we hope to use our 6B authority to still study the
competitive impact of PBM practices, we have to scope a study that can inform the public about
whether and how those practices might impact out of pocket drug costs for consumers. I dont
have a basis at this point to believe that the proposed 6B study does that, so Im going to vote, no.
Remarks of Commissioner Noah Joshua Phillips at Feb. 17, 2022 Open Commission Meeting, Transcript pp. 30-32,
https://www.ftc.gov/system/files/ftc_gov/pdf/FTC%20Transcript%20February%2017%2C%202022%20Open%20C
ommission%20Meeting.pdf. Months later, after Commissioner Bedoya joined the Commission, this current (and
heavily modified) study was approved by a unanimous Commission.
9
It has been reported that the Director of the Bureau of Economics, Marta Wosinska, resigned abruptly the day
before the failed vote in February of 2022. Leah Nylen, FTCs Top Economist Resigned Amid Dispute Over Pharma
Study, P
OLITICO (Feb. 25, 2022), https://www.politico.com/news/2022/02/25/ftcs-top-economist-resigned-amid-
dispute-over-pharma-study-00011878.
3
Commission. And most importantly, the Report leaves us without a better understanding of the
competition concerns surrounding PBMs or how consumers are impacted by PBM practices. I
therefore dissent.
To find the benchmark for a high-quality Commission report, the Commission’s 2005
report on the PBM industry is a good example.
10
The report, Pharmacy Benefit Managers:
Ownership of Mail-Order Pharmacies (“2005 Report”), was issued by a unanimous
Commission
11
and reflects the type of rigor that the public expects from the Commission. The
2005 Report is thorough, objective, relies on empirics and economics, and avoids hyperbolic
language.
12
To be sure, as the cost of prescription drugs continues to rise, it is legitimate to ask
whether the empirical conclusions of the 2005 Report reflect the current state of our nation’s
healthcare markets. Indeed, when authorizing the related order for this report, Commissioners
Phillips and Wilson hoped today’s Report would “allow the FTC to update the findings of the
2005 study.”
13
Despite this hope, the Report does not directly engage with the economic findings
and conclusions of the 2005 Report and provides no explanation for contradictions between the
reports.
14
Instead, the Commission’s method for engaging with the objective findings in the 2005
Report was to add a warning label to the 2005 Report on the Commission’s website that says it is
“for reference purposes only and should not be assumed to reflect current market conditions.”
15
This branding was the result of a Commission statement in July 2023—after the departures of
Commissioners Phillips and Wilsonthat “discourages reliance on these advocacy letters and
10
2005 FTC PBM REPORT, supra note 1.
11
Press Release, Fed. Trade Comm’n, FTC Issues Report on PBM Ownership of Mail-Order Pharmacies (Sep. 6,
2005),
https://www.ftc.gov/news-events/news/press-releases/2005/09/ftc-issues-report-pbm-ownership-mail-order-
pharmacies (“The Commission vote to issue the report was 4-0.”).
12
See generally, 2024 REPORT, supra note 7. As far as unsupported hyperbolic language, the Report employs this
tactic in the title (“Powerful Middlemen” and “Squeezing Main Street Pharmacies”) and then continues throughout.
See, e.g., 2024 R
EPORT, supra note 7, at 1 (“wield enormous power” with “dire circumstances”); id. at 3 (“dominant
PBMs can often exercise significant control”); id. at 4 (“proliferation of complex and opaque contract terms”); id. at
6 (“enormous healthcare conglomerates that can exercise vast control over huge swaths of the healthcare sector”);
id. at 48 (“outsized bargaining leverage”); id. at 14 (“little choice but to interact with the large, dominant PBMs.”).
13
Concurring Statement of Commissioners Noah Joshua Phillips and Christine S. Wilson (June 7, 2022).
14
The only reference to the 2005 Report is in a string cite of a footnote for background information. 2024 REPORT,
supra note 7, at 5 n.13. As for some of the contradictions, see infra note 17. The Report also ignores other past
Commission findings related to PBMs. For example, at the conclusion of the Commission’s investigation into the
acquisition of Medco by Express Scripts, the Commission explained:
Our investigation revealed a competitive market for PBM services characterized by numerous,
vigorous competitors who are expanding and winning business from traditional market leaders.
The acquisition of Medco by Express Scripts will likely not change these dynamics: the merging
parties are not particularly close competitors, the market today is not conducive to coordinated
interaction, and there is little risk of the merged company exercising monopsony power.
Statement of the Federal Trade Commission Concerning the Proposed Acquisition of Medco Health Solutions by
Express Scripts, Inc. (Apr. 2, 2012),
https://www.ftc.gov/sites/default/files/documents/public_statements/statement-
commission-concerning-proposed-acquisition-medco-health-solutions-express-scripts-
inc./120402expressmedcostatement.pdf. Again, the competitive conditions may have changed since 2012, but the
Report fails to address these Commission findings or explain why, beyond broad assertions of increased verticality
and concentration, circumstances are different today.
15
2005 FTC PBM REPORT, supra note 1, at Cover Page.
4
Commission reports [including the 2005 Report] until its current PBM study is complete and
earlier materials can be reevaluated in light of current market conditions.”
16
But the warning
label was placed on the 2005 Report prior to FTC staff conducting any new market analysis.
Assuming conclusions without analysis should not be Commission practice.
Setting these highly irregular events aside, to assert that market conditions have changed
is one thing—but to ignore the 2005 Report without conducting a new empirical analysis of
market conditions or explaining why the findings, conclusions, and empirical work no longer
apply is a different matter entirely. Among other critical conclusions, the Report does not address
the seemingly contradictory conclusions in the 2005 Report that PBMs, including vertically
owned PBMs, generated cost savings for consumers.
17
In fact, the Report does not present any
empirical evidence to rebut the 2005 Report’s findings. Chair Khan’s statement fails to identify
any scholarship or empirical evidence to support overturning and otherwise ignoring the 2005
Report.
18
Instead, she cobbles together structural observations that in her apparent view
dispenses with the need to conduct comprehensive and empirical analysis of the PBM market. I
disagree. Additionally, we should resist calls to overturn staffs work—regardless of how
powerful those calls may be—without unimpeachable evidence that the work is no longer
consistent with empirical reality.
19
Beyond failing to address the 2005 Report, the Report fails to meet the standards of
economic rigor expected of Commission reports more generally. The Report provides no analysis
of the competitive environment in which PBMs operate or how it has changed in the intervening
years since 2005. Nor does it explain how competition among PBMs—even vertically integrated
ones—mitigates or exacerbates the role PBMs play in the healthcare markets. Plan sponsors, for
example, are sophisticated parties themselves, and evaluating the dynamics between them and
PBMs is critical to understanding market realities. Put differently, it is impossible to evaluate the
PBMs’ conduct in isolation from that of other market participants.
Perhaps most troubling is the Report’s failure to examine how PBM practices affect
consumer prices. I previously supported law enforcement action against PBMs because I found
that, in certain situations, PBMs’ conduct had the effect of raising the costs of life-saving
prescription drugs for patients. However, the Report does not provide any empirical evidence as
16
Fed. Trade Comm’n Statement Concerning Reliance on Prior PBM-Related Advocacy Statements and Reports
That No Longer Reflect Current Market Realities at 6 (Jul. 20, 2023),
https://www.ftc.gov/system/files/ftc_gov/pdf/CLEANPBMStatement7182023%28OPPFinalRevisionsnoon%29.pdf
(hereinafter “Statement on Prior PBM-Related Advocacy”).
17
2005 FTC PBM REPORT at vi (“For large PBMs, average total prices at owned mail-order pharmacies typically
were lower than at mail-order pharmacies not owned by the large PBMs.”); id. at vii (“Retailer-owned PBMs
charged lower total average prices for generic and MSB drugs, but not for SSB drugs, at their owned mail-order
pharmacies compared to not-owned mail-order pharmacies.”); id. (“For a common basket of drugs dispensed in
December 2003 with the same-sized prescriptions, retail prices typically were higher than mail prices at both large
PBMs and retailer-owned PBMs.”).
18
Chair Khan’s statement alludes to researchbut cites only articles in the popular press (e.g., New York Times and
Wall Street Journal).
19
If the FTC conducts the type of analysis I am calling for today, then there would be no need to put any so-called
warning label on the relevant past report. The new report would speak for itself, explaining how and why things
have changed and leave the public with a proper understanding of market realities.
5
to the state of competition in the prescription drug market but rather simply describes the high-
level nature of the healthcare system in the U.S., which is generally characterized with problems
of coordination and misalignment of incentives. The Report’s failure to offer empirical evidence
to support claims about the market power of PBMs is particularly troubling. Even if the Report’s
assertions of increasing concentration are accurate, increased concentration “does not prove that
competition in that market has declined.”
20
Though the Report baldly asserts that PBMs “have
gained significant power over prescription drug access and prices,”
21
the Report does not present
empirical evidence that demonstrates PBMs have market power—i.e., “the ability to raise price
profitably by restricting output.”
22
The Report does provide two examples of potentially
troubling results.
23
But relying upon two examples, without any evidence (empirical or
otherwise) that demonstrates they are representative, is not a substitute for rigorous analysis.
Chair Khan’s statement attempts to rehabilitate her underwhelming Report by suggesting
that my fidelity to good economics and statistics somehow lessens my concern for consumers.
24
Quite the opposite. First, Chair Khan’s claim that PBMs are “overcharging by up to 4000 percent
the average acquisition cost” attempts to mislead the public into thinking the Report draws any
conclusion about the prices patients pay for healthcare. It does not. In fact, the Report says
20
Carl Shapiro, Protecting Competition in the American Economy: Merger Control, Tech Titans, Labor Markets, 33
J. E
CON. PERSP. 69, 76 (2019); see also Carl Shapiro, Antitrust in a Time of Populism, 61 INTL J. INDUS. ORG. 714,
724 (2018) (“Sheer size and market power are just not the same thing.”); D
ENNIS W. CARLTON & JEFFREY M.
PERLOFF, MODERN INDUSTRIAL ORGANIZATION 292 (4th ed. 2005) (“[P]erhaps the most significant criticism is that
concentration itself is determined by the economic conditions of the industry and hence is not an industry
characteristic that can be used to explain pricing or other conduct.”); Timothy J. Muris, Improving the Economic
Foundations of Competition Policy, 12 G
EO. MASON L. REV. 1, 10 (2003) (“The [structural] paradigm was
overturned because its empirical support evaporated.”); Fiona Scott Morton, Modern U.S. Antirust Theory and
Evidence Amid Rising Concerns of Market Power and Its Effects, W
ASH. CTR. FOR EQUITABLE GROWTH at 26
(2019) (“[I]t is widely understood that either vigorous competition could cause concentration to increase or
increased concentration could reduce competition.”); Herbert Hovenkamp, The Looming Crisis in Antitrust
Economics, 101 B
OSTON UNIV. L. REV. 489, 489 (2021) (“The pursuit of business concentration or bigness for its
own sake will injure both consumers and labor far more than it benefits small business, the intended beneficiaries.”);
Timothy F. Bresnahan & Peter C. Reiss, Entry and Competition in Concentrated Markets, 99 J.
POL. ECON. 977, 978
(1991) (“[O]nce a market has between three and five firms, the next entrant has little effect on competitive conduct.
. . . These data show that prices fall when the second and third firms enter and then level off.”).
21
2024 REPORT, supra note 7, at 3, 5.
22
Ohio v. American Express, 585 U.S. 529, 549 (2018) (emphasis in original, citations and internal quotation marks
omitted); see also United States v. Grinnell Corp., 384 U.S. 563, 571 (1966) (defining “monopoly power as the
power to control prices or exclude competition(citations and internal quotation marks omitted)); Thomas G.
Krattenmaker, Robert H. Lande & Steven C. Salop, Monopoly Power and Market Power in Antitrust Law, 76
G
EORGETOWN L.J. 241, 247 (1987) (defining monopoly power as market power as the ability to price above the
competitive level.”). Not only does the Report fail to present evidence of market power or price increases, it ignores
contrary evidence. See, e.g., Luke M. Froeb & Mikhael Shor, Formularies, Rebates, and the Economics of PBM
Bargaining at 58 (Vanderbilt Owen Graduate School of Management Research Paper) (May 8, 2023), available at
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4442064 (“The empirical evidence is overwhelming. Numerous
academic, industry, and government studies show that formularies elicit manufacturer competition and significant
price concessions. Studies all support a conclusion that PBMs’ negotiating function results in savings of roughly
20% off branded drugs. Further, PBMs have helped drive significant utilization of generic drugs. The resulting
savings amount to billions of dollars each year.”).
23
2024 REPORT, supra note 7, at Section III.B.
24
Chair Khan asserts that I do not consider the two examples to be worth releasing.” At this juncture, she is correct.
However, if the Commission is able to verify that they are representative of the broader industry, they certainly will
be relevant.
6
nothing about consumer costs. Nor does the Chairs statement specify who is being overcharged,
or who bears what portion of the claimed overcharge (e.g., patients or Plan Sponsors). Second,
without understanding whether the examples are representative and without examining the
overall price for the services Plan Sponsors purchase—and most importantly, the impact on
consumer prices—the Commission has failed to advance the public’s understanding of PBM
practices. Our job is not to score cheap points for transient political favor—it is to identify and
protect against anticompetitive harm.
Applying an “interim label to the report does not relieve the Commission from its duty
as a competition thought leader to generate reports that are rigorous and objective in tone. Nor
does the specter of an upcoming Presidential election.
25
If data are still being analyzed, then the
Commission should delay the report until the analyses are complete, rather than producing a
premature and deficient report.
26
And if parties have failed to produce requested information,
then the Commission should utilize the courts to compel production.
27
Publicly browbeating
parties for allegedly delinquent productions—in a Commission report—does not advance the
debate. Moreover, the Commission’s failure to provide a specific date as to when it will release a
future report—or provide any discussion of what analysis it intends to do in a future report—
suggests to me that this interim” Report may be the only and final PBM report from this 6(b)
study.
Understanding the role that PBMs play in the competitive process in our healthcare
system is an important goal. Though facile arguments that rely on ideologically loaded
buzzwords such as “control”
28
or “power
29
” may stir emotions and make for entertaining social
media posts and television interviews, ideological buzzwords are no substitute for rational,
evidence-based research. A proper and thorough study of PBMs would shed light on how well
the relevant markets are performing, determine whether PBM business practices increase the cost
of prescription drugs for consumers, and inform the Commission’s future investigations and
enforcement decisions. Moreover, it would illuminate legitimate concerns over PBMs’ opaque
business model and price-making decisions. But instead of providing this much needed
evaluation of a critical area of our healthcare system, the Report fails to provide the guidance the
25
See, e.g., Readout of White House Roundtable on Lowering Healthcare Costs and Bringing Transparency to
Prescription Drug Middlemen (Mar. 5, 2024),
https://www.whitehouse.gov/briefing-room/statements-
releases/2024/03/05/readout-of-white-house-roundtable-on-lowering-healthcare-costs-and-bringing-transparency-to-
prescription-drug-middlemen/.
26
A letter from 14 U.S. Senators asking for a “progress report” does not justify the publication of a deficient report.
27
15 U.S.C. § 50; Fed. Trade Comm’n, A Brief Overview of the Federal Trade Commission’s Investigative, Law
Enforcement, and Rulemaking Authority (May 2021), https://www.ftc.gov/about-ftc/mission/enforcement-authority
(“As with subpoenas and CIDs, the recipient of a 6(b) order may file a petition to limit or quash, and the
Commission may seek a court order requiring compliance. If a party fails to comply with a 6(b) order after receiving
a notice of default from the Commission, the Commission may commence suit in federal court under Section 10 of
the FTC Act, 15 U.S.C. Sec. 50.”).
28
2024 REPORT, supra note 7, at 6 (“This increased concentration and vertical integration has resulted in enormous
healthcare conglomerates that can exercise vast control over huge swaths of the healthcare sector.”) (emphasis
added).
29
2024 REPORT, supra note 7, at 3 (“As a result of this high degree of consolidation and vertical integration, the
leading PBMs can now exercise significant power over Americans access to drugs and the prices they pay.”)
(emphasis added).
7
Commission needs or the public demands. And most importantly, it fails to provide a credible
basis for future Commission action that can benefit consumers.
30
30
I would encourage the Commission to continue its investigation of PBMs and create a final report that provides an
objective assessment of the role of PBMs based upon “current market conditions.” Statement on Prior PBM-Related
Advocacy, supra note 16 at 6.